8003798461

In our case the call was totally legit. Following a text message and this phone call my wife called the 24 hrs cardmember service and a representative confirmed that someone had tried to use her card twice, somewhere across the country, which is probably what triggered the alarm.
One thing to keep in mind, though. Scammers spoof legit phone numbers, so it is important to verify the true identity of the person behind the call even if the number appears legit. A couple of months ago I got a call from the local FBI office (I checked the number) offering 'help'  with filing my tax forms. Needless to say that this was a scam.

Got a call from this number on Christmas Eve saying they were from the credit card fraud dept.  They had the correct name and last four digits on the credit card.  Not trusting voice mail number we called the number issued on the back of the credit card.  They automatically transferred us to the fraud dept and there.  We reviewed recent charges.  They listed two fraudulent charges and one legit charge.  They canceled the card for us.

Legit number.  Our US Bank credit card was compromised.  Always call the number on the back of your card.

I just received a message from the number. The message told me to verify a transaction on my card ending in 07**. But I don't have such a card for sure. I just ignored the call and message.

Last night (1/17/17) I received a text and phone call from this number saying that there may be fraud on my card. "Card Fraud Alert: Did you attempt $128.76 at SEARS.COM 9301 on 01/17?" I called the number on the back of my credit card and there were several fraudulent charges, including the one in the text.

Got a text about fraud then it recommended to call this number which did end up calling me. They said they were usbank and asked the typical verifying questions. They did end up being USBank and closed my card down and started a fraud case. Though I would still find the number on your card or bank site and call in to that one so you can be sure you called the correct place.

~~~~~~~~

This was an actual call from my bank. I did not use this number to call back, though.  Instead, I called the  number on the back of my credit card - they were able to put  me directly through to the fraud department. (Glad I called, someone WAS trying to use my card illegally!)

Just got a call saying this was fraud prevention for my Visa card with Comerica. Only problem is, I have no such card and never did. They also sent a text immediately after. This is definitely a scam

I got a robocall telling me of fraud on my Visa card.  I did not respond to the robo call and  called the number on the back of the credit card.  I got the same recording.  They knew the last few places I had used my card and identified 2 charges that were not mine.  My cards have been cancelled and new ones will arrive in 48 hours.

Legit.

Same here, but both robo-call and text stated that it was from Fidelity.   I called them and immediately was connected to fraud prevention dept.  They siad there was indeed a lock on my card, and lifted it once I provided identifying info.

This number is a SCAM - call your credit card company directly. Do not respond to any prompts ovee the phone.

US bank fraud dept. Someone was trying to use my card and I call the bank directly after reading here and it was legit.

Two-forty entries on this thread and I count 120 as shill posts.

The large number of  shillers basically posting to  tell everyone how "legit" this number is, is pretty strong evidence of a scam.

This number is  most likely part of a larger fraud campaign targeting the customers of large-scale financial or commercial institutions.

The large number of phony posts claiming the call is real,   is evidence of con artists spamming the site to try to fool people. At a 50% shill rate, there should be no question that this is part of a scam.  At least that's the way I see it based on my own research. I've seen percentages go even higher.

This  scam is well documented.  Simply google it out.  Based  on my research this scam has been going on since about 2008.

These type of calls follow a  similar pattern.  They all  claim to be from groups like Chase, Citibank, Bank of America, Fifth Third Bank, US Bank, Wells Fargo, RBC, PayPal, etc as well as Credit Unions.  Or claim to be CC processors. Or “Fraud Detection”.   All with the same type of   postings.  All claiming there is something wrong with your card or that some questionable purchase has been made.  Or something similar.  They all ask for personal or personal financial information.

Just part of the shillers  criminal MO.

I've noticed the  shill posters often use the same turns of phrase.  Same old, same old verbiage telling  everyone how "legit" the calls are.

Personally I think the group or groups  posting this shillage-spillage are located in either the US or Canada, or perhaps both.  They may also be working with scammers outside of North America.

In any event , never give out any personal or financial information to anyone who cold calls you.  If there are any problems with your card, always call the number on the back of the card or the official number on the monthly statement you receive.

Call history on 800notes for this type of scam, so far.  (That I’ve been able to find.)

Number        Targeted Institution        Earliest Post
302-731-1166        Bank of America        6 Jul 2007
315-724-4022        Bank of America        11 Dec 2008
402-609-5706                  General CC Scam        21 Jun 2016
402-935-7733        Paypal                22 Jul 2007
513-398-5221        Macys                2 Oct 2007
513-900-3080        5/3rd Bank, CC Scam        16 Dec 2015
602-766-6484        Amex Card Scam        15 Jul 2007
800-225-5671        PNC Bank            9 Mar 2012
800-266-2278        Comcast            8 Jun 2007
800-274-4240        Progressive Insurance        9 Aug 2007
800-307-3161        Chase                24 Sep 2016
800-337-3392        Credit Card Scam        21 Jul 2007
800-354-8968          Citibank            12 Nov 2015
800-369-4887        Credit Card Scam        5 Jul 2016
800-379-8461                  Visa Card/US Bank Scam        21 Dec 2008
800-382-0613        Amex                9 Mar 2012
800-386-6624        Citibank            29 Sep 2010
800-388-2200        Citibank            7 Jun 2007
800-427-9428        Capital One            24 Jul 2007
800-427-2449        Bank of America                  20 Jul 2007
800-446-0664        wElls Fargo            4 Feb 2010
800-555-0433        Chase Bank            21 Jun 2007
800-454-9078        Chase Bank            11 Jul 2007
800-633-2582        Cabela’s Club Visa        31 Dec 2013
800-642-4720        Wells Fargo, Card Services Scam 17 Sep 2007
800-669-0102        Countrywide, Bank of America    16 Jul 2007
800-711-9946        RBC                15 Apr 2011
800-704-0855        Wells Fargo            23 Oct 2011
800-824-9289        Amex                5 Dec 2007
800-830-8574        Wells Fargo            26 Jun 2007
800-931-1026        Revenue Canada        20 Sep 2007
8009343799        Wells Fargo            10 Feb 2012
800-955-6600        Capital One            11 Feb 2007
801-545-1800        Ebay                16 Aug 2007
866-255-3409        TD Bank            8 Jun 2007
866-500-8262        Bank of America        13 Aug 2012
866-518-0213        General Card Service Scam    29 Oct 2008
866-750-9107        Phony CC Fraud Detection    18 Oct 2007
877-276-3721        CC “Security”/General CC Scam    21 May 2015
877-253-8964        CC “Security”/General CC Scam  18 Oct 2013
888-241-2440        Phony CC Fraud Detection    17 Dec 2007
888-494-0586                  Sun Trust                                          9 Jan 2011
888-800-5234        Amex                25 Nov 2007
888-842-6328        Navy Federal Credit Union    24 Jul 2010
888-918-7313        Phony CC Fraud Detection    26 Aug 2007
888-895-5629        Paypal                16 Mar 2013
904-954-7500        Citibank            13 Aug 2007

This number text me then wanted me to go to a website and then call them had some info on me like my number and zip code and 2 different birthdays on file but was a fake number attached to us bank and i was warned not to call it or visit website from the fraud dept. And the fraud dept was marked as a spam number aslo

800-379-8461 This is scam !  Do NOT Fall For This.   They claim to be from US Bank Fraud Department - I do not have any credit cards from this bank.  They have a computer recording of bogus charges to make you select the option to speak to them.  Then they go through what you would think are routine questions to obtain your personal information !
They also tried to send me a TEXT Message Alert from 337-48, then gave the number to Call to remove the block from my card !!!  These scammers are getting creative - don't fall for it

I received a call from this number saying there was suspicious activity on my U S Bank visa. checked my online account and no activity other than what I've done. SCAM ARTISTS!

Scam.  Verified with my credit card company.  Beware, its convincing.

This was legit. I called the # on the back of my card and someone is using my card info for purchases.

I've received two calls/SMS messages from this company over the past 3 weeks.  The first time, there really was fraud on my account. After receiving the text and the voicemail I called the number on the back of my card, and was forwarded to fraud department immediately. The transaction in the SMS and voice mail was confirmed by my bank.  My bank canceled the card and sent out a new one.

I then received another text/vm from this same company the other day, however, this time, when calling into my bank (again, number on the back of the card), they had no record of the transaction mentioned in the SMS/VM, and fraud department confirmed the same (no fraud block this time like there was the first time).

This appears to be a sophisticated scam trying to phish identity information. The initial fraud transaction is used to gain trust in their system, hoping you'll bite later and give up personal information if the first attempt doesn't work.

As others have said, ALWAYS CALL THE NUMBER ON THE BACK OF YOUR CARD. Never give information to a number you receive via SMS, or a number that calls you.