800-642-7676

800 area code: Toll-free
Read comments below about 8006427676. Report unwanted calls to help identify who is using this phone number.
  • 0
    Mardie
    | 1 reply
    scammer says they are Microsoft Tech and you have a virus on your computer - call from different nos. I told the guy I knew they were scammers and he laughed and said "Oh, but I love you!" What a jerk!
    • Caller: scammer 800-642-7676
  • 0
    Maria
    I got a virus with a high sound and was told to contact microsoft immediately or my computer was going to be damaged.  I got scared and called thinking it was microsoft but it was a scammer.  I fell for it at the beginning and then when he asked me for money i knew it was a scam.  unfortunately, i gave him access to my computer so i do not know how much info he got but i had to get a new box from my cable company with a different IP address to prevent these hackers from getting into my computer.  i called microsoft and they guided me with all the software for the virus and instructions on how to prevent this from happening again.  Luckily my daughter also checked the number and it came up as a scamm!!!!!  Microsoft will never ask you for money.  Don't call the number on the screen even if it is beeping, get the the real number for microsoft and they will help you!!!!
    • Caller: Microsoft
  • 0
    Eileen
    number was 859 341 9442

    Called sounded Indian and you could hear lots of people in background (boiler room). Call was from "Kentucky"  Then I went online and saw this Microsoft number 800 642 7676. Woman (Indian) said she would fix my computer if I allowed her access. I knew Microsoft doesn't do this so easily. So I hung up. I looked up 800 642 7676 and it appears to be a scam.
    • Caller: 859 341 9442
  • 0
    nr
    | 1 reply
    Legitimate number for Microsoft Store Answer Desk, but *you would normally be calling this number first*. Apparently, they may call back for a customer satisfaction survey. No computer company will start a call to you.

    If this number called you first, it is very likely spoofed, and actually a scammer trying to trick you into revealing your accounts and passwords ("social engineering").
  • 0
    Ken replies to nr
    I have one for you. I got a call just now and told th I already had someone working on ot and they said "go to hell then" and hung up.
  • +3
    RB replies to Shin
    What the hell are you talking about?  Conspiracy theory much?  Punctuation and proper sentence structure helps a LOT.

    Microsoft isn't part of some sort of huge scam.  They sell software and online services.  Period.  I can't tell if you are from another country or from the US, but if you buy software and computers from name-brand retailers, I can assure you they aren't filled with viruses.  Your post in nonsensical.

    And BTW, the movies you're talking about were made about NORTH KOREA'S LEADER, not South Korea, you dolt!  And who "owns most of the PCs the public buys?"

    God you're either taking too many drugs, or not enough.

    RB
  • 0
    SusieB
    The caller ID says Microsoft. They would not have any reason to  call me, and I feel they some way, they can just use any name to come up! They do not talk!
    • Caller: SAYS MICROSOFT
  • 0
    cthom
    have received this call several times.  never leave a message. said they were from Microsoft and that my computer was sending them error messages.  I knew that micro soft would never call so I didn't respond by pressing 1 like they asked.
  • 0
    Gail S
    Received a call from this number.  Would like to know who is verifying this as from Microsoft.  The actual phone number coming in was not an 800 number and I do not own Microsoft products.
    • Caller: Microsoft - NOT
  • 0
    mopsnetwork
    http://www.microsoftstore.com/store/msusa/en_CA/DisplayHelpContactUsPage/

    The number itself is a legitimate Microsoft number for their store; however, it has been known that scammers use Microsoft's legit numbers in a what I call a "twist trick", that allows these scammers to gain better trust from their victims. If you personally called 800-642-7676, a real Microsoft employee will tell you that scammers have been using their number. It's called spoofing. If you get a popup saying you have a virus, or a phone call that demands access to your computer or credit card info, it is a scam. Hang up immediately.

    Hope this helps.
  • 0
    Gail Hearth
    They left a message saying that I have mixed messages on my computer and to press 1 to talk to a person to solve my problems.
    • Caller: Micro soft
  • 0
    Njeana replies to JC
    This is a scam to gain access to your computer. I received an automated call stating they had detected an error message in my computer. No. I I have not had microsoft computer in ten years. No. 2 impossible to detect error on my apple. No. 3 I blocked 1-800-642-7676 immediately,
  • 0
    Greg
    Phishing attempt. he was quite surprised when I said, "WoW really thats amazing considering I have a Mac." lol. Dude responds, tustve been a wrong #.
  • -1
    Michael
    This is a call from Microsoft.  It is automated by computer and probably designed as a follow-up call from some previous customer service.  I/we do a lot of stuff with Microsoft for work and they tend to call us back after we have called them and finished a tech issue.
    • Caller: scam
    • Call type: Prank
  • 0
    Kim
    This is, most definitely, a scam.  The reason I know this is because they called my 92-year-old neighbor's house, and claimed that they were getting "emergency signals" from her computer.  Well, that would be a neat trick, as my neighbor does not even have cable TV, let alone a computer.  Do not fall for this, it is not real, it IS a scam.  They somehow managed to get Microsoft's number to appear in your caller ID, when in fact, it is NOT Microsoft.
    • Caller: Supposedly Microsoft
  • 0
    Unsolicited Call
    Unsolicited phone call "Mid-Eastern" accent saying that computer microsoft was infected.  Odd I do not own microsoft.  The caller would not explain how the received my number, and become highly irate and hung up.
    • Caller: Thief
  • 0
    Sacramento
    Same situation - Microsoft imposter saying they are getting error messages from my pc. Blocked them
    • Caller: Fake Microsoft
  • 0
    Wester replies to Flip
    | 1 reply
    Just got a call 1:59pm on my landline  from MICROSOFT - 800-642-7676 no message was left. I'm not amused.
  • 0
    bob
    SCAM ALERT BEWARE:  CRIMINALS - Phony Microsoft Tech Support, Criminals looking for gullible victims.  YET ANOTHER INDIA/PAKISTAN CALL CENTER CALL
    • Caller: CRIMINALS
  • 0
    Pam
    Tech support
    This just might be the biggest consumer scam in the U.S. right now. According to Microsoft, in 2015 an estimated 3.3 million people — many of them seniors — were victimized by a tech-support con, at a total cost of $1.5 billion. That's one American duped out of an average $454 nearly every 10 seconds.

    Here's how the scam typically unfolds: You get an unsolicited call from someone claiming to be with Microsoft or Windows tech support, who says viruses have been detected on your computer. In order to protect your data, you are told to immediately call up a certain website and follow its instructions. A dummy screen may appear that shows viruses being detected and eliminated, but in reality malware is being installed that allows the scammer to steal your usernames and passwords, hold your data for ransom or even use the webcam to spy on you.

    Your Plan Hang up the phone. "Neither Microsoft nor our partners make unsolicited phone calls," says Courtney Gregoire, senior attorney at the Microsoft Digital Crimes Unit. Also, don't click any links in unsolicited emails from "Microsoft" or in pop-up ads promising to speed up your computer. "And if you haven't downloaded Windows 10 or the latest version of OS X, do it," says William Woodworth with Best Buy's Geek Squad. "Each update is free and has lots of new security built in." Ditto for any other software programs you're running.
    • Caller: microsoft

Report a phone call from 800-642-7676:

The company that called you.