FTC Hangs Up On “Rachel From Cardholder Services”

“At the FTC, Rachel from Cardholder Services is public enemy number one,” said FTC Chairman Jon Leibowitz. “We’re cracking down on illegal robocalls by bringing law enforcement actions and pursuing technical solutions to the problem.”
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Comments

  • 0
    Not Rachel
    The poor girl who did the voice talent for "Rachel" was probably only paid about $40-$50 for about 2 hours worth of recordings and these losers make hundreds of millions off of it.  Of course, I hear that "Heather" died from drinking rubbing alcohol-a sordid story.
  • 0
    Jeanette
    Just received my weekly call.  Did not bother to listen to the message.
  • 0
    teri-a
    I shouldn't have gotten my hopes up - I'm still getting calls to lower the interest rate on my nonexistent credit cards. The FTC is a paper tiger to these people and I suspect that they will continue with business as usual until they start getting actual prison time instead of a fine.
  • 0
    StopCallingMe
    727-269-5708

    Rachel lives on.
  • +1
    Kit Kat
    They are back...now just calling as "Card Services".... It was a peaceful couple of months, to bad it's over.
  • 0
    pockets
    What sums up to my reaction is "5 down and thousands to go"
  • 0
    no more please
    These are the March phone numbers that I've received a total of 19 calls from:
    203-998-7000
    310-215-9808
    312-800-9037
    403-905-8000
    503-468-5539
    601-997-0000
    613-706-0563
    757-852-9899
    818-539-6135
    I've found if you hang up on them they will call back in 30-40 mins so now I just let it go to voicemail.
  • 0
    Jonas
    516-910-4706 just called me, funny, I thought the FTC "hung up" on these focktards.
  • 0
    What to do
    If a call like this who claims they are from card holder services and i answered by mistake, i either hang up on them, or if i accidentally answer, i say i never handle anything financial over the phone and say im Going to my financial institution in person to deal with this (dont reveal which bank or where i live). If it sounds urgent or important, then i actually go to my bank and follow up with the call. Not only is it safer, im also letting my bank know of a potential fraud. If i cannot go to my bank, i call them directly, and speak to someone i know, if possible. I have actually done this, even after an urgent call saying my credit card has been compromised, to verify at my bank in person. Calls like this keep happening, because they work. Dont let it!  And a note: when a bank calls me, i let them leave a message. Legit ones leave a message with a legit phone number to call. When i get their number, i either look on the back of my cc to check if the phone numb is correct, or look it up on their legit website. I have also added myself to no marketing calls from my bank, so i know when they call, its likely important.
  • 0
    BobbyGwiz replies to Susan
    | 2 replies
    NOt saying Congress didn't do its part, but, if the banksters did nothing wrong, why are they gladly paying record fines, other than the fact that it's a relatively small cost of business, and taxpayers, along with their customers are footing the bill?  Fudging the numbers on loan applications is a crime. Pushing bad investments to your customers, while telling your "partners in crime" to dump them, is a crime.  James Dimon, and his ilk, will continue to engage in criminal activities, until they are jailed. If the DOJ had the stones of Iceland, they would already be there.  Too big to fail? Maybe. But, too big to jail...NEVER!
  • +2
    BobbyGwiz replies to sacramento
    | 1 reply
    Both the FTC, and the FCC, along with State law enforcement, are charged with enforcing violations of the Do Not Call list.  If you use the FTC complaint site, your complaint will be automatically forwarded to the AG, in the State, in which you reside.  The sad fact is, most States are so strapped for cash, DNC enforcement has dropped way down the list of their priorities ( I was told this, not so nicely, by a telemarketer, who scoffed at my intention to report them).  If you file a complaint at the official Do Not Call site, you are filing with FTC.  If you would like your complaint filed, directly, with the Federal Government, lodge it here:
    http://www.fcc.gov/complaints

    'Think these bloated Federal agencies talke to each other?  That would be a fools bet.
  • 0
    desdogs
    Well, finally! I sincerely hope each/everyone of them lose all monies & 1 more step, I pray they all do time for this crime! It sure took long enough ~ what goes around, comes around ~
  • 0
    Mac Daddy replies to Jerry
    | 1 reply
    They don't REALLY use the "Press 2 to discontinue receiving calls" to actually remove you from any list, though.  All the "Press 2" does is verify you're a viable consumer who answers the phone.  Best off to just ignore them altogether.
  • 0
    justsaying what others really think...
    caning... they deserve to be whipped...
  • 0
    Sam
    Although I'm 100% sure this is "Card Services" which NEVER stops calling me and NEVER will...this time
    my Caller I.D. said, "Lower Interest".  That's a first.  I answered, listened to "Heather" for about 2 seconds and then hung up.  That way it didn't ring long enough to get my answering machine.  These calls won't stop because they are spoofing phone numbers and these calls are actually coming from out of the country.
    Our federal government can't do anything about foreign scammers.  Now these scammers have gotten so smart that they can get past the Digitatone blocker.

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