877-261-9195

Each time we get a fax from them we should fax back to the 855-576-0399 number (if its toll free) and jam the lines.
Some one out there let us know if this plan will work.

I am truly interested in everyone's comments. I agree with the law enforcement officer's comment. Is there one single person who has complained herein that did not authorize a transaction and receive a product?? Not one person stated they tried to receive a vacation and did not get one. I hear complaints but??? I say this because I have booked a number of groups through this agency and have had NO problems. And I followed the exact process everyone seems to be complaining about. Sounds to me like sour grapes because either you did not listen to the company reps, did not read what you were sent or did not read what you signed before you did it! Sorry, I just get sick of people who complain about things that were totally within their control!  I know they spelled it out to me in a voice recorded verification, sent me an email that stated what I bought and required for me to sign an agreement and send it in! And here, you guys state you did all of this but it was THEIR fault!!?? Man, the ignorance of the public never ceases to amaze me!! Yeah, shame on THEM!!

Let me go back to my original complaint.

As you know, the TCPA has rules about junk faxes.  I have not done business with this company and had no business relationship with me.  

The sent me a fax, I called to get more information and got the sarcastic person who said the only way to stop junk faxes was to disconnect the fax machine.  This person also warned me about the "real owners of the company" and said they would come after me if I complained.  I understand that is all merely bluff on their part, but still constitutes a valid threat under the law.  Unfortunately, FL is a two party state so I can not use my recording of the conversation.    Forger the sarcasm and threat, they violated the TCPA. That is not arguable.  

You talk about them being legitimate.  Most legitimate companies comply with the requirements of the TCPA.   When called due to using a marketing firm that did not do due dilligence, and I have had that happen, they will appogize profusely and make sure my fax number is removed.

Also understand that you may be referring to a different travel company.  Their name is close to, but not exactly the same as, another travel company.

It would be interesting if the person who complained that they paid for and did not receive a vocuher would trace down the organization's address by using the routing infromation when the check was cashed.  Bank accounts for business require a service address.

withdraw your money out of your account asap and then close it. Hopefully your check hasnt cleared yet, they just scammed me but luckily i caught it on time

Absolutley a scam

My fiancee and I have been scammed out of 500. Almost a year ago. I just spoke today with someone from Celebrity about getting my money back and she said they have no record of me even purchasing even after we overnighted money orders to activate and everything. I am assuming by these posts that we will never see this money again.

We overnighted money orders for activation fees, followed everything our representatives LISA ex.601 and KENNEDY ex.372 told us to do.We infact had a horrible (recorded) phone conversation with Kennedy who not only spoke down to me, cursed at me, belittled my job, but actually made me cry and told me I wasn't a priority with the company. The phone was on speaker and my Fiancee heard everything got on the phone with him and Kennedy proceeded to talk to my fiancee the same way. He called him a girl, said he didn't wear the pants in the relationship, and went on and on. We were given the run around all during June and July.After the WORST customer service experience in our lives we called back immediately and  were told by the "PRESIDENT" MIKE & his assistant TISH that our trip would be taken care of and that our plane tickets would be overnighted and our itinerary would be emailed and they were sorry because one of their employees dropped the ball. That NEVER happened.Then we were then told that we would receive a refund by Dec. 2011 and that never happened.

But now we are getting "help" from celebrity or eagleschoice.net....
Help what do we do.

You sir are an ass. So yes blame all of us for trusting a "company" that we all thought was legit and blame us for spending our hard earned money. You'll get no where in life and I am positive that you have not successfully gone on any trip. I am sure you are working for them as well.

That God I checked here before I purchased my ticket tonight. I have been looking for tickets to Africa and they have been running 1900 but then I checked ASAP and they were 1200 I was like this sounds too good to be true and on their website they had misspelled words and incorrect grammar and I thought hmmm.... this is probably not ligit. So thanks guys I didn't risk losing my money

AltCharge debited my account in the amount of $84.80 on 9/4/12, on behalf of a merchant that neither delivered the product nor responded to phone or email contact attempts by myself or AltCharge.

Approximately three weeks ago, AltCharge advised me by phone that they would process a refund to me, and to call back in a week to check on the status. Since that time, I have called more than 40 times, but have been unable to get through to a CSR.

After varying times on hold, I eventually get to "First in Line," and then hear a recording that the person at that the "person at extension 1101 is unavailable." Personally, I think they're just blackholing my phone number when I call, and that they have no intention of processing the refund.

AltCharge is the processor of last resort for scumbag merchants that no reputable processor will deal with. If the merchant doesn't deliver, AltCharge will do NOTHING to help you get your money back.

Do yourself a favor: If a merchant wants you to pay them through AltCharge, RUN as fast as you can.

I need the physical address for the # 1 877 803 7307, as I was threatened with physical violence, and would like to report this person.