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What exactly does this protection plan cover and how do I use it?

I got my phone through Wirefly and also got this insurance.  Can I assume or do you know if the charges will end when the two year contact is up? I'm a little worried with all these posts I am reading.

If you are recieving this on your bank statement more than likely you have signed up for cell phone coverage through a contract.

Is Device Protection Service available in ALL states?

The Device Protection Service is provided by the Mobile Device Protection Association , LLC (MDPA), PO Box 880428, Boca Raton, FL 33488 (800-654-5590). The MDPA has more than 23 years’ experience as a leader of wireless device protection services. Your Device Protection Service will appear as CELL STORES on your credit card statement as a recurring charge (monthly plans) or one-time charge (annual plans

Can I cancel my Wireless Device Protection Service membership, and can I get my money back?

Yes, you may cancel your Wireless Device Protection Service at any time as long as you have not placed a Request for Service (RFS).

No refunds will be issued for a cancelled membership which is billed monthly. To cancel a monthly subscription, contact us at 888-843-2485.

To cancel an annual subscription, you must request the cancellation in writing to Mobile Device Protection Association, LLC, PO Box 880428, Boca Raton, FL 33488, Attn: Membership Processing, or email the request to customer.support@mobiledeviceprotection.com. MDPA will refund a pro-rata amount of your unused coverage period (annual protection plans only).

Cell Stores in VA were also charging my credit card, $6.99/month every month, but it was actually legit. I forgot about it when I purchased a smartphone through Amazon but if you pull up your original order email from Amazon mine was listed on there as- Total Equipment Coverage for Feature and Advanced Devices $6.99. Hope this helps someone else.

I ordered two phones from this company and received a confirmation to be charged $52.48. I was charged $162.73. After dealing wth 4 people from this company, they kept telling me I altered my order, to make the phones cost me more money, and there is nothing they can do. Although I only recevied a confirmation email for the $52.48. I'm fighting them!

I bought an AT&T phone from the Wirefly website in September 2010 and added an insurance plan for $4.99 a month.  They have never charged me anything other than this.  I agree that people may be victims of other people stealing their credit card and bank info and using it to buy cell phones etc...

You robbed me and GOD doesnt like ugly so i'm leaving it in his hands.   AMEN.....

I just realized I had been getting this charge ($7.49) for a year but for me it was a wonderful thing. My phone, I purchased through Wirefly.com, is not working correctly and now will be replaced. This saves me over $400, so thanks to everyone that posted here...I would never have noticed the charge or realized I had a protection plan. My advice to everyone is think back...what have you purchased and where...there could be a very good reason for your charges.

They took $400. Now im negative. There should be a class action lawsuit for this against wirefly!

so i just saw 3 charges of 6.99 6.99 and 4.99 on my bank account. called the 1 800 # above in 1st comment and its for protection saya i signed up for it whih i did not. any who...they cancelled it and now im out of theis $ they wont give me a refund?? BS

This company was suppose to be giving me insurance on my 2 cell phones, they are charging my bank account $4.99 and $9.99 per month since 08/2013. Now I called them to make a claim and the number is disconnected!!!!
SCAM!!!!
MOBILE DEVICE PROTECTION ASSOCIATION/ My bank account statement shows the name "CELLSTORES"
1-888-843-2485

I got my phone from Verizon and thought that the plan was through them. To my surprise, I can't even reach this company to "file" a claim on my phone even though I have been charged for it for a year. I did not buy it anywhere else.

they sold my wife a piece of crap cell phone

Be careful..........These people will get access to your bank account number. Will start with a small amount...$38.46 and if you don't catch it they will clean out your account. Check your bank statements.....

I just received a phone call from them..... I have never done business with Wirefly or anything.  All my business is done AT the Sprint store....  Guess I watch my account now

This is a company that used to sell cell phones for whatever cell provider you have. I found out about them through my timeshare as a promotion so I trusted them (I have been an owner with my timeshare for almost 20 years and happy). They were very reasonably priced phones (I bought 3 of them) and we are still using them almost 2 years later. The problem is that they talked me into a protection plan and they were charging me monthly $4.99 each for the 2 basic phones and $9.99 for my smart phone. I wouldn't have minded paying this, but I got notification from some other company that that company was no longer in business. So after paying out all that money every month and then continuing to be charged from my bank account even after they went out of business, now I don't have any insurance protection on my phones and I am out quite a bit of money. I had to close my bank account and have them send me a different number otherwise they would have been able to continue to charge my account. I filed a complaint and dispute with my bank and they refused to do anything about it because the company was out of business.

I WOULD LOVE TO KNOW IF THEY REPLACED YOUR PHONE WITH A NEW ONE AND HOW TO GET IN TOUCH WITH THEM BECAUSE I PAID FOR THE INSURANCE AND THEY WENT OUT OF BUSINESS A FEW MONTHS LATER..... This is a company that used to sell cell phones for whatever cell provider you have. I found out about them through my timeshare as a promotion so I trusted them (I have been an owner with my timeshare for almost 20 years and happy). They were very reasonably priced phones (I bought 3 of them) and we are still using them almost 2 years later. The problem is that they talked me into a protection plan and they were charging me monthly $4.99 each for the 2 basic phones and $9.99 for my smart phone. I wouldn't have minded paying this, but I got notification from some other company that that company was no longer in business. So after paying out all that money every month and then continuing to be charged from my bank account even after they went out of business, now I don't have any insurance protection on my phones and I am out quite a bit of money. I had to close my bank account and have them send me a different number otherwise they would have been able to continue to charge my account. I filed a complaint and dispute with my bank and they refused to do anything about it because the company was out of business.

SO HOW IS YOUR "PROTECTION PLAN" WORKING OUT FOR YOU? This is a company (known by many different names including simplexity...)that used to sell cell phones for whatever cell provider you have. I found out about them through my timeshare as a promotion so I trusted them (I have been an owner with my timeshare for almost 20 years and happy). They were very reasonably priced phones (I bought 3 of them) and we are still using them almost 2 years later. The problem is that they talked me into a protection plan and they were charging me monthly $4.99 each for the 2 basic phones and $9.99 for my smart phone. I wouldn't have minded paying this, but I got notification from some other company that that company was no longer in business. So after paying out all that money every month and then continuing to be charged from my bank account even after they went out of business, now I don't have any insurance protection on my phones and I am out quite a bit of money. I had to close my bank account and have them send me a different number otherwise they would have been able to continue to charge my account. I filed a complaint and dispute with my bank and they refused to do anything about it because the company was out of business.