888-225-4398

About 5 weeks ago, my wife had a high foot sprain and went to the emergency room, where the Doc prescribed and had her put on a Donjoy air cast brace.It cost a couple hundred dollars but insurance took care of most of the charge. I did not pick up the call today but I presume they are following up to sell something to her. The air cast was not comfortable because of the type of shoes she had and she felt it could cause her to fall and be hurt worse. She did not wear the air cast beyond the first day. It may be a decent product but it did not work for her.

Earlier this evening, we got a call from this number.
I thought the message said EJO, but Don's comment
re: DJO is probably correct, since my wife also recently
received a brace paid for by insurance.  
We haven't returned the Robo-call.

I picked up some legitimate orthotics at a local company about 6 weeks ago. About three weeks ago, I received a form letter in the mail telling me I owed a place called DJO  $9.68 for the purchase of orthotics through them.

At the time, I thought it might be a scam, so I just filed the mail message. Today I got an automated call from DJO at my work number asking me to contact the 1-888-225-4398 number. I followed up with the local place I bought the orthotics from and they assured me I owed them nothing and hadn't heard of DJO.

I'm sure this place is a scam.

A followup to my prior post. It seems that my orthopedist participates in a "stock and bill" program with DJO. A wrist brace provided to me that I thought was "gratis" from the orthopedist was apparently invoiced back to DJO who subsequently billed me. The intent was for DJO to bill my insurance company, but according to the insurance company, DJO sent them no bill. So I guess they are legit.

Got a similar call today from DJO.  Couldn't pronounce my name correctly.  Sounded mumbled as did their name.  After listening to it for 3 times I figured out they were saying DJO.  My guess is that it is a scam too otherwise the voice over would be more authentic.  A search for DJO on the internet found nothing similar to what they were representing. There were no previously mailed invoices either.

I got a call from this number today. The robot call was unclear about the company name, and I thought it was BJO, but DJO is probably correct. When I returned the call, an operator with a nearly unintelligible accent answered. They wanted my address and date of birth (without giving me any substantive information to make me think they weren't a scam), and I refused. The operator said they'd be mailing me a bill, so we'll see.

I haven't had orthopedic work done lately (the most recent was a whole year ago), so I'm not sure what they could legitimately bill me for. I'm guessing scam.

clarification on the caller I.D.
It was just a phone number plus "unknown name"
If it is a legitimate business why no name?

Anna,
Was your situation with DJO ever resolved? I'm getting now daily phone calls from this number.
L.

I had fractured my heel bone for the 3rd time back in January and I was given an air cast boot thing that did not help me.  It only made my foot hurt more and the air pump even broke after only 2 weeks.  I stopped wearing it and started to "nurse" it back to health myself and it is doing fine now.  I don't know why they called me and I hope they dont again it is really annoying.

No call...yet.  I found this forum by googling the 888 number on today's bill.

The bill I received today is for a rocker cast that my son received back in early 2006!  We've been to see the doctor since that time and never once been told that we missed paying for anything.  I smell a scam.

Whois payforhealth.com

Domain Name: payforhealth.com

Status: clientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited

Registrar: INTERCOSMOS MEDIA GROUP, INC. D/B/A DIRECTNIC.COM
Whois Server: whois.directnic.com
Referral URL: http://www.directnic.com

Expiration Date: 2009-03-26
Creation Date: 2006-03-26
Last Update Date: 2008-01-03

Registrant:
AircraftClubs.com
P.O. Box 117
Larkspur, CO 80118
US
303-898-4365


Domain Name: PAYFORHEALTH.COM

Administrative Contact:
Dumler, Tim
P.O. Box 117
Larkspur, CO 80118
US
303-898-4365


Technical Contact:
Dumler, Tim
P.O. Box 117
Larkspur, CO 80118
US
303-898-4365

email contact is tim.dumler (at) payforhealth.com

I called a few numbers from the company's website below:

http://www.djoglobal.com/index.asp/fuseaction/contact.main

I gave them the 6 digit number given to me by the automated voicemail from 1-888-225-4398, but the representative said that no accounts start with the numbers I gave, and that number does not belong to DJ Orthopedics.

Note that this number is neither listed on the website nor any "888" number.  I did call 1-888-225-4398 and gave them a jumbled version of the 6 digit number. The representative said that he did not have that number.  When I said that I could call back, he miraculously had my account open and told me that everything is good now...but then he needed my name.  I did not give him any information besides the account number, and I called from a different phone number, which is a public line.

I told him that I had to go to something important, but he kept requesting that I stay on the line.

This sounds like a scam.  If I find anything else, I'll give an update.

UPDATE:

I called the DJO phone number from their website, and the new customer service representative said that it is their billing phone number.

When I called 1-888-225-4398, they said what my balance was and matched what was sent to me independently by my insurance provider.

It is just a billing center for DJO and is not a scam.

Automated Caller id'd the company as DJO - I am in the heatlhcare field, and this is "Don Joy Orthopedics", a DME maker of othropedic and orthodic devices. (DME means Durable Medical Goods) I was given a brace by my MD for a knee injury and this device made it worse.  My Insurance paid their portion, but I have to think they were looking for my share.  I have their invoice and I will pay them when I get paid in a week.

I received a call from this number in which they left a message giving me a six digit and one letter reference number. It sounded funny and gave searching it a try and luckily came across this site. It can be assumed that this is a scam and no need to follow through with it?

I got a call from this number on 3/19 and didn't answer it because I didn't recognize the number.  They left an automated message telling me they were calling for DJO and gave me the account number to refer to.  I had received a bill from them earlier dated 2/25 for a knee brace I had gotten from my doctor in early January.  It had been submitted to BCBS for an insurance claim, they had adjusted it to their allowed amount, and I was billed for the remainder.  I had sent the payment on 3/16.  I called the number back the next day, gave them the information requested, and was told they were sorry for calling and they had received my payment.

The company is not a scam but the way the bill is a scam.  I received the same call everyone else did and was told that I owed a $25 copayment.  I told them I had never received a bill.  The rep insisted that I make the payment over the phone with a credit card, of course I refused and told them that I would pay a bill if received.  In the meantime, I called BCBS to ask why I would have a copayment on a wrist brace.  They told me the brace had been billed as an orthopedic office visit and I had a copay for office visits only.
I finally received a bill from DJO yesterday and can't wait to call them to find out why they billed a wrist brace as an office visit. I do know why, they can collect more money if they get an office visit charge and copay.  I wonder how many people get these calls or bills and pay them without asking any questions.  I will probably end up contact my state insurance board.

who are these people

Got a call message fromn these folks.  I have already paid the amount not paid for by insurance...  They gave an account number & asked that I call back...  

Sounds like a scam.

I'm so glad I came across this site, I know my insurance paid for the brace "BCBS".  I was wondering if anyone brace is a AIRCAST product?  I'm not sure how they were able to obtain my phone number.  

Must be a scam