678-969-7840

I have a feeling that you work for them.  Get a real job.

Like it or not low-life, even you debt collectors have to follow the laws!!! if you don't like following laws, try collecting money for drug dealer thugs which is what you act like LULZ

I too work for the media, Truth Fighter, and this behavior is simply appalling.  After reading these accounts, I am seriously considering doing an expose on this company to expose their blatant abuse of the law and their lack of "ethics" and "integrity". I just so happen to be in Atlanta, GA, so the story would be covered where the company is located.  
My husband is an accountant and keeps painfully detailed records of all our bills.  We were contacted by PAB to settle a bill that has already been paid in full in a timely manner.  When my husband tried to rationalize with the operator, he was called a liar and a deadbeat, then promptly hung up on before he could ask to speak with a supervisor.  Each time they have called back, we have recorded the gruesome calls; in GA a party can record a call without the permission of the other party.  Once I have collected enough incriminating information, I will report them to the local BBB.  If I cannot get the issue resolved through them, I will take matters into my own hands.  Let's see if these people like it when someone fights back.  Take care of yourself, Truth Fighter.  You've survived worse!!  :)

My wife had a miscarriage while uninsured; incurred 10k bill from Northside Hospital Atlanta, GA. We set up a payment plan directly with the hospital and paid them directly however after a few months they turned it over to these people.  I paid Hollis Cobb, aka First South Business Administrators, $50.00 per month for nearly 10 years.  Initially I received a monthly statement from them until about two years ago; they just stopped.  I spoke with a guy named Eric, he seemed helpful, we agreed on the remaining balance and I continued sending them a check each month through my financial institution’s bill pay web site.  I sent my final payment to them in February of this year.  Having paid in full I called them to ask for a closing statement; that’s when things went downhill fast.  The people I spoke with were extremely rude, argumentative, unhelpful etc… I called back and asked for Eric, he reviewed my account and agreed that it is paid in full and that he would send a closing statement but I have not received it yet.  Meanwhile, I did get a piece of mail from them informing me of a new mailing address and asking to send my remittance to this new address.  I sent a copy of their letter back to them and asking for a closing statement but still have received no response.

Rude obnoxious people with the wrong information. They really should be arrested for this type of practice. When you call 411 for information on the number, they tell you it is to an Ernesto Pendroza on Pine Valley Drive in Union City, GA They person that left a name was Joanne, but I could not reach her when I called to inquire what this was about. Have no outstanding bills. My $hit is paid.

Maybe their employees should shut up and go back to work like they are paid to do!

DETAILED is important especially since most of the time your insurance isn't billed.  People need to know that the hospitals are required by billing laws to bill the insurance co before asking you to pay anything at all including co-pays or deduct's.  We don't plan on going to the ER, but lawyers are [***]!

They have been calling me for a few days now and when I answer I say hello, hello?...nothing Hello? Breathing...then silence and then Click! Wth? but when it shows up on my caller I.D. it says [***] H? Very odd I do not think it is a real collection agency but who knows? I know I don't owe anyone anything..This is getting ridiculous.

The info they have is rarely correct, plus they just HOPE you call back, because then they can say they are responding to YOUR calls. Forward their calls to the police.. they will stop quick enough!!

I called the number back, and yes it was a collection agency. I told them my bill was included in a bankruptcy. They told me to send them proof of my discharge and I said no. Let them keep spending their money on a loss cause. I did tell them to contact the bankruptcy court, but he said no. OH WELL! Patients Account Bureau

Be aware of this company and those alike. They will use harassment and intimidation, with false claims. Tell them that they are in violation of the Fair Debt Collection Practices Act 15 U.S.C. section 1692c(c). Also, complain with the BBB, the Federal Trade Commission (toll-free at 1-877-FTC-HELP (382-4357), or file a complaint on-line at www.ftc.gov. This has to stop. They harassed me calling every week to my work cellphone! All this for an invalid claim!

This company called my house Saturday at 7 AM asking for someone called frank, that's me, except the last name they had wasn't mine. I told the lady this phone number was just given to me by the phone company. and they got angry for NO REASON, they even insulted me.
little did they know I am lawyer and I sued their as*es. I never got a call back.

I find it hilarious that when they call my caller ID says [***] H !!!

Over two years ago I was unfortunate enough to have to spend 11 days in the hospital.  These people were assigned to collect $50/month from me until the few thousand that my insurance didn't cover was paid up.  So I faithfully paid the agreed to amount and they left me alone.  Last July I was laid off my job.  I managed to keep paying all my bills through November because between severance and savings I could.  I now have another job, but the pay is 2/3 what I'd been making for the last 10 years.  These people send letters telling me they want to 'work with me.'  And telling me I've broken my promise to pay.  Yes, I am behind, but what I now make each month doesn't cover all the bills.  I still send them checks each month but since they're for less than $50 these dillweeds send them back.  Work with me?  Yeah right.  When I talk to them they are demanding the full amount I am behind or they will put me 'into collections'.  Whatever.  What friggin' part of "I lost my job" don't these people get?  In the next couple months they'll have to get in line for putting me in collections unless I can land a second job somewhere.  Until then it's the mortgage, the utilities, and making sure the car insurance is paid so I can have my car to get to work.  After that, well we do what we can.  I'm not too keen on bankruptcy and have never had issues with creditors in my 34 years in the workforce....  It's hysterical that the ID on my phone shows as '[***] H' when they call, because when you do talk to them, they are absolute "[***] H's"

Perhaps these callers are part of the present admin. answer to "more job's added".

As of April 5,2010 they have an F rating with BBB

Your best bet at this point is to call Northside Hospital and complain that their outside agency has repeatedly neglected to send you a payment in full letter.  The hospital will not take kindly the fact that their agency is providing bad service.  Also, FSBA (First South Bus. Admin) is a Department within this agency that is NOT collections.  They simply are setup to monitor accounts that were turned over to them. These are accounts that are not in collections, but patients agreed to a payment plan and kept up with it, so they send to FSBA to make sure payments are continually made.  This removes it from Northside Hospital's books and allows them to concentrate on newer accounts that are actually headed to collections.

The Healthcare Corporation is not paying them anything to collect unless they actually collect the bill.  Unlike most of us who are paid by the hour regardless of work, they only receive a commission from the Doctor or Hospital they are collecting for if they actually collect on the bill.

Sure, their employees receive an hourly rate, but they are by no means raking it in.  Personal experience talking here.  Just like everyone else in this economy, they are struggling to stay open as well.  Think about it, if you had the choice between paying your mortgage, utilities or an old medical bill-which would you choose?

I'm not supporting their tactics, just what they are supposed to be doing.

Not part of Obama's new jobs added.  They have been around since the 70's and are actually, believe it or not, one of the more reputable Collection Agencies in Georgia.  Their founder was also a Co-Founder of Northside Hospital.

More than likely after the HOSP charged it off as a LOSS - they then SOLD this account to this bottomfeeder for pennies on the dollar.  

If that is the case that the debt WAS SOLD - then any money you pay them DOES NOT GO TO THE HOSPITAL at all.