STOP Robo Calling by Reporting them to the FCC Online

  • 0
    Lavina replies to Squigee
    They told me there isn't much they can do because they aren't real phone numbers that show up on your caller ID.  I even filed with the Attorney General, three months later got a letter they were looking into it, a week later, got a letter telling me to put myself on the DO NOT CALL list........which, if they had read my complaint, I told them I had been on the DO NOT CALL list for years!!!!! DUH.  We are just left to deal with the nuisance.  A lot of people are dropping there land lines due to the problem.  Maybe if the phone companies start losing money, THEY will force the government to do something about it.  The only thing that gets the attention of a company is $$$$$$$$$, and if they lose the business, maybe they will react.
  • 0
    Anonymouse
    How it works:
    http://onthespotblog.com/on-the-spot-blog-sti ... older-services/
    http://onthespotblog.com/tag/cardholder-services/

    People should continually file complaints with their Attorney Generals office and also file with:
    http://www.fcc.gov/complaints
    https://www.ftccomplaintassistant.gov
    If enough people keep complaining then maybe something will get done.

    The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US.

    Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

    For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of "digital" business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
    This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the "TeleZapper" products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
    It is also through this separate call information message that the spoofed caller ID information is transmitted.

    Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
    http://www.ftc.gov/bcp/edu/microsites/robocalls/  
    http://www.ftc.gov/opa/2012/07/robocall.shtm
    http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

    Check here first to see if it is one of their phone numbers:
    http://telemarketerspam.wordpress.com
    Pacific Telecom Communications Group
    Follow JD's recommendations in the blog and stop them at the source.

    The majority of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names). They have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

    The Indiana Attorney General’s Office filed lawsuits against:
    Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana’s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
    Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
    Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.

    Arkansas sues robocallers:
    http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
    Missouri sues robocallers:
    http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

    Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past. Here are just a few:
    http://www.ftc.gov/opa/2011/12/roycox.shtm
    http://www.ftc.gov/opa/2010/06/asiapacific.shtm
    http://www.ftc.gov/opa/2012/03/asiapacific.shtm
    http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
    http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
    http://www.ftc.gov/opa/2012/02/afl_financial.shtm
    http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
    http://www.ftc.gov/opa/2010/03/voicetouch.shtm
    http://www.ftc.gov/opa/2009/05/robocalls.shtm
    http://www.ftc.gov/opa/2009/12/robocall.shtm
    http://www.ftc.gov/opa/2009/09/twi.shtm
    http://www.ftc.gov/opa/2011/02/robocall.shtm
    http://www.ftc.gov/opa/2009/05/robocalls2.shtm
    http://www.ftc.gov/opa/2010/12/jpm.shtm
    http://www.ftc.gov/opa/2010/08/voicetouch.shtm
    http://www.ftc.gov/opa/2011/11/sonkei.shtm
    http://www.ftc.gov/opa/2010/05/ams.shtm
    http://www.ftc.gov/opa/2011/01/khalilian.shtm

    Write our Congress and Senate. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
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    Judy Knight
    | 1 reply
    I just got the 5th call in as many days from the CrossRoads PAC.  One of the 5 calls was an actual person, the others were robocalls.  I told this person we were on the do not call registration list and I did not appreciate the annoyance.  The number of political robocalls has been really annoying--I would guess we have received 20-30 calls with in the last 3 weeks.  Is there anything I can do to stop these?
  • 0
    Sir Bedevere replies to Judy Knight
    No, there is nothing you can do to prevent political robo-calls. Political calls are exempt from the Do Not Call laws.

    I suppose you can (and should) [***] at your representatives in congress. But what do you think are the chances that politicians will vote to revoke the immunity from do not call laws they gave themselves?
  • 0
    Anonymous
    | 1 reply
    I do not have caller ID so I cannot report the robot calls.  As soon as I hear the voice I hang up but that does not end the annoying robot calls.  The National No Call List has ended the real person solicitation calls.
  • 0
    Kwitcherbellyakin
    The FTC is having Robocall Summit on October 18th.  For more info go to:
    http://www.ftc.gov/opa/2012/10/robocalls.shtm
    http://www.ftc.gov/bcp/edu/microsites/robocalls

    What To Do When You Get an Illegal Robocall; http://www.ftc.gov/bcp/edu/microsites/robocalls
    1.    Hang Up. Do not press 1 or any other numbers to get off the list.
    2.    Consider blocking the number
    3.    Report it at http://www.fcc.gov/complaints
    4.    Report it at https://www.ftccomplaintassistant.gov
    Register your phone numbers online at http://www.donotcall.gov or call (888) 382-1222 (must call from # you want removed).
  • 0
    Trisha
    | 1 reply
    1-973-273-7821: 1-202-870-5587: 1-812-967-1935: 1-913-217-7061: 1-859-550-6074:

    I get so many calls, I just write them all down and hopefully reporting them will make them stop,
  • 0
    Kwitcherbellyakin replies to Trisha
    If you want to stop these calls then you need to dry up their revenue source. Your phone company is charging you a fee for caller ID. Your phone company pays the scammer for sending their caller ID information. Your phone company pays only a fraction of a cent per call and you pay $5 to $15 to your phone company. The scammers send out millions of calls per day which amounts to a significant amount of money however your phone company is charging a large amount to millions of customers. This may have something to do with the phone companies inability to stop these calls. You can also see why the criminals keep calling even though they know you won't fall for their scam. If someone does make the mistake of answering the phone and falling for their con then it is just icing on the cake for them. These people are the lowest form of filth on this planet.
    In order to stop this we need legislation making it illegal to charge for caller ID. If a phone service wishes to operate it would need to provide the caller ID at no charge to other phone providers and to it's customers as part of the service. Here is the $50,000 solution that the FCC is looking for and it doesn't cost anything.
    Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names). Here is an excellent blog site that I found that explains how this company is getting away with this activity.  

      http://telemarketerspam.wordpress.com
  • 0
    Walker
    | 2 replies
    That would be nice if there was no charge for Caller ID. To learn that a fraction of a cent is sent back to the spammers and scammer is beyond all comprehension! No wonder the creeps are making money! Where on this planet in any kind of business situation can you NOT find something illegal going on under the table?
  • 0
    Payback replies to Walker
    | 1 reply
    All in the name of money. If a precious new element was discovered these criminals don't deserve to get a hold of it.
  • 0
    C replies to Payback
    Guess who's now sharing another spoofed number?

    Ol' Rachel of Card Services AND that phony "political" survey/time share scamming imbeciles ... all in the same day!!!

    425-336-8016

    I swear these moron's geow more and more dense each time!!!

    What these criminals, at the very least, is too be totally deprived of everything in life especially money but most especially total freedom!!! That's to say the least of course.
  • 0
    UNKNOWN replies to Anonymous
    Having caller id let me know when to answer the phone. I can't do with it.
  • 0
    really?
    Please whomever likes to play God with people who are at home i am reporting 214-888=2215 tell them to stop inviting me to a stupid conference call and wasting my time  Gov. people start pushing laws to Mandate the internet and useless companies who are bogus to get some space.  Create jobs for people to keep!!!!
  • 0
    Jeff
    Robocall from 206-397-1323 to my cell phone
  • -2
    George
    | 5 replies
    Here is how I finally stopped the Home Security Robo Calls I was getting for nearly 3 months.
    Three complaint calls to the Do Not Call Registry and one complaint call to the FBI accomplished nothing.......

    After 70 plus calls I decided to take action (Yes I definitely waited too long...but what I did do finally worked).

    Take a random name and address from your local telephone directory and look on the internet to get the date of birth.  The next time the Home Security people call...go through their series of 4 or 5 screeners and let them make their sales pitch to you.....accept it and make an appointment for installation (At the random person's address).

    Then go to an outside phone booth and call the random person you got from the phone book.  Tell him that a con man/crook is going to appear at his home at the time and date you arranged and that he should not let them in...and if they persist...he should call the police.

    This is what I did...and after nearly three months the calls finally stopped.
    I realize that I bothered another innocent person...but his inconvenience was minor compared to what the Rob Caller people were doing to me

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