800-417-4592

800 area code: Toll-free
Read comments below about 8004174592. Report unwanted calls to help identify who is using this phone number.
  • 0
    Perry
    Just called. They(It) hung up as soon as I said 'Hello'.
  • 0
    suzi
    suspicious call... claims to be chase but no one returned my calll... probably  got me to link my home number to my card unknowingly...wish i had not called
  • 0
    Cheryl
    I received an automated msg from this number for Chase to verify card activity. I was suspicious so I hung up and called Chase myself and they verified it actually was them that called.
  • 0
    Juli
    It was Chase calling to verify credit card activity (balance transfer).
    • Caller: Chase
  • +1
    Jeremy
    When I called them back, they claimed they could not pull up my account info by my name or the phone number it called me at. The person wanted me to pull out my Chase card and read off the full account number to them. There is just no way I was ever going to do that. NOBODY should ever do that. This is a common identity/credit theft practice, just like phishing emails.

    Call the number on the back of your card, NOT this phone number.
  • +1
    Brent
    I agree with Jeremy, you should always contact your bank, etc with a number that you know to be valid.  I just called Chase, and they did verify that they had tried to contact me about an unusual transaction that I started yesterday.
    • Caller: Chase
  • +1
    Jay
    It does seem to be Chase Fraud Department. They leave you a reference # and if you input it they give you the exact activity in question with amount and date. They do not ask for any personal info.
    • Caller: Chase
  • +1
    JPS
    Got call from this number; they said they were Chase fraud and were verifying recent balance transfer; they gave a reference # and this number to call back. When I called back, they did not ask for credit number, just the reference number, and then they gave date of the balance transfer and asked for verification.
    • Caller: Chase
  • 0
    Pat DeWees
    | 1 reply
    Keep calling constantly all hours of the day. Hangs up when I say "hello".
    • Caller: Don't know.
  • +1
    Pat DeWees replies to Pat DeWees
    I just called Chase Credit Card Services and informed them of this number. They checked through their directories and confirmed that this is NOT a number from them. They also noted that they would never ask you to state your full credit card number or anything else like that, as they would have that information when calling you. So, this is definitely a fraudulent number and you should report it and more importantly, do not call that number back or any number they may tell you to use. Only call the number on the back of your card, or the number from your account online. That advice was also given to me from Chase. Hope this helps.
  • +1
    Cooley High
    It's legit.  I called the number on the back of my Chase card and they verified that the fraud dept had called to verify my balance transfer.
    • Caller: Chase
  • +1
    blazzar8
    It's legit. They were Chase Fraud Department  verifying a balance transfer I'd done yesterday.They did not ask for the credit card number or any sensitive information. With identity theft and stolen credit cards so rampant, I'm glad they are verifying this activity-can't be to careful.
    • Caller: Chase CC Fraud Department
  • 0
    xxx
    | 1 reply
    i dont even have a Chase card and they called my house like 7 times in 5 min.
  • 0
    NC Customer
    It is Chase Fraud Dept verifying account activity on a balance trasnfer. If you write down the reference number & punch it in, they do not ask for any account information. 8/13/2011
    • Caller: Chase Fraud Department
  • 0
    Chase customer
    Number appears to be legit. I initiated an online balance transfer yesterday and got a v-mail from this number today, along with a reference number. I called phone number and entered the reference number upon request. The system then read to me the details of my \balance transfer yesterday, and asked me to confirm if that was accurate and if I approved it. Once I confirmed, the call ended shortly afterward. At no point was I asked to provide any personal info (not even my name). The entire call was less than a minute long.
    • Caller: Chase Fraud Department
  • 0
    Other Chase customer
    Received a message with a code number.  I returned call: it was Chase Fraud Department and completely automated.  I entered the code number and it presented me with the amounts of my recent balance transfers.  It asked for confirmation (press 1), and that's all.  At no time did it ask for any other information (in particular, account numbers).
    It offered me the option to receive future alerts as text messages.
    That was it: end of call.
    • Caller: Chase Fraud Department
  • 0
    New Chase customer
    twice today, I got automated messages from "Chase Fraud Dept", saying, "press any key to continue", but when I press the any key, it hangs up.  So I called this number, and got automated verification procedure for a balance transfer.  It asked me to input the reference number, but not having one, I hit a bunch of 0's, and it apparently verified from my phone number CID, as I did not speak to anyone, nor input any other numbers.  After 3 questions, they got to the nut of it:  did I authorize a transfer?
    • Caller: Chase Fraud, or so it says when I call back
  • 0
    Bradley Drew Hawes
    | 1 reply
    Is this legitimate????????????????? They also wanted my full Chase card number and the last 4 digits of my SS#.
    • Caller: CHASE
  • +1
    not Michael replies to Bradley Drew Hawes
    If in doubt call the number on the back of your card or on your statement.  That's always safe.
  • 0
    Freedom Card
    Chase Fraud Department confirming my activity since 11/6/12.  Started with my use of a balance transfer that I did on their online site, then they wanted to comfirm every purchase since then.  She also asked if I would be making large charges or traveling outside the US the next couple of weeks.

    THIS ALL STARTED BECAUSE I CHOSE TO DO A 0% INTEREST BALANCE TRANSFER.
    • Caller: Chase CC Fraud Dept
    • Call type: Debt collector

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