888-901-0293

I received numerous calls, 3 today, I can't seem to stop these calls.

I have reported this number once before and they stopped calling for a while.  They have started again and as before are asking for a Sandra Grey.  I have had this number for four years.  The number is listed as belonging to Charter.  I do not have Charter and do not wish to get involved with anything Charter does.  I will give them one more chance to stop calling.  If they do not, I WILL REPORT THEM TO THE BETTER BUSINESS BUREAU!!!!!!!

I received a bill. I didn't get paid until today. I called them on the 14 of March, 2014 and told them to note my account. The lady said she would. That is when the calls began....Once a day for the past week. The robo-woman voice just says to call back that  this is a courtesy call. I have paid my bill but this month I got behind. I am just tired of receiving calls daily when i called them before to let them know the situation.

I would cancel my service, however, this is the only company that provides reliable service in my area.

They call me too 1 day after they send me the bill. They insist I pay a month in advance. I ask, "Why should I pay for something I have not received?" and... "What if I paid for next month and decide I want to cancel?"

To answer the first question, it is the way their payment system is set up.
To answer the 2nd question, if I cancel and I have money coming to me, they will send me a check.

Neither one of those answers make sense to me. So, because I refuse to pay a month in advance, they charge me a $7.98 late fee. Tjhey charge me a late fee for a service I have not yet received.

These people keep calling my house 8 to 10 times a day. I never answer unknown numbers because it is usually some time of infomercial anyway ...it wasn't until I googled the number and wound up here that I realized I wasn't the only one they are harassing.The had better hope theirs no one on the other end next time  they call. I work 3rd shift and they keep waking me up. that's a good way to get cursed out!! The sad part about it is .I don't even use charter services! I use direct t,.v

OK its charter, now as I read through this I have to make it clear, it's a hassle to go through the process of suing ect. If you do not have service with charter and they call explain that you just received this number recently and or you are not the customer they are searching for. Its very simple they are collections and they can only collect from someone they owe. If they refuse demand to speak to a supervisor because they are wrong and they can no longer proceed business. I worked collections and the laws are simple do not call means do not call with one exception of current and past customers because of collections. If they are trying to sell you something regardless of your relationship with the company do not call is required. However realize that any company who knows what they are doing will take them up to 30 days to remove you as they probably call 100,000 numbers if not more. its not as simple as removing a number, they have to rewrite the whole list and reprogram it.

I forgot to add you can call charter and they should like most companies have a do not solicit list within their customers which means if you call and ask they have to stop calling for added services, mailing, emailing ect. I don't know for sure if charter has one but most companies do. Honestly if you owe a bill pay it. If you refuse to pay a month ahead realize almost everything is paid in advance Ie: cell phone, rent, utilities are usually guestimated a month ahead, honestly other then a loan most normal things we use are paid a month ahead. I have never had a huge problem with charter. Its all about knowing what to say and how to say it. As a customer service rep I know I'm more inclined to give what I can to someone understanding and kind versus someone rude and demanding. this does not always work with every rep.

HONESTLY Ben! Wouldn't have a problem paying Charter in advance for an Over-Priced Bundle w/Cable, High Speed internet, and Land Line (ironically I'm paying THEM to call ME 10 times/day on that very same phone) I wouldn't mind at all if Charter didn't provide the absolute WORST service we've ever had the pleasure of paying for in advance! On a nightly basis, we lose signal in the middle of a movie or favorite show.

Keep getting calls from this number although it is not my service and I don't use this phone much or give out the number.  Not sure if it's a robo-call, but it's not appreciated!

Actually, that's only true up to the capabilities of the physical media (wires, etc.) between them and you. If your wires and cables can only handle 30MB that's the most you'll ever get, no matter how much they send you. No matter which software settings you change, you can't change the physical properties of the wires.

This is not Charter, they are scamming the use of their name and old recordings.  They ask you for your info which Charter does not.  They are seeking account info and Credit Card payments.

Verizon dos the same thing. I just called my bank &  put a stop payment on ANYTHING  Verizon, since I switched to T-Mobile (paying is such sweet sorrow). They launched an investigation into payments I missed on my account.
Ideal finished.
But remember to call again in 6 months as they can re-post their bogus charges.

Mikkele

We received 4 robocalls today from this number and we do have Charter.  The  bill is not due for 5 days and it is current.  Their internet service sucks and if I had a choice, I would dump them in a millisecond.  Unfortunately they are the only cable/internet service provider in our area.  Weirdly, I haven't had any problems with their customer service.  But there is no need to call 4 times a day even if my bill was late!  I blocked them...when they call my phone it doesn't even ring, it just disconnects them haha

Have past due w/payment arrangements but they call several time per day anyhow. Told the live person and they told me that Charter will continue this method until the past payment is made regardless. Polite but a too bad attitude.

I received a message to call this number concerning my charter account.  When I called it they claimed to be charter and stated that nothing was wrong with my account.  

I am tired of getting repeated calls and hang ups... if you want to call and speak to me that is fine but all the calls and hang ups are unacceptable. Please stop these calls!!

not true, first party businesses dont have to follow FDCPA

They are Charter and they certainly wouldn't be calling you if you paid your bills on time. That's why you are put on their dialer because you are the one Scamming the company by not adhering to the guidlines set for you to make payments In a timely manner. Its ridiculous that you KNOW you are behind on your payments yet when someone calls you informing you of that all of sudden its a scam.I've worked for company's like this and even after they ask a million billing questions and say they Will pay online no payment is ever made.

They Work through a computer dialer so it takes a while to update.They are just Calling you because you paid your Bill beyond the due date.Of course Charter customer service would not call you all those times thats why they designate a seperate department to collect their money because of how many people are trying to get free services.

They Will still attempt to collect on the debt seeing as you telling them when you Will pay does not equate to a payment. I would just ignore the calls until I actually paid.Verizon called me all the time after I made arrangements and I just didn't answer because I knew I owed them money . Who would keep answering for a 888 Number anyways?