800-825-4425

lady your crazy they are a collection agency and my FATHER works there so quit being a dead beat and pay your debt!

your stupid they do collect for adt my family and i worked there...they do get info from a outside skip tracing company....dead beat pay your debt!

When someone picked up the phone they said "hello" then asked for "Sterling Dancer", and they were asking if anyone was here by that name and if they had called the wrong number.  I told the ditz that I had called her.  Then I asked to stop calling me & that I would have done so months ago but as I read on these message boards, it doesn't help & they keep calling anyway.  She said "This is a collections agency.  Why would we keep calling a wrong number?!" and hung up on me.  So I called about 30 times and hung up on the recording, hoping to try to flood the call center with dropped calls so as to adversely affect their call statistics.  When I called later to see if I could speak with a human being instead of the monster I spoke with earlier, the lady said my number had been removed already.  Somehow, I just don't believe them.

Contrary to Mr. Riiser's comments above, Hyde & Swigart is a spectacular law firm. However, "Mr. Riiser" is a debt collector who was recently sued by Hyde & Swigart, and he is bitter. Consequently, being that he had his head handed to him the day before he posted this, he is venting his anger.  And, being a debt collector, he is also a liar. Because Hyde & Swigart protect consumers at no cost, it drives debt collectors like "Mr. Riiser" crazy. If you want quality legal help, see Hyde & Swigart. (And one more thing - "Mr. Riiser" doesn't know what he is talking about. A reading of the opinion he cites demonstrates that Hyde & Swigart did not file the lawsuit. Further, the court held Hyde & Swigart did nothing wrong. Finally, the client is bankrupt - he has paid nothing.) "Mr. Riiser," you are a bitter, bitter, bitter, debt collector.  Get a real job.

My husband's parents keep getting calls from this number over the past year. Today my mother-in-law finally got man (Bill Johnson) to tell her what the collection was suppose to be for (of course illegal since she not my husband) it was for a Huntington Bank line of credit that he supposedly opened in 1980 (that would make him 3). They told her if the money was not paid by 4pm today both my husband and father-in-law would have legal action taken. My husband called they would not connect him to the person his mom spoke to. The girl(dont know her name) then told him it was a checking account over drawn amount needed $1100 but if he paid today it was only $700. Husband told her he was told that it was a line of credit. She said she was not able to tell what type of account it was since she did not have clearance to see it and Bill was a manager. Husband told her never had account she got rude, he called huntington they had him in the system as having an account that was acquired in a bank merger that had been closed, but that was it. The bank rep said that Apelles should have all info and be able to provide it. (Since this took place when he was 3, we are worried about identity theft). Called Appelles back husband told them he wanted a statement sent that showed the details of the account because we think it's ID theft. The man (lamont) told him he needed to pay the account immediately regardless he owed $1100 but if he paid today it would only be $700. My husband said he wanted to see details on the account, including copies of his signature page (again,since we think it's id theft wanting to protect ourselves). Lamont kept repeating he needed to pay immediately, my husband said he would not pay anything until he was able to see details in writing to try and sort through this with our family attorney. Lamont hung up...

So is it ID theft and a legit but rude collection agency or is it a "boiler room" (I know wrong industry, but don't know collection lingo)collection agency giving enough info hoping you'll just get too scared to question and pay up without looking into details?

The toll fee telephone number 800-825-4425 is scam and harrashment operation, do not answer their call

The Better Business Bureau doesn't even list them. That's probably foreboding enough.

This is their "culture" according to their website:
At Apelles, our organizational philosophy is based on the tenets of the Associate - Service - Profit Chain. Everything we do is driven by the associates that work here and the Culture they have created. This Culture of Success is what attracts talented associates to Apelles where they stay and grow professionally while strengthening our business.

From the comments here, it doesn't seem to fit well with how they handle "clients" or "customers". Shady.

lady just called me from this number and said i owed for an alarm bill. it may be true. i told her i never received anything in the mail and if she could send me something for my records. she said they already did and couldnt send another becuase then my payment would not be there in time. i asked her to email something...she couldnt. she was very persistent and argumentive. i asked what would happent if i didnt pay it - she said it would go into further collections - and i said perfect, then maybe the next company will mail me something. I came online to check the validity of the company and found this...hmmm!!!

they keep calling me and i think its from the previous owner of my number but they keep calling when im n school and if they call tomorrow im ripping them to shreds

Hey bimbo, how about you actually read what someone said before you start trying to attack them like an idiot. They said the company wasnt looking for them but their brother. Why dont you go do your homework and whine to daddy instead of making a fool of yourself online?

Tell your dad to get an hunest and real job and quite being burden on public

Apelles collection agency.  Not BBB accredited.  File a complaint with BBB to drop their BBB rating.  Only 71 complaints files within the last 36 months.  Go to BBB.org

I do owe a debt to this company (for extortionist bank fees from US Bank) and I made a payment to them as agreed.  Three weeks later I received a call at work...I told them not to call my work, that I was dealing with it.  They demanded the entire sum be paid by the end of the month, I said that is impossible.  I will pay what I can.  I suggested $50 a month, they said that wasn't enough and I should hire a lawyer.  They have called my work every day since.  I feel like since I made a payment they think I'm made of money.  I barely make it paycheck to paycheck and pay my bills before buying groceries....so I wouldn't consider myself a deadbeat.  Isn't it in violation of some law to keep harassing a person at work ... especially when you've shown cooperation and a willingness to pay your debt?

Name that appears on caller ID is The Palace. Upon talking to the caller he asked for a person with three different names, which make me think they had no idea of who they were looking for. The caller gave his name as Gary and stated that he was calling from Apelles.

I received call after call when I made one payment (I do owe a debt).  I agreed to pay the following month, but they kept calling 2 weeks after my initial payment.  I accidentally got one of the reps on the line at work.  I demanded they cease calling me at work (but they continued to call because "oh my notes don't say anything like that") One guy was incredibly rude.  I asked if the call was being recorded and he said it was, but there was no disclaimer.  He told me they were turning the matter over to their attorneys and I should hire a lawyer.  If I could afford a lawyer I would have enough money to pay the debt before it went to collections!  But that's another story.  A few days later I accidentally got another one on the phone at work.  I am always calm and civil, but direct and firm.  This lady was genuinely pleasant and after listening to me complain that I'm not to receive these calls at work she offered me a substantial settlement discount which I have happily paid off.  By the way....the debt was for bank fees from US Bank...that's an even more horrific story!!!

Soooo tired of this...and I am not even in debt!!

My answering machine has been pagued by "This is a important business call from Apelles...." . This company has called for weeks without disclosing what or who they are calling for.It is never a "live" operater,just a recording of a woman's voice. My CID always registers it as an 800 service. The number they have been using is 1-877-825-4490.

Received many calls on mobile phone from (800) 825-4425
Apelles, LLC
195 W Schrock Rd
Westerville, OH 43081

Additional Contact Information
Additional Addresses
PO Box 1197
Westerville, OH  43086-1197

Additional Phone Numbers
Tel: (800) 825-4425


Name:      Apelles, LLC
Phone:     (614) 899-7322
Fax:     (614) 899-2733
Address:     195 W Schrock Rd
   Westerville, OH 43081-2890
Website:     www.apellesnow.com
Original Business Start Date:     July 2003
Principal:     Mr. Michael Fitzmartin, President
Customer Contact:     Mr. Michael Fitzmartin, President - (614) 899-7322 or mfitzmartin@apellesnow.com
Email Address:     mfitzmartin@apellesnow.com
Entity:     Limited Liability Corporation
Incorporated:     July 2003, OH
TOB Classification:     Collection Agencies
BBB Accreditation:     This organization is a BBB Accredited business.
Caller: Apelles

Apelles keeps calling and calling they are harassing me, for information about people yep people different people who I do not know and asking ME to call them back ! HEllo  do not make me a part of your debt collection  I do not work for you.  The hang up an make no attempt to stop the calls. The best thing I can think to do is give them phone numbers for my legistrators so they can see what it is like and get rid of their ridiculous business practices.  Maybe also get phone numbers for business in their town of Westerville OH 43081  and call Apelles with the name of the debtor they called you about an give them a number of one of their local businesses to harass...as the debtors new number...

this is the company: Mike Fitzmartin – President

Mike Fitzmartin brings over 15 years of leadership experience in multi-site customer contact centers within the bankcard, telecommunications, retail credit, and satellite industries. Mike joins Apelles from a top five provider of outsourced customer contact solutions, where he served as Senior Vice President of Outsourcing Operations. Leading large multi-site teams supporting every touch point in the customer lifecycle, from acquisition and fraud prevention, through customer care and retention, on to first and third party collections, Mike’s experience brings a full complement of skills to Apelles. His background with diverse organizations from start-ups to Fortune 100 companies have allowed him to lead teams of up to 1,800 associates across multiple contact centers supporting over 4 million customers at a time. Mike has been responsible for benchmark performance in the areas of employee retention, customer loyalty and profitability giving him a broad understanding of best practices and how to implement them. Besides living and breathing the customer contact center life, Mike enjoys boating and spending time with his wife and 4 children.
 
   
Patrick Bennett – Chief Financial Officer

Patrick Bennett, CPA, brings over 17 years of accounting and management experience to Apelles, most recently as director of finance for a leading logistics organization. With over 6 years of experience working with a Big Five accounting firm and 11 years as a controller for a $3 billion revenue wireless communications company, Patrick’s background covers a broad spectrum. His responsibilities have included accounting, financial reporting, budgeting, along with financial planning and analysis. Patrick has extensive experience with relational databases and maintains a strong track record of using technology to drive higher performance. His experiences have involved numerous acquisitions, mergers and business consolidations, giving him excellent change management leadership skills and an understanding of how this affects all of his customers and suppliers. When Patrick isn’t crunching numbers, he can be found on the golf course, or spending time with his wife and 4 children.
 
   
Carl Bloecher – Vice President of Operations  

Carl Bloecher has over 22 years of customer contact center experience with a strong focus on first and third party collection operations leadership. Most recently, Carl served as associate director of financial services for Verizon Wireless. In this role he directed a team of over 150 associates to benchmark performance in the areas of bad debt control, customer loyalty, and employee retention. Carl began his career in Collection Operations with one of the nations largest 3rd party collections organizations, and on the first party side with Limited Credit Services (Alliance Data Systems). He then joined a startup third party contact center called Continental Claims, Inc. (CCI) as Director of Marketing and Sales Operations. Carl’s responsibilities included creating Marketing and Sales Strategies, as well as Sales Strategy execution. During his tenure with CCI, Carl negotiated collection contracts in bank card services, utilities, medical industry, cellular communications, and early outsourcing collection of pre-write-off accounts. When Carl isn’t driving performance for his clients, he can be found enjoying the outdoors with his wife and their twin boys.  
   
John Sacco – Vice President of Systems and Strategy

John has been involved with call center technology for over 7 years now. He brings over 9 years of collection and call center experience to Apelles. John’s experience includes planning, designing and implementing several different technologies, including automated dialers, automatic call delivery (ACD) systems, and collection and billing systems, across multiple centers. His expertise in this area has helped to merge and consolidate many different platforms by taking several centers to directional platforms and achieving goals set to improve efficiency. Prior to Apelles John served as the Associate Director of Operations for the Midwest Region of Verizon Wireless and the Director of Dialer Operations and Collection Strategies for Intellirisk Management Corporation. When John isn’t reworking technology, he can be found hiking, playing golf, coaching little league baseball or just hanging out with his dog, Molson, watching sports and making homebrew.  





 














   
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