• +4
    mygrain
    | 10 replies
    Is this for real? has anyone heard of these guys? sounded sketchy.
  • -5
    cindy
    never heard of them but if you are unsure don't fall for them! Don't do business with Merchant Warehouse either! They charge a dumb $49 deposit and I heard they were a scam! I just got credit services from American Bancorp and they are legit even BBB Accredited. No upfront charge. Great service! Look them up on a search engine. Sorry don't have their website in front of me. I hope this helps. Have a great day!
  • +5
    Good Intuition replies to mygrain
    | 4 replies
    Sekure Card Services IS a SCAM company out of Montreal. They work for North American Bancard and I found this out the hard way. They promissed me the world and actualy raised my rates after 1 month (when they promissed me 3 years with the same rates). When I called to cancel, I was told the early termination fee is $975 ($25 for each remaining month in the 36 month contract). I was never made aware of any cancelatioon fee at all but they say it's in the fine print WHICH I NEVER GOT FROM THEM. I was told they can not do anything and to call North American Bancard.
    I called North American Bancard and they told me to call Sekure Card Services...This has been going on for over 3 weeks now and I'm paying out of my [***] for my credit card processing.
  • +4
    Elfie replies to Good Intuition
    | 2 replies
    Thank you for the "heads up."  I got the revised the revised Terms and Conditions of Merchant Service Agreement dated 01/10 (after multiple requests from "Nancy Rice" and was about to sign with them, but decided to check their BBB rating.  I found North American Bancard, but not Global Direct or Sekure Card Services.  so i got suspicious and ran across your blog.  Thanks for the enlightenment.

    You need to pursue recourse with North American Bancard.  Sekure stated they were a broker, so if North American Bancard does business with Sekure; Sekure is a vendor of NAB.  Banking regulations supervise banks in this regard.  on the Merchant Application, mine anyway, there was a box whereby the Merchant Application needed to be approved by North American Bancard, HSBC Bank, and Global Direct.  Your fee schedule was part of the Application which the above 3 signed off on.  Therefore NAB cannot just blow you off.  Good luck!
  • +2
    John Rio
    Whew! I've been suspicious now I'm really suspicious. Should I stay away as I'm now thinking?
  • +5
    lone stranger
    Personally, any time I see "HSBC" I translate it to "run away, run away!"
  • +5
    Good Intuition replies to Elfie
    | 1 reply
    Now it makes sense. There are 4 companies taking profits from our processing fees. Sekure Card Service, North American Bancard, Global, HSBC and that's not considering the payouts to the telemarketers. No wonder Sekure Card Services and North American Bancard had to higher their rates a month after I signed. DO NOT DO BUSINESS WITH SEKURE CARD SERVICES OR NORTH AMERICAN BANCARD.
  • +4
    HC replies to mygrain
    After several years in business you just know when something isn't right. I wouldn't trust them. I did a little research and decided I wasn't interested in their company and when Marie called again I was very polite and let her know that we were not interested and that she didn't need to call any more. She hung up on me.
  • +6
    Snoopy
    If you don't trust your intuition, always practice due diligence.  It's so hard to trust anyone nowadays. I'm so glad I searched and found this forum.  Saves us the headache and money.
  • +6
    Steve
    | 26 replies
    Just got a call from these guys.  I could tell a few things from the call within the first 30 seconds:

    1.  It was being done from a call center.  Red flag right there.

    2.  It was from Canada (or at least the guy calling is Canadian). My company is based in the US.  Any time there is a proposal for a cross border banking relationship that's a red flag.

    3.  He started off by saying the company he represents acts as a broker.  BIG red flag.  Brokers almost never wind up saving you money since (as someone above pointed out) this puts another set of fingers into the pie.

    4.  A way to save us big money.  Any offer by an unknown third party to save big money, without knowing a thing about your volume of business, scores another red card.

    5.  He wanted me to give him information so he can give me a proposal.  Another red flag.  A legitimate company can offer up tangible information without a formal proposal process.  Which ties into...

    6.  "If you send it to us today we can have a proposal to you by tomorrow morning".  Red flag.  For efficiency?  No, because if they can do it that quickly I shouldn't be getting a call from a call center guy, I should be getting a call from someone who is actually qualified to discuss my account.

    7.  No obligation.  Well... not a red flag, but I don't believe it :-)

    So before this guy even finished his introduction I am thinking "scam".  He said his company's name and I Googled it while we were still on the phone.  This blog came up on my screen before I hung up with him.  I did pleasantries to end the call and that is going to be the end of it.  If he does a follow up call I'll tell him I found nothing good being said about the company he represents and to not call again.

    The Internet is a scammer's worst enemy and an honest, hardworking person's best friend.

    Steve
  • +5
    JHM
    Amen.

    I got burned by LeaseComm in the early 90's on a CC processing deal for my business.  I eventually won and they eventually got sued by a number of states and had to let everyone out of their "Non-Cancelable" contracts.  But it took almost 3 years to get everything done.   Worst bunch of baboons ever.

    I took a few items away from that deal that I will be sure to remember forever.

    First, if they want you to sign a XX month non cancelable contract - That's a NO.
    Second, if they want you to personally sign for a corporate obligation - That's a NO.

    The way it was explained by the rep selling the service and the way that it ACTUALLY worked were two different things.  It ended up having more fees and such deducted and it left the barn door open in regard to their being able to change fees and rates on their end all while keeping you locked in on your end.  You "could" get out, but it would cost you dearly in penalties and fees to buy your way out. By them having you personally sign for the corporation, you're letting them 'pierce' your corporate veil and becoming personally liable.   You can read all of the horror stories on the ripoffreport.com site.   It's very educational.
  • +5
    ALERT replies to Steve
    | 2 replies
    In order to try and bypass the "calling from Canada" issue, Sekure Card Services now claims to have an office at 1501 Broadway 12th Floor, New York , NY 10036. This is absolutely not true. This address is used by many fraud businesses to pretend like they are US based. They also opened up a BBB account on February 16th, 2012 with their "US address. Be aware, do your homework and FILE A COMPLAINT because that's the only way we can stop this madness.
  • +6
    Daleinaz
    When anybody cold-calls you and says (in essence) "Have I got a deal for you!", I can assure you that it is NOT a GOOD deal for you. When you want something, do your research first, and you call them! Nobody has to cold-call to give money away.
  • +6
    Monica replies to Steve
    Steve, this was my experience EXACTLY, probably around the same day as yours. Cathy was pushy, rude, and wanted all my info and an answer sent "in the next 5 minutes"....what?! Glad I read your post.
  • +6
    Randy
    I have a similar story.   Ian called and wanted my statements.  Obviously, my first thougt was that someone could use the info to steal my customer's credit card numbers.

    I got busy, so I didn't get back to Ian right away, and he called me 20 minutes later.  When I didn't get back to him he kept calling trying to get me to sign up, which raised all kinds of red flags.

    I googled him while I was talking to him and this blog came up.

    I told him no thanks and when he asked I told him why.  He started some speil to defend his company, and given how quickly he was able to come back with it, he was obviously prepared.  I didn't bother to hear his lies and hung up.

    Thanks for all the warnings!

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