800-417-4592

800 area code: Toll-free
Read comments below about 8004174592. Report unwanted calls to help identify who is using this phone number.
  • +1
    Slim
    ADVISORY

    Readers:
    Be Safe, Not Sorry
    Rather than believe the posts in this thread, or the words of an anonymous caller,
    if you are notified of a problem with your card,

    CALL THE NUMBER ON THE BACK OF YOUR CARD

    Even though the number in this thread might belong to your card issuer, the scammers can easily spoof what appears on your CallerID, and attempt to get your precious ID and card data!

    Be Safe, Not Sorry!

    CALL THE NUMBER ON THE BACK OF YOUR CARD
    ~~~~~~~~

  • -1
    Cindy
    Only thing I was asked for was my zip code and to verify transactions. They had all my info I didn't have to key in my card number. It was a legit call about fraud on my credit union debit card.
    • Caller: Fraud alert
  • +1
    lolliern replies to ebrum84
    I also got a call, the only problem is I don't have a chase credit card, so its def fraud.
  • +1
    Erman
    I was at work and got a text saying it was the fraud department for my card. They wanted me to text them to verify my card, I deleted it. A hour later this number called me, I don't even have a chase card.
    • Caller: Not chase
  • 0
    John
    Credit card
  • -1
    Jake
    Number was legit.  Company that handles check card for banks put a block on my debit card suspecting fraudulent transactions.  I contacted my bank directly and they confirmed the contact.  No fraud thankfully but good to know they're looking out for you.
    • Caller: Check Card Company
  • +1
    r.j.p.
    i received two phone calls from a person saying that they have fraud on a credit card from orstown bank and was looking for a mr. dortenzo, this person not known
    • Caller: orstown bank
  • +1
    1st Financial
    Got a call to my cell phone regarding possible fraud.  Even got a text right before.  I don't have such account.  This someone fishing for information.
    • Caller: 800-417-4592
  • -1
    ss
    Its LEGIT Call!
    text came first 1am, Zendesk attempt on card, $1.00. Text asked me to reply with NO if fraud or YES if valid. I did not reply. Then at 8:04 am got CALL from same no., I did not answer.
    Called my bank and they verified the 800-417-4592 as legit fraud protection no. Zendesk put $1.00 back themselves,their name has been used before at fraud and phishing attempts, they seem to be legit and are fighting bad guys themselves. Since I did not respond right away to text or call, when 2 more attempts to use card came this morn. (paypal $50 & wpsinglemuslim $36) my bank froze card. They said I should get New Card & I ordered it but now I will have no usable card for week or so. Apparently many companies use this co. & number for fraud Protection.
    Good Job by Bank of the Cascades in Oregon, Thanks
    • Caller: My bank Fraud Dept
  • -1
    Kay
    Was legit for me.  Idk if they asked for personal info because it was actually for someone else in my family and I didn't ask that.
    • Caller: Star
    • Call type: Text message
  • -1
    Gregg S
    Legit call from Chase Fraud on behalf of my regular bank on my business account.  I had made several purchases with my debit card today and one was rather large so that is what triggered the call.  They left a message and I called them back.  All I had to do was give them my name and billing zip code to verify my identity and them listen to the transactions they were calling about.  All I had to do then was press 1 to verify those transactions.
    • Caller: Chase Fraud
  • -1
    Katie
    This is a Fraud Monitoring Service. Calls on behalf of banks or credit card companies. It is valid...But go ahead and call your bank.
    • Caller: 8004174592
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  • +1
    Pauline
    They sent me a text saying they were from my bank asking me to text verify a charge I didn't recognize. I replied with the fraud option. They replied my card was blocked and would be calling. This account is my main banking account (checking & savings) They called and had me inn hold for several minutes. I hung up. Everyone here is referring to a Chase account. My bank is NOT Chase!!! Beware!!
    • Call type: Text message
  • 0
    Idaho Rick
    This number left a voice message. It was Washington Trust Bank's Fraud Department. I got the same treatment as some of the other posters about not being able to pull up my account, yet they did get it up via my name and knew the last four digits of my debit card. An online company had posted a membership fee I didn't authorize which somehow triggered the fraud department (?).The person on the fraud line said if I declared the charge a fraud my card would be canceled. I didn't want to have to go through all that, so she said I would have to ACCEPT the charge. I didn't want to do that either so I told her to DO NOTHING,  I will call the bank...all a bit suspicious and problem causing for me
    I called my bank and found out the charge had been posted. Called the company that posted the charge and had them issue a refund of the charge. All in all, a waste of more than and hour or two to fix the problems.
    • Caller: Washington Trust Bank Fraud Department
  • 0
    Kim L
    Mine was a text with 2 800#'s this being one of them in it telling me someone made an unauthorized purchaseon mu card ending 4280 in the amount of 29.30. I have nothing with the last 4 numbers on any card I have. They wanted a yes or no. Oh, it came in as BOTC.
    • Caller: BOTC
    • Call type: Text message
  • 0
    Zifster
    Called my home phone, left no message.  I had never heard of Armstrong Bank, so I googled it.  Looks like a real bank, but all its branches are in Arkansas and Oklahoma, and I'm in the northeast.
    • Caller: "Armstrong bank"
  • +1
    MikeHuntleton
    Legitimate Bank numbers are spoofed by scammers in an attempt to find someone using that bank and trick them into giving personal information.
  • +1
    CWG40
    The large number of  shillers basically posting to  tell everyone how "legit" this number is, is pretty strong evidence of a scam.

    This number is  most likely part of a larger fraud campaign targeting the customers of large-scale financial or commercial institutions.

    The large number of phony posts claiming the call is real,   is evidence of con artists spamming the site to try to fool people.
    Fifty-seven entries in this thread and I count about 23 as shill posts.

    At a  40 % shill rate, there should be no question that this is part of a scam.  At least that's the way I see it based on my own research. I've seen percentages go even higher.

    This  scam is well documented.  Simply google it out.  Based  on my research this scam has been going on since about 2008.

    These type of calls follow a  similar pattern.  They all  claim to be from groups like Chase, Citibank, Bank of America, Fifth Third Bank, US Bank, Wells Fargo, RBC, PayPal, etc as well as Credit Unions.  Or claim to be CC processors. Or “Fraud Detection”.
    All with the same type of   postings.  All claiming there is something wrong with your card or that some questionable purchase has been made.  Or something similar.  They all ask for personal or personal financial information.

    Just part of the shillers  criminal MO.

    I've noticed the  shill posters often use the same turns of phrase.  Same old, same old verbiage telling  everyone how "legit" the calls are.

    Personally I think the group or groups  posting this shillage-spillage are located in either the US or Canada, or perhaps both.  They may also be working with scammers outside of North America.

    In any event , never give out any personal or financial information to anyone who cold calls you.  If there are any problems with your card, always call the number on the back of the card or the official number on the monthly statement you receive.

    Call history on 800notes for this type of scam, so far.  (That I’ve been able to find.)

    Number        Targeted Institution        Earliest Post
    206-922-0880        Amazon            15 Oct 2012
    302-731-1166        Bank of America        6 Jul 2007
    315-724-4022        Bank of America        11 Dec 2008
    402-609-5706                  General CC Scam        21 Jun 2016
    402-935-7733        Paypal                22 Jul 2007
    513-398-5221        Macys                2 Oct 2007
    513-900-3080        5/3rd Bank, CC Scam        16 Dec 2015
    602-766-6484        Amex Card Scam        15 Jul 2007
    800-225-5671        PNC Bank            9 Mar 2012
    800-266-2278        Comcast            8 Jun 2007
    800-274-4240        Progressive Insurance        9 Aug 2007
    800-307-3161        Chase                24 Sep 2016
    800-337-3392        Credit Card Scam        21 Jul 2007
    800-354-8968          Citibank            12 Nov 2015
    800-369-4887        Credit Card Scam        5 Jul 2016
    800-379-8461                  Visa Card/US Bank Scam        21 Dec 2008
    800-382-0613        Amex                9 Mar 2012
    800-386-6624        Citibank            29 Sep 2010
    800-388-2200        Citibank            7 Jun 2007
    800-427-9428        Capital One            24 Jul 2007
    800-427-2449        Bank of America                  20 Jul 2007
    800-438-2800        Alstate                    2 Dec 2015
    800-446-0664        wElls Fargo            4 Feb 2010
    800-555-0433        Chase Bank            21 Jun 2007
    800-451-7269                   Pentagon Federal Cr. Union    11 Feb 2008
    800-454-9078        Chase Bank            11 Jul 2007
    800-633-2582        Cabela’s Club Visa        31 Dec 2013
    800-642-4720        Wells Fargo, Card Services Scam 17 Sep 2007
    800-669-0102        Countrywide, Bank of America    16 Jul 2007
    800-711-9946        RBC                15 Apr 2011
    800-704-0855        Wells Fargo            23 Oct 2011
    800-824-9289        Amex                5 Dec 2007
    800-830-8574        Wells Fargo            26 Jun 2007
    800-931-1026        Revenue Canada        20 Sep 2007
    800-934-3799        Wells Fargo            10 Feb 2012
    800-350-4577        Discover Card            10 Mar 2010
    800-955-6600        Capital One            11 Feb 2007
    801-545-1800        Ebay                16 Aug 2007
    855-822-1243        MACU (Mountain America CU)  26 Oct 2013
    866-255-3409        TD Bank            8 Jun 2007
    866-500-8262        Bank of America        13 Aug 2012
    866-518-0213        General Card Service Scam    29 Oct 2008
    866-750-9107        Phony CC Fraud Detection    18 Oct 2007
    877-208-8801        CIBC                3 Jan 2008
    877-276-3721        CC “Security”/General CC Scam    21 May 2015
    877-253-8964        CC “Security”/General CC Scam  18 Oct 2013
    888-241-2440        Phony CC Fraud Detection    17 Dec 2007
    888-494-0586                  Sun Trust                                          9 Jan 2011
    888-800-5234        Amex                25 Nov 2007
    888-842-6328        Navy Federal Credit Union    24 Jul 2010
    888-918-7313        Phony CC Fraud Detection    26 Aug 2007
    888-895-5629        Paypal                16 Mar 2013
    904-954-7500        Citibank            13 Aug 2007
    • Caller: Informational post
  • 0
    D Michaelsen
    My caller ID showed Armstrong Bank, not Chase. I didn't answer. Caller left no message.
    • Caller: Armstrongbank

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