800-548-9554

Legit....

I do not have a WF account but I received call from WF with a case #.

First call to THE #, the representative was not pushy and was understanding about concern. No sensitive information was exchange but we were able to establish that the account was not mine. Essentially he gave me the initials for the customer on the case # and I could confirm it was not my initials.

So I called WF's Website's recommended 800 # and talked to Branden at WF. He said # is legit for WF Fraud. But only for Debit/Checking.

Transferred me to the # to speak to rep, Kiara. In speaking with Kiara at the #, I explained about my phone # tied to case/customer#, and she said most likely someone had entered wrong phone # for the account. They would reach out to customer in other ways to work the issue.

Don't see how it can be legit, number one I have no accounts what so ever with Wells Fargo.  And I don't know any legit company that would call me at 7:15 am.  Enough said. Filing a complaint with the ftc.  Blocking their ass.

This is the fraud department at Wells Fargo. It is a legitimate number and they will not ask you for any sensitive information.

If you recently disputed a charge on your credit or debit card, they are calling to get more information about the charge or to discuss the status of the dispute.

If you are a business owner, a Wells Fargo customer has disputed a charge made at your business, and they are calling to get more information about the purchase in order to resolve the dispute.

I called wells fargo my self witht he mumber on the back my bank card, and gave them the number 1-800-548-9554 and they said yes that is one there numbers it a legit number

I have the same story as you. I do not have any type of account with WF. They called me this morning at 525am which is illegal. If this is legit they just broke the law.

The number 800-548-9554 is a valid Wells Fargo Number.
I am a Claims Supervisor within said department. It is the Wells Fargo Claims Assistance Center. The people calling this the "Fraud" Department, are not entirely correct, however. This is the Claims Department, meaning that it is both for Fraudulent and Non-Fraudulent claims on transactions for your Debit Card.

To address a few comments above:
Dan - You are correct, we will call you if you own a business to obtain information about the transaction in question in an attempt to resolve the dispute without having to file a Chargeback with VISA.
Ty and DCS - We will call you early in the morning. There is no law that specifically madates times that we are able to call you for a claim. The only law that restricts contact times are laws referencing collection attempts. We have centers on the east coast, which open at 8:00 A.M. Eastern Standard Time, and due to this, you might receive a call as early as 5:00 A.M. Pacific Standard Time. This is an issue that we are trying to correct, as it is not very customer friendly to call at 5:00 in the morning.

I work here, its definitely the claims department and if you filed a claim then that's why we are calling. If you avoid the calls, your claim could be denied for not enough information/ reason for dispute... just saying.

funny, I couldn't find it anywhere. further I was given a fake p.o.box number, and a name of bank officer who has not been there for at least three yeas. tell me where to find the "legit" number on the wrbsite

THANK YOU. for the above information. I BELIEVE YOU!  further, there is a bogus paper trail that supposedly was sent from Wells Fargo. A bogus mailing address, bogus representative( A vice president, bogus letterhead.) So thank you. taking to get legal advice. Thank you.

I did call, and that is NOT the number they gave me.

totally thought it was a scammer. logged into message inbox through wells fargo and the phone number is correct for claims dept.

I called the real wells Fargo number 18800to wells and told them I received a call from 18005489554 and the lady on the other end looked it up on her computer to see if it was one of wells fargo number and she told me it wasn't and that it was a scam and gave me an email address to send the phone number to so they could dig deeper into it.

I received a call from this same number but around 11 o'clock at night which to me is pretty weird for a bank. Whomever it was left a mumbled  voice-mail about a claim o something . I haven't filed any claims recently and why would someone call this late in the evening!?  Anytime I filed a claim I've never gotten a call about it but rather a letter. Seems old and fishy to me. I called WF and I was told he didn't see  any claims. He asked for the number which he said  is the number to claims. He transferred me to the claims dept however after  being on hold for 30 mins I hung up. I'll be calling in t later to follow up.

Some people are absolutely clueless.  This number is legitimate. When you call all they asked for is your claim number and ask you question to identify that it is you. I didn't give them any of my banking information as far a my debit card #'s or account #'s.  He ask if anyone else is listed on my account other than myself and what is my current address and what state was the account opened in.  They call be back, because I submitted a claim for a merchant that hasn't discontinued charging my account for a specific amount in which he was able to correctly tell me.  Also, if you call Wells Fargo they can tell you that the number is legit for their Fraud Department.  Jeez!!!!!

...looks like you are the clueless one.  Scammers are known to routinely spoof legitimate numbers, so while your call may have been legitimate, many other posters say otherwise!

The large number of  shillers basically posting to  tell everyone how "legit" this number is, is pretty strong evidence of a scam.

This number is  most likely part of a larger fraud campaign targeting the customers of large-scale financial or commercial institutions.

The large number of phony posts claiming the call is real,   is evidence of con artists spamming the site to try to fool people.

Fifty-five entries in this thread and I count 26 as shill posts.

At a  47  % shill rate, there should be no question that this is part of a scam.  At least that's the way I see it based on my own research. I've seen percentages go even higher.

This  scam is well documented.  Simply google it out.  Based  on my research this scam has been going on since about 2008.

These type of calls follow a  similar pattern.  They all  claim to be from groups like Chase, Citibank, Bank of America, Fifth Third Bank, US Bank, Wells Fargo, RBC, PayPal, etc as well as Credit Unions.  Or claim to be CC processors. Or “Fraud Detection”.

All with the same type of   postings.  All claiming there is something wrong with your card or that some questionable purchase has been made.  Or something similar.  They all ask for personal or personal financial information.

Just part of the shillers  criminal MO.

I've noticed the  shill posters often use the same turns of phrase.  Same old, same old verbiage telling  everyone how "legit" the calls are.

Personally I think the group or groups  posting this shillage-spillage are located in either the US or Canada, or perhaps both.  They may also be working with scammers outside of North America.

In any event , never give out any personal or financial information to anyone who cold calls you.  If there are any problems with your card, always call the number on the back of the card or the official number on the monthly statement you receive.

Call history on 800notes for this type of scam, so far.  (That I’ve been able to find.)

Number        Targeted Institution        Earliest Post
206-922-0880        Amazon            15 Oct 2012
302-731-1166        Bank of America        6 Jul 2007
315-724-4022        Bank of America        11 Dec 2008
402-609-5706                  General CC Scam        21 Jun 2016
402-935-7733        Paypal                22 Jul 2007
513-398-5221        Macys                2 Oct 2007
513-900-3080        5/3rd Bank, CC Scam        16 Dec 2015
602-766-6484        Amex Card Scam        15 Jul 2007
800-203-3481        Macys                26 Feb 2009
800-225-5671        PNC Bank            9 Mar 2012
800-266-2278        Comcast            8 Jun 2007
800-274-4240        Progressive Insurance        9 Aug 2007
800-307-3161        Chase                24 Sep 2016
800-337-3392        Credit Card Scam        21 Jul 2007
800-354-8968          Citibank            12 Nov 2015
800-369-4887        Credit Card Scam        5 Jul 2016
800-379-8461                  Visa Card/US Bank Scam        21 Dec 2008
800-382-0613        Amex                9 Mar 2012
800-386-6624        Citibank            29 Sep 2010
800-388-2200        Citibank            7 Jun 2007
800-417-4592        Varies                11 Jul 2009
800-427-9428        Capital One            24 Jul 2007
800-427-2449        Bank of America                  20 Jul 2007
800-438-2800        Allstate                    2 Dec 2015
800-446-0664        Wells Fargo            4 Feb 2010
800-555-0433        Chase Bank            21 Jun 2007
800-451-7269                   Pentagon Federal Cr. Union    11 Feb 2008
800-454-9078        Chase Bank            11 Jul 2007
800-633-2582        Cabela’s Club Visa        31 Dec 2013
800-642-4720        Wells Fargo, Card Services Scam 17 Sep 2007
800-669-0102        Countrywide, Bank of America    16 Jul 2007
800-711-9946        RBC                15 Apr 2011
800-704-0855        Wells Fargo            23 Oct 2011
800-824-9289        Amex                5 Dec 2007
800-830-8574        Wells Fargo            26 Jun 2007
800-853-6677        Cabela                17 Nov 2016
800-931-1026        Revenue Canada        20 Sep 2007
800-934-3799        Wells Fargo            10 Feb 2012
800-350-4577        Discover Card            10 Mar 2010
800-955-6600        Capital One            11 Feb 2007
801-545-1800        Ebay                16 Aug 2007
844-386-9815        Generic Credit Union        15 Jun 2015
855-822-1243        MACU (Mountain America CU)  26 Oct 2013
866-201-0095        Wells Fargo            28 May 2017
866-255-3409        TD Bank            8 Jun 2007
866-500-8262        Bank of America        13 Aug 2012
866-518-0213        General Card Service Scam    29 Oct 2008
866-750-9107        Phony CC Fraud Detection    18 Oct 2007
877-208-8801        CIBC                3 Jan 2008
877-276-3721        CC “Security”/General CC Scam    21 May 2015
877-253-8964        CC “Security”/General CC Scam  18 Oct 2013
888-241-2440        Phony CC Fraud Detection    17 Dec 2007
888-494-0586                  Sun Trust                                          9 Jan 2011
888-800-5234        Amex                25 Nov 2007
888-842-6328        Navy Federal Credit Union    24 Jul 2010
888-918-7313        Phony CC Fraud Detection    26 Aug 2007
888-895-5629        Paypal                16 Mar 2013
904-954-7500        Citibank            13 Aug 2007
___________________
Now watch.  As soon as I post this entry at least three shillers will come on board telling everyone how "legit" this number is.  They will do this in rapid succession.

Ready?

Set?

Go!

They also just called and she wanted me to verify user names and said if I don’t feel comfortable to go into a branch. I said I will why didn’t I get a letter in the mail regarding this situation ma’am? How do I kno if ur not a scam? And she got hostile and hung up on me!

Clearly a scam.  Read my post.

Spam do not call back.

It's a fake! i looked up the numbers and this one is not there! I gave disputed things before and they have never called me. In my message you couldn't even hear them.