Taxpayers Fund $454,000 Pay for Collector Chasing Student Loans

The growing number of ex-students overwhelmed with student-loan debt might want to consider a career switch and become a collector of overdue student loans.

Sadly, it's no joke. As Bloomberg explains, one such collector made $454,000 in a single year, most of it in bonuses for getting people to pay up. His boss, the CEO of Educational Credit Management Corp., makes than more than $1 million in salary, along with some sweet commuting perks.

ECMC, a Minnesota non-for-profit group, owes its success to an 18-year-old agreement with the U.S. government. The company charges fees to borrowers and earns commissions from taxpayers, which can total as much as 37 percent of a borrower’s entire loan amount when it collects on defaulted student loans. ECMC says it typically collects 31 percent, or $7,750 on a $25,000 loan.

ECMC is one of 32 little-known “guaranty agencies”. They oversee student loans for the U.S. Education Department, which began its lending program in 1965. The groups guarantee loans made by banks and other private lenders. They promise to repay the lenders if borrowers don’t. If the agencies can’t recover the money, the federal government takes over the loan, shifting the risk to taxpayers. And did I mention they are nonprofit?

The U.S. law allows student-loan collectors confiscate wages without a court order and seize tax refunds and Social Security checks. Also, there is no statute of limitation on collecting student loans, which are rarely discharged through bankruptcy.

It appears ECMC frequents the website as someone under the nickname "ECMC" posted the following message:

"If we call, you owe us money. Alternatively, someone may have listed YOU as a "reference" for the account in which case we expect you to point us in the direction of the individual responsible for the money owed to us. We are under NO (legal) obligation to "remove you" from ANY list (or to stop calling you, for that matter) unless and until you WRITE us with the specific request to Stop Calling or Contacting you. Good luck getting any of us to just give you our mailing address."

 

Phone numbers reportedly used by the company:

 

Alfalfa, Thanks for the news tip.

Comments

  • 0
    troy
    | 2 replies
    That's a sweet deal with the government.
  • 0
    Student Loan Counselor
    | 6 replies
    Friends,

    I'm trying to collect signatures, and I could really use your help to STOP this madness.

    Collection agencies, student loan servicers and even some schools have a vested interest conflicting with the best interest of the students.

    Collection agencies have inherent conflict of interest involved when private debt collectors are given financial incentives to collect the greatest number of dollars possible—rather than help student loan borrowers who have defaulted on student loans to a path toward making affordable repayments and rehabilitating their credit in the process.

    Independent organizations have successfully assisted student loan borrowers in preventing their loans from default.

    To read more about what I'm trying to do and to sign my petition, click below or cut and paste the URL in your browser:

    http://www.change.org/petitions/u-s-secretary ... ehbvaQHz&pe=d2e

    It'll just take a minute!

    Once you're done, please ask your friends to sign the petition as well. Grassroots movements succeed because people like you are willing to spread the word!

    Thank You for your support
  • 0
    Alfalfa replies to Student Loan Counselor
    Done. Thanks for sharing.
  • +1
    Buffalo Bob
    | 14 replies
    Just a quick internet search shows there are 2 addresses via multiple pages as:

    ECMC
    1 Imation Place
    Oakdale, MN 55128

    ECMC
    101 5th Street East #200
    St. Paul, MN 55101

    A cease and desist letter sent via certified return receipt mail to any address they have is all you need to legally start criminal proceeding against them for violations of the Fair Debt Collection Practices Act if they continue to call and harass you. They can try and hide all they want and play shady kindergarten games, but companies like this often leave a cookie trail on the internet and it's easy to find them.
  • 0
    Alfalfa
    | 5 replies
    The financial incentive to default loans, and examples

    Analysis of IRS 990 filings of federal student loan guarantors proves without doubt that the income derived through this fee system is vast, as evidenced by not only the income of the guaranty agencies, but also by the salaries, bonuses, and perks taken by the executives who run them. This fee system is, indeed, the lifeblood of these organizations, who derive about 60% (on average) of their income through this legalized wealth extraction mechanism. Clearly, it is in the guarantors financial interest that students default on their loans. In fact, were there no student loan defaults, the guarantors would barely exist.

    Additionally, it is often in the financial interest of the lenders that students default. Large lenders derive income from not only lending and servicing operations, but also from collection assets (and even guarantor assets in the case of Sallie Mae) owned or controlled by the company. This leads to the common situation where a loan is defaulted by a lender, becomes vastly inflated with unverified and unchecked collection costs, and then becomes a revenue stream for the guarantor and collection company...all potentially owned (or controlled) by the very same lender! A defaulted loan clearly can produce far more revenue for the system. It is obvious that this structure gives the lender/guarantor/ collector entities a perverse incentive to default loans rather than providing customer service aimed at helping the borrower avoid default.

    Indeed, Sallie Mae's own annual reports provide compelling evidence of dramatic profiteering from defaulted loans: In the 2003 annual report, The Sallie Mae CEO brags to shareholders in the opening remarks that the company's record earnings that year were attributable to collections on defaulted loans. The company's "fee income" increased by 228% between 2000-2005, while their managed loan portfolio grew by only 87% during the same time period.

    It is a matter of record that lenders actually defaulted student loans without even attempting to collect on the debt! In 2000, Sallie Mae paid $3.4 million in fines as a result of the U.S. Attorney's office discovering that the company was invoicing for defaulted loans where the borrower was never contacted. Rather, records were fabricated to indicate that the borrower had been contacted. Similar cases were settled with Corus bank and Cybernetic Systems.

    There is also some evidence that suggest this tendency to default borrowers is by design rather than a mere result of circumstance.  In 2007, an employee of the Kentucky Higher Education Assistance Authority, KHEAA, contacted StudentLoanJustice.Org by email, and submitted that the agency managers had purposely marketed loans to poor, disadvantaged communities in the expectation that these citizens would default on their loans, thus be "on the hook" for the fees and penalties that would result-extractable through garnishment of the income sources mentioned previously. This  raises serious concerns, as it clearly implicates KHEAA in engaging in predatory lending.  The text of these communications was forwarded to the Department of Education, and it is unknown what, if anything, resulted).

    Obviously, collection companies prefer that loans default.  Guarantors clearly share this preference.  That lenders and collection companies also share this financial motivation is sufficient, to characterize the lending system as predatory, since the lending system clearly has both motive and means to act in such a way as to encourage default, rather than being motivated to act in a way that avoids default.    

    An unbiased observer should rightly object here, and point out that there is governmental oversight that should prevent this sort of activity.  After all, at the end of the day, these defaults must certainly be a drain on the taxpayer...right?  

    Wrong.  It was reported in January 2004 by John Hechinger (WSJ) that for every dollar paid out in default claims, the Department of Education would recover every dollar in principal, plus almost 20% in interest and fees.  Further, supplemental materials in the president's 2010 budget show a recovery rate for defaulted FFELP loans of about 122 %.  This is the amount recovered compared to the amount of the loan at the time of default.  Compare this recovery rate to that for defaulted credit cards, which is usually about 25 cents on the dollar, and one can see that defaulted loans are clearly not costing the Department of Education money.  In fact, simple, comparative analysis shows clearly that the reverse is indeed the case.  In other words: The Department of Education is making more money on defaulted loans than loans which remain in good stead.

    Therefore, all entities involved: The lenders, the guarantors, the collection companies, and even the Department of Education  and its agents have a financial incentive for student loans to default...and this all is a direct result of the lack of consumer protections and the draconian collection powers that exists uniquely for federal student loans as described above.

    http://studentloanjustice.org/argument.htm
  • +1
    Peter
    | 1 reply
    The first address in Oakdale is probably not correct.  That's the address for Imation, the 3M spinoff that makes storage media, like blank CD-Recordables.  I suspect that they've got nothing to do with debt collection.

    The best way to get the real mailing address is to act all polite and helpful when they call and ask them where you can mail a check. ;)
  • 0
    Patrick Kilroy
    | 3 replies
    It's amazing what happens when you used DOD-authorized computer software to pull information from people.  Why, I was able to dredge up the following information!

    1 Imation Pl Bldg 2,
    Oakdale, MN 55128-3422

    That is the federal government's location for  ECMC, meaning that if you send a letter to that addressed certified, and you get the return receipt, then they can not in court claim to have never received it due to a "wrong address".
  • 0
    doglover
    I Imation Pl is a good address. I have a relative who works there and makes huge bonuses.
  • 0
    davg replies to Buffalo Bob
    | 3 replies
    Criminal proceedings???  You have absolutely no idea what you're talking about.
  • 0
    Ron Berl replies to Buffalo Bob
    | 5 replies
    Student Loans DO NOT fall under the Fair Debt ....ACT...they can just about do whatever they want.
  • 0
    gammadel replies to Alfalfa
    | 2 replies
    This is so true!!!!

    My loan debt and garnishment will follow me until I die. Jeez...
  • +1
    RZ replies to troy
    Ecmc Group Inc
    1 Imation Place Building 2
    Oakdale, Minnesota 55128-3422
  • 0
    Ignore that
    MOney_Online is a spammer.....just as bad as the rest.  What a waste of space on Earth these people are
    .
  • 0
    Whos incharge
    Richard J. Boyle, President and CEO of ECMC Group

    As President and CEO of ECMC, Richard J. Boyle leads an entrepreneurial culture driven to improve higher education finance. Mr. Boyle’s innovative vision coupled with his expertise in finance, business operations and marketing have transformed ECMC into a national presence in higher education finance.

    His leadership has led to many corporate successes, including the seamless transitions of the student loan portfolios of the guaranty agencies in Oregon, Connecticut and California at the request of the U.S. Department of Education; the sustaining support for the Louisiana guaranty agency following Hurricanes Katrina and Rita; and the recovery of over $2.3 billion in student loan bankruptcy accounts for return to the U.S. Treasury. He established ECMC Foundation in 2001 to assist low-income, first-generation students pursue higher education through college access, retention and success programs, and scholarships.

    Before joining ECMC in 1999, Mr. Boyle held key management positions at Sallie Mae, including regional vice president posts in Kansas and Texas, where he won the state's Malcolm Baldridge Award. He also led Sallie Mae’s joint effort with the U.S. government to liquidate the Higher Education Assistance Foundation (HEAF) guaranty agency, which returned over $335 million to the U.S. Treasury. Following his tenure at Sallie Mae, Mr. Boyle served as vice president of customer service at Aetna Retirement Services in Hartford, Connecticut.
    Dave Hawn, Chief Operating Officer of ECMC Group

    Dave Hawn brings 28 years of higher education finance experience to his role as chief operating officer of ECMC Group. He is responsible for all nonprofit operations for ECMC, as well as the information technology, security, corporate services, corporate communications, marketing and business diversification initiatives across all ECMC Group companies. His previous leadership roles within ECMC Group companies include president and CEO of ECMC Solutions, and prior to that, he was ECMC’s senior vice president of client relations, marketing and product development, in which he led a team that increased new loan volume by 61 percent.

    Before joining ECMC, Mr. Hawn was chief operating officer of College Loan Corporation and the executive vice president of operations and information technology for Wells Fargo Education Financial Services. He has also held executive positions at Great Lakes Higher Education Corporation and Northstar Guarantee, Inc. Mr. Hawn has long been active in industry organizations and initiatives. He served as chair of both the Education Loan Management Technology Committee and the National Council of Higher Education Loan Programs (NCHELP) Program Operations Committee, as well as chair of the National Student Loan Data System Workgroup commissioned by the U.S. Department of Education. He has been a member of the Department of Education’s Easy Access for Students and Institutions Core Team and active in the CommonLine initiative, among others, to improve the delivery of student aid.
    Greg Van Guilder, Chief Financial Officer of ECMC Group

    A 21-year veteran of higher education finance, Mr. Van Guilder has comprehensive expertise in student loan regulatory issues, federal reporting and student loan financial modeling. His innovative tools and systems provide critical financial and operational information to the CEO and executive management team.
    Dan Fisher, Executive Vice President and General Counsel of ECMC Group

    Mr. Fisher serves as Vice President and General Counsel of ECMC Group. In addition to his General Counsel responsibilities, Mr. Fisher provides executive oversight to the legal and human resources departments. He has been critical in forming ECMC’s national bankruptcy litigation strategy. He has argued appeals involving student loan dischargeability standards, due process matters and collection cost issues. He is admitted to practice in most federal appellate courts and the U.S. Supreme Court. Mr. Fisher also serves as the secretary for the ECMC Group board of directors. Prior to joining ECMC in 2000, Mr. Fisher served on active duty in the U.S. Army as a Judge Advocate for six years in Georgia and the Washington, D.C. area, where his primary focus was court-martial litigation.
    Janice Hines, President and CEO of ECMC Guarantor

    Ms. Hines is responsible for the management and coordination of all Federal Family Education Loan (FFEL) Program and guaranty agency program activities with clients and state partners.

    Ms. Hines brings a wealth of operational and tactical experience to her position.

    Before joining ECMC, Ms. Hines was the vice president of operations for HEAF, where she oversaw operations during its liquidation.
    March Kessler, Executive Director of ECMC Foundation

    March Kessler has led ECMC Foundation since 2007. Ms. Kessler oversees all of ECMC Foundation’s outreach programs and initiatives—from developing nationally recognized curricula and implementing programs at The College Place, the Foundation's four free college access centers, to running the ECMC Scholars Program. Ms. Kessler joined ECMC Foundation in December 2002, following her first foray into nonprofit work with the Santa Fe Opera. Before entering the nonprofit world, Ms. Kessler served as senior vice president of Lorimar Television, a division of Time Warner, and in executive positions at Columbia Pictures and NBC. She has also worked in the entertainment industry as a writer and producer.
  • 0
    Thank you replies to Student Loan Counselor
    I just signed

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