8663679516

Also, I see some of you pasted other charges from other online companies and blaming them on NCsoft.. This is a sure sign that someone stole your credit card information. Wherever  you use your credit card, your card information is stored in the retailer's database. If that database is not secure, then a hacker can get your credit card information.

Don't be naive people. Do some research. Go to their actual website instead of gossip sites like this.

Yeah its too late to go through the company now because I already called the bank and filed a fraud complaint so I cant do both. I just better get my money back.

I too had an unwelcomed surprise on my statement from ncsoft.com for 49.99.  I called them promptly (it does take several attempts to get through, but once you do at least the periodic messages tell you what number you are in the queue)and spoke with Allison who marked the transaction as fraudulent and told me that the pending charge should drop off in the next two to three days.  This was followed up by an e-mail detailing the conversation.  Incidently, after looking at some of these posts, I notice that many of these charges seem to happen after an iphone or other wireless related purchase.  Hmmmmmm.  I'll keep you posted.

This is so sad - they got me for $54.36 and I felt dam helpless to do anything about it.   This needs to be sent to the FBI for action.

Haven't used my PayPal in quite awhile and had a zero balance.

Dec 27, 2009 4:19 AM received email from jffahn@gmail.com:
Jeffrey Ahn just sent you money with PayPal.
Amount: $55.00 USD
Jeffrey Ahn is a Verified buyer.

3 minutes later received email from service@paypal.com:
You sent a payment of $49.99 USD to NC Interactive, Inc. (support@plaync.com)
It may take a few moments for this transaction to appear in your account.

1 minute later received another email from service@paypal.com:
As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account.
We have reason to believe that your account was accessed by a third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive PayPal account features.
To review your account and some or all of the information that PayPal used to make its decision to limit your account access, please visit the Resolution Center.

Logged in to PayPal and was asked to resolve my negative balance of -$49.99
Recent transactions:
 Dec 27, 2009   Payment To NC Interactive, Inc. Completed -$49.99
 Dec 27, 2009   Gift From Jeffrey Ahn           Held       $55.00
 Dec 27, 2009   Temporary Hold To Unauthorized  Placed    -$55.00

The email was in regards to the fake $55 payment. I had to file another dispute for the $49.99 payment.

The exact same this happened to me this early AM as Peter above, just different emails and slightly different numbers.  I got word this afternoon that paypal agreed with my dispute and refunded the money.  I changed my PW but I'm wondering if I should cancel my paypal account.

I recieved my visa statement from my bank and realized that I was eligily chaged by NCSOF>COM company for the amount of $49.99, for something I never ngive approved on. I wilol file police report on this company for messing wwith my visa charge card.Ineed to have my money returned pr else legal matters will be done on my behalf.

The exact same thing happened to me as Peter and Kelp above... only with a different email address, and the transaction order was reversed. The "gift" was placed before the charge, and I actually started with a zero balance but after the "gift" and the charge I'm actually positive $5.01! Paypal did freeze my account however, so now I have to hash this out with them, and I'm trying desperately to find the trojan that has to be on my system for the thieves to retrieve this information of mine.

In response to Flip, although NCSoft.com may also be a victim of credit card fraudsters using their service to test cards or simply buy gaming time temporarily & illegally, it points to poor CC verification controls by NCSoft.com.  Of course the Apple MobileMe service also got some charges thru, but obviously for a much lower amount which probably didn't require as stringent CC authorization as the NCSoft.com charge.

NCSoft.com does have a FAQ re:fraudulent charges here:
http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php ... hp?p_faqid=4896

I'll paste the info below for folks who don't follow random Internet links.
=====
FAQ: Credit Card Used Fraudulently
Question: My card is being used fraudulently.
Answer:
If your credit card was used to make a payment to our company without your consent, we will gladly work with you to resolve the situation and refund your money. Please contact support immediately using the Ask a Question tab and enter the green information below into the Subject and Question fields. Be sure to replace the red text with your card information.

Subject:
My card was used to make a fraudulent payment(s) to your company.

Question:
Here is my credit card information:
First and last name of cardholder: ENTER FIRST AND LAST NAME HERE
Billing address: ENTER BILLING ADDRESS HERE
Last 4 digits of the credit card number: ENTER LAST 4 DIGITS OF CARD HERE
Date(s) of fraudulent charge(s):ENTER DATES OF FRAUDULENT CHARGES HERE

Our support team will permanently ban the fraudulently used card from being used in our system. This means that it can never be used to pay for our services again.

NOTE: Please do not include your full credit card number, expiration date, or CVV code in your support request.

NOTE: Reporting credit card fraud can result in account closure for the account(s) involved. This action is not reversible. If it is possible that you might have agreed to let someone use your card for our service, please click the link below.
=====

In the end, besides my CC canceling the charges and issuing me a new card, I did contact NCSoft.com support to try and get some answers.  I believe most indications where that someone had my partial CC info, but not necessarily my name or address.  If NCSoft is able to verify that partial CC info, they go ahead and allow someone to use the online account until we call in or the CC company later performs a chargeback.  It sounds like NCSoft also have a Fraud dept looking into some of these, but it would seem like they should focus on implementing tighter verification controls since if most of the people posting here hadn't noticed or been notified by their CC Fraud Dept, I wonder how many $49.99 charges NCSoft's Fraud Dept would have not caught?

Found an unauthorized charge of $49.99 from my paypal account this morning from a company called NC Interactive.  Immediately searched the web and found this site.  Sounds like this company is a fraud.

Today I checked my account and had a charge from the same site. I freaked out before my boyfriend told me he forgot to take my card information off from his subscription to Aion, a game similar to World of Warcraft.

I had a charge of $16.38 on my credit card from the NCsoft.com {dining and entertainment} I did not make this charge and I don't know what it is. I do not have an ipod and have not ordered anything.

I have a $75.99 charge on my H&R debit card for my tax refund money, did not authorize it, I am filing a police report this morning.

I bought a game called Aion from NCsoft in oct 2009. When i just looked trough my paypal usage the last year i did notice that the have withdraw 49,99 euro on the 10th of october and then the same amount 4 days later.

Hey, that company steal money from people.

I have sent a mail to Paypal and NCsoft about this issue.


😠

i just got two charges from them

I too had Three charges for $14.99 each on my card- I called the number on NCSOFT website, pressed  '1' and spoke to a nice man who told me the charges were caught in their fraud department ( i had to give him my credit card number of course) and he assured me my card is blocked from being used there again. I also closed my credit card account- so this company does seem good at catching fraud!

NCSOFT is an MMORPG
ie it is a role playing game your kid probably subscribed to and it has a monthly charge
look at this website and talk to your family
http://us.ncsoft.com/en/

I have 4 charges on my bank statements from this number and company that I did not authorize! I called the number 866-367-9516 and was on hold for 45 minutes!!! When it was my turn in line I got a message saying they were having complications with their phones and to call back at a later time! That really made me angry then. I lost a couple of hundred dollars! Hope my bank credits my account.

i buy swat4 1.0 and you send me swat4 1.1 are no why i need my real game now or call the police for fraude

How is this company still in business?

I had five charges for $59.99 and five charges for $79.99 over the weekend (totals $699.90). I called my bank this morning, and they said to come in and file papers for unauthorized charges. They then will take it up with Visa, and the money will be put back into my account within a few days. And Visa will then follow up.

Incidentally, I also have never done business with this company before.

I would recommend to everyone to first call their bank and tell them there's a problem, so they can address it with the debit/credit card company. Then go to local law enforcement.