FTC Cracks Down On Indian Call Center, Fraudster Debt Collectors (FINALLY!)

  • 0
    lone stranger replies to Payback
    Consumer,

    If you read the link, I tell people how to do that for free.  That was sort of my point.
  • 0
    lone stranger replies to eddy
    | 2 replies
    Eddy,

    Just curious - which blocker are you using, and how much did it set you back?  Would you buy the same one again?
  • 0
    eddy replies to lone stranger
    | 1 reply
    I use one called  a P2P101 "Person-2-Person" call management system.   It cost $100.00, but it is no longer available.   I've had it for several years.   I can block area codes, partial numbers and specific numbers as well as calls lacking a caller ID number or name.   While dated it still works well.

    Currently  available (last time I checked) is digitone.com.  It has one that is very similar to the P2P I have, except for more features.  Also about $100.00.  There are others out there, like Truecall, but I'm not sure where you could get it--Amazon I think.

    The land line stand-alones seem to be going out of favor because of smart phone apps basically doing the same thing.    Overall I would buy my P2P again, or the nearest available equivalent.  In short, it works.
  • 0
    Payback replies to eddy
    There used to be something known as a Caller ID Manager which was discontinued for whatever reason. Now something similar to that device is the Digitone call blocker, a bit expensive. Digitone should add unlimited white listing capability instead of 30 numbers but it's still better than nothing. I am hoping to see all kinds of telephones including cell phones have an unlimited inbuilt call blocker that can block all sorts of numbers used by telecrappers and other frauds.
  • 0
    notgiven replies to lone stranger
    It stops racing once you get used to it.  It is hard at first to just let it ring, now it's easy.  We only look at  CID if we happen to be right by the phone.  The thing is in my house for my convenience and we can't even hear it when we're in the bedroom because none of the other ringers are on. We do use the 10 number blocking if we have a persistent caller and we use the priority ring for a few friends and family members.  Everyone else can either leave a message or write me a letter.
  • -1
    wildnout14
    | 2 replies
    Never fall for somebody trying to give you money for free.You can get government grants but you need the info on how to get them.I've been getting grants for years to help fund expences for my business,and there not hard to get once you build a relationship with the grant holders.If you want the most reliable source for getting grants,I would look into this guide.

    http://tinyurl.com/b7hfo8y

    This guy has helped me more than I could imagine.
  • +2
    crookbusta replies to wildnout14
    Better yet, just go to grants.gov, the official U.S. government site for obtaining and applying for grants.
  • +2
    eddy replies to wildnout14
    Watch out for these guys.   The "tiny" goes to federalgrantsource.org.   Checked the URL and it's a Godaddy domain that has been registered through "domainsbyproxy," Godaddy's "hide the registrant" service.   You have to wonder about a company that feels it has to mask who is really behind their website.

    I found an interesting blurp on their "affilate" page describing how the the operation works for referring affiliates:

    "HOW IT WORKS: Customers pay $4.97 for a seven day trial, then get charged $39.95 after 7 days, and each and every month thereafter that they want to remain a member. You get 75% of the sales!"
    http://www.federalgrantsource.org/affiliate.php

    How often have we seen that business model?

    Here's an interesting exert from their "terms of use" in case you want to get a feel for the quality of the material:

    "All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete."
    http://www.federalgrantsource.org/terms.php

    The real company behind the Federal Grant Source appears to be Northern Marketing and Consulting, based in Barton, VT.  The actual address is:
    Northern Marketing & Consulting
    PO Box 718
    Barton, VT USA 05822
    Email: info@federalgrantsource.org

    I got that info off their "contactus us" page"  http://www.federalgrantsource.org/contactus.php

    Now this is where it gets interesting:   I then did a BBB search for Vermont and this is what I get:

    Northern Marketing & Consulting aka
    Speedy PC Repair
    PO BOX 718
    Barton, VT 05822   [Notice, same PO box :)  ]

    http://vermont.bbb.org/find-business-reviews/name/northern+marketing/

    I then did a search for old Speedy PC Repair, and guess what, They're rated "F".  

    http://www.bbb.org/boston/business-reviews/ma ... arton-vt-118502

    So, you can drop $40.00 bucks a month with Federal Grant Source, aka Speedy PC Repair, or you can follow crookbusta's advice and check out Grants.gov for free!  

    Have a nice day, guys at Speedy PC Repair.   Hope I've helped.   :D
  • 0
    Bill
    CALIF, the fradulent companies are trying to collect on old bills that are over 15 years old here too.Working for AT&T. The company is out of New Jersey, and will try ANYTHING.  They have been reported to the AC Attorney General, but that only scares them off for a few months.
  • 0
    Mr Sharma.
    Can someone send me the home address where Jagdish Kanani lives.
  • 0
    mizzpamela
    yes they have been threating me I never took out no loan the number they callme from is 214-702-5314
  • +1
    PK
    I want the option to block all overseas internet IP type phones from calling me.  If a legitimate business balks, I will say call me on from a landline or I will do my business elsewhere.  That or get the phonecompany to fix the spoofing issues
  • +2
    Jinx
    It's a debt collection scam. And all their threats are false and illegal.
    This is a very active group of scammers, many of whom are calling from India (and probably other countries) and are in cahoots with a group of American pay day loan scammers. They attempt to extort money from consumers with a myriad of false and illegal threats, and alternately pose as debt collectors, federal and state law enforcement officers, lawyers and bankers. Their trademark is to use meaningless legalese gobblygook phrases like "We are downloading warrants against you" or "We are filing an affidavit against you." Another trademark phrase is to threaten the consumer with something like this ridiculous phrase: "If you don't pay then only God can help you."
    Typical of many financial scams of this variety, they usually demand payment via Western Union or MoneyGram or credit card. They use any number of phony names such as US National Bank, Federal Investigation Bureau, US Legal Investigation Bureau, Hopkins Law Office, United Legal Processing, Morgan Associates, United Pay Services, National Processing, White Collar Crime Unit and many more.  These criminals also use many phone numbers from many area codes; they're probably using caller-id spoofing software and/or VoIP to disguise their real location.
    The main thing to remember is that anytime someone calls you demanding money to prevent your arrest, or demanding your lawyer's name so they can sue you, it is ALWAYS a scam. No debt collector (let alone criminals posing as debt collectors) has the authority to have anyone arrested for anything. (And it's illegal to them to threaten such a thing.) And since these foreign dirtbags routinely impersonate law enforcement, it's also important to remember that American law enforcement officers aren't in the business of debt collection.  (Debt is a civil, not a criminal, matter.)
    The bottom line is, these are criminals trying to steal your money.

    Technomine CallCenter
    Sarovar Plaza,
    Near Girish coldrink
    CG Road
    Ahmedabad, Gujarat, India
    Owners: Kunal Nayak ,Viral Nayak and Parixit

    I suggest that you ignore their threats and turn the tables on them by doing the following:

    1) Give them nothing, and tell them nothing other than that you've reported them to federal and state authorities.

    2) File a complaint online with the Federal Trade Commission here: https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

    3) File a complaint with the consumer affairs division of your state's attorney general. The contact information for each state's attorney general is listed at www.naag.org  Just scroll down to the national map and click on your state.

    4) Since these crooks are using a telephone phone to extort money from you, report them online to the FBI at https://tips.fbi.gov/

    5) Contact an attorney to defend your rights and pursue these crooks. There are plenty of consumer law professionals who work on contingency in matters like this. Here are links to websites that either provide attorney referrals or are law firms that specialize in suing outlaw debt collectors:

    Consumer Credit Advocate Bud Hibbs - http://www.budhibbs.com/First.htm
    National Association of Consumer Advocates - http://members.naca.net/findanattorney.php
    Warren & Vullings, LLP - http://www.fairdebtlawyers.com/
    My Fair Debt - http://www.myfairdebt.com/
    Consumer Counsel Group - http://www.consumercounselgroup.com/
  • +2
    Jinx
    | 1 reply
    LONG RUNNING AND KNOWN SCAM - ALL OVER INTERNET AND NEWS

    Fake Debt Collectors – Terrorizing Consumers

    http://abcnews.go.com/Business/story?id=5621205&page=1


    MORE ON FAKE DEBT COLLECTORS
    https://800notes.com/Phone.aspx/1-904-425-9141
    http://www.thepittsburghchannel.com/call4action/17285785/detail.html
    http://www.800helpfla.com/newsletter/2008/092008.html

    http://www.consumeraffairs.com/news04/2010/01/ks_debt_collection.html   latest release of information on this scam

    http://www.wvago.gov/internetloanscam.cfm
    Attorney General Darrell McGraw took the extraordinary step today of warning the public about a band of scam artists making threats to consumers who allegedly obtained Internet payday loans in West Virginia and across the nation. The consumers they threaten never obtained a loan at all or paid it off years ago.

    Internet payday loans are short-term loans or cash advances, usually for 14 days, made over the Internet via interactive web sites and secured by an agreement authorizing debits of the loan and all fees owed from the consumer’s checking account. These loans typically charge interest rates ranging from 600-800 APR and are unlawful in West Virginia.

    The scam artists, who speak English with a foreign accent, call themselves “U.S. National Bank,” “Federal Investigation Bureau,” “United Legal Processing” and numerous other phony names. They refuse to disclose real names and addresses and are believed to be operating “off the grid” from homes, automobiles, or from off shore locations or foreign countries, including India. Since the scammers have kept themselves purposely well hidden, thus far no law enforcement agencies have succeeded in locating or shutting them down.

    The scammers typically pose as law enforcement officers, investigators, lawyers, and bankers and threaten consumers that they will be arrested for “bank fraud” or other fictitious crimes unless money is wired immediately. They simultaneously scare and confuse consumers by using meaningless legalese gobbledygook phrases such as, “We are downloading warrants against you” or “We are filing an affidavit against you.” Consumers who don’t immediately fall for the scam are warned, “Only God can help you now.”

    The scammers almost always call consumers at work several times a day, and tell their supervisors, “Your employee has committed fraud and is about to be arrested.” Such threats have proven unsettling even to the most savvy consumers and employers who suspect the calls are fraudulent.

    Attorney General McGraw stated, “Ordinarily my office protects consumers from fraudulent activities by seeking injunctions in court. But legal action cannot be taken until the scam artists can be located. Even then, it is unlikely that the persons behind the fraudulent calls and extortionist threats would obey a court order. In this case, the consumer’s best defense is to be armed with the knowledge of the scam so that all demands for money can be resisted, despite the false but scarey threats of arrest.”

    McGraw added, “Because the fraudsters make a special point of calling consumers repeatedly at work, employers must understand that the consumers are innocent victims of a criminal enterprise and cannot stop the calls from coming. I also wish to assure the citizens of West Virginia that my office will continue to do everything possible to locate and shut down the outlaw debt collectors.”

    More information about this fraudulent debt collection scheme is available at the Attorney General’s website, www.wvago.gov/internetloanscam. Any consumers who have been threatened by these persons or wish to file a complaint about another consumer matter may do so by calling the Consumer Protection Hot Line, 1-800-368-8808, or by obtaining a complaint form from the Attorney General’s web site.

    It's a debt collection scam. And all their threats are false and illegal.
    This is a very active group of scammers, many of whom are calling from India (and probably other countries) and are in cahoots with a group of American pay day loan scammers. They attempt to extort money from consumers with a myriad of false and illegal threats, and alternately pose as debt collectors, federal and state law enforcement officers, lawyers and bankers. Their trademark is to use meaningless legalese gobblygook phrases like "We are downloading warrants against you" or "We are filing an affidavit against you." Another trademark phrase is to threaten the consumer with something like this ridiculous phrase: "If you don't pay then only God can help you."
    Typical of many financial scams of this variety, they usually demand payment via Western Union or MoneyGram or credit card. They use any number of phony names such as US National Bank, Federal Investigation Bureau, US Legal Investigation Bureau, Hopkins Law Office, United Legal Processing, Morgan Associates, United Pay Services, National Processing, White Collar Crime Unit and many more.  These criminals also use many phone numbers from many area codes; they're probably using caller-id spoofing software and/or VoIP to disguise their real location.
    The main thing to remember is that anytime someone calls you demanding money to prevent your arrest, or demanding your lawyer's name so they can sue you, it is ALWAYS a scam. No debt collector (let alone criminals posing as debt collectors) has the authority to have anyone arrested for anything. (And it's illegal to them to threaten such a thing.) And since these foreign dirtbags routinely impersonate law enforcement, it's also important to remember that American law enforcement officers aren't in the business of debt collection.  (Debt is a civil, not a criminal, matter.)
    The bottom line is, these are criminals trying to steal your money.
    A consumer posting a complaint about these same scammers at https://800notes.com/Phone.aspx/1-718-831-7157 notes that 718-831-7157 is associated with an India-based "outsourcing" telephone bank.  Though a reverse search on WhitePages.com shows that 718-831-7157 is an unlisted land line in New York City, information on Debtbuyers.Com shows that that number is used by India-based Intellisourze. (Source: http://www.debtbuyers.com/debtbuyers.asp ) My guess is that it's a VoIP phone number.
    This is another piece of the puzzle that fits in perfectly with other information about this scam. There are some reports on 800Notes that have suggested that the crooks behind this offshore scam are also the crooks behind the notorious Bass/Ellis Crosby & Assoc./States Predisposition scams in Florida and Georgia. The interesting thing is that the number of complaints on here about the US National Bank/US Legal Investigation/Federal Investigation scam skyrocketed *after* April 7, 2008 when Florida obtained a $1.3 million judgment against Ted Ellis Crosby, shutdown his operations and barred him from ever conducting debt collections in Florida (Read http://myfloridalegal.com/newsrel.nsf/newsrel ... 5257424005858A6 ) There's certainly a good chance that the crooks placing these calls from India are doing so on behalf of the American crooks behind the Crosby/Bass/States Predisposition scams.
    Here's the contact information for the phone bank in India:
    IntellisOurzE BPO
    701, Sapphier, Nr. Cargo Motors,
    C.G. Road Navrangpura,
    Ahmedabad - 9. (Guj.) INDIA.
    E-Mail: info@intellisourze.com
    Website: www.intellisourze.com 
    A check on the domain name "intellisourze.com" shows that the website and name registration was created on May 8, just one month *after* the Crosby scams were shut down in Florida:
    Domain Name: INTELLISOURZE.COM
    Registrant:  Pragra Infratech Pvt. Limited.
    Email:  ankur.ranpariya@pragra.com  
    908, Aksaht Tower, Nr. ICICI Bank
    Opp. Rajpath Club, S.G. Highway
    Ahmedabad, Gujarat, India 380054
    Tel. +91.7926871353
    Creation Date: 08-May-2008
    Expiration Date: 08-May-2009
    Domain servers in listed order: ns5.znetindia.com ns4.znetindia.com
    (Source: http://whois.domaintools.com/intellisourze.com )
    Though scam calls from these crooks have been going on long before May 8, the frequency of complaints about these calls increased considerably after Crosby was shut down in early April.
    This is conjecture, but appearances suggest that Crosby and company were originally running a two-pronged payday loan scam operation -- with some calls being made from Jacksonville, Florida and other calls being made from a phone bank in India (and possibly other countries); then, after the Florida Attorney General shut down the Crosby scams in Florida, the Crosby crooks transferred most of their scam efforts to the India phone bank.

    If you are targeted by these criminals, be sure to report them to all the following federal and state law enforcement agencies (most of which you can do online or over the phone):
    1.    The U.S. Secret Service is responsible for protecting the country's financial infrastructure and payment systems from international and domestic threats. Call or write your local Secret Service field office to alert them to the details of this attempted extortion. The addresses and phone numbers for the local Secret Service field offices are listed at http://www.secretservice.gov/field_offices.shtml or in your phone book.
    2.    Alert the FBI at https://tips.fbi.gov Be sure to tell the FBI that you are being targeted by extortionists over the phone. And if the crooks claim to be law enforcement or lawyers, officers of the court or bankers, be sure to include that information in your report.
    3.    File a complaint with your local police. Most police departments will take a report over the phone.  Be sure to tell them that you're being targeted by an extortionist and give them all the details.
    4.    File a complaint your state's attorney general, the contact information for whom is at www.wvago.gov
    5.    File a complaint online with The Federal Trade Commission at https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
    If these crooks call back, promise them nothing, pay them nothing and tell them nothing other than that you know they're a scam and that you've reported them to law enforcement. (And be sure to report them to all the agencies above each time they call you.)

    By the way, here's just a small sample of numbers used by this particular group of scammers. Read the reports and you'll see the same pattern time and again -- phony organization names, thick foreign accents, and oddly worded threats that are so melodramatic and ridiculous that it's laughable:

    https://800notes.com/Phone.aspx/1-925-262-1327
    https://800notes.com/Phone.aspx/1-678-954-6346
    https://800notes.com/Phone.aspx/1-888-341-4004
    https://800notes.com/Phone.aspx/1-856-831-0640
    https://800notes.com/Phone.aspx/1-949-743-1140
    https://800notes.com/Phone.aspx/1-410-505-8128
    https://800notes.com/Phone.aspx/1-917-464-2534
    https://800notes.com/Phone.aspx/1-210-858-6602
    https://800notes.com/Phone.aspx/1-888-775-2121
    https://800notes.com/Phone.aspx/1-949-743-1156
    https://800notes.com/Phone.aspx/1-214-245-1402
    https://800notes.com/Phone.aspx/1-214-245-0922
    https://800notes.com/Phone.aspx/1-214-723-5572
    https://800notes.com/Phone.aspx/1-904-425-2863
    https://800notes.com/Phone.aspx/1-718-831-7157
    https://800notes.com/Phone.aspx/1-904-425-2857
    https://800notes.com/Phone.aspx/1-858-244-0444
    https://800notes.com/Phone.aspx/1-954-678-9724
    https://800notes.com/Phone.aspx/1-610-571-3252
    https://800notes.com/Phone.aspx/1-310-909-8245
    https://800notes.com/Phone.aspx/1-310-499-9983


    Scam alert: Bogus debt collectors
    By Leslie McFadden • Bankrate.com
    Monday, Aug. 3
    Posted 2 p.m.
    Bankrate reporter Leslie McFadden contributed this entry.
    This scam isn't technically about credit cards, but it is scary enough to post a warning. The Better Business Bureau issued an alert today saying consumers across the country are getting phone calls from bogus debt collectors claiming default on a payday loan. Of course, the consumer needs to pay a large fee to avoid arrest -- as much as $1,000.
    The caller poses as a lawyer, and may threaten extradition to face trial if the consumer doesn't pay up immediately.
    What makes these calls alarming -- and perhaps convincing -- is that the perpetrators reference the consumer's personal information, such as the person's Social Security number, driver's license number, previous bank account numbers, home address -- even personal references.
    "The amount of information they have is really troubling," says BBB spokeswoman Alison Southwick. She adds that the amount of data points to a possible security breach.
    Spread the word to your friends and family: Don't give out personal or financial information to an unknown caller. Scammers can spoof Caller ID to display different numbers, so trust your instincts over technology.
    The BBB offers these tips:
    •    Ask the debt collector to provide official documentation which substantiates the debt.
    •    Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.
    •    File a complaint with the Federal Trade Commission online if the caller is abusive, uses threats or otherwise violates federal telemarketing laws or the Fair Debt Collection Practices Act.
    •    File a complaint with the Better Business Bureau online if you believe a debt collector is trying to scam you.
  • +2
    Eddy replies to Jinx
    Great summation of the whole Pay Day Loan (PDL) scandal.   I'd like to add two things:

    First, there seems to be more than a chance of collusion between pay day loan sites (Eloans)  and the PDL scammers themselves.   In the beginning, I thought the Eloan sites were being hacked and their databases stolen by the PDL scammers.  But this has been going on for so long, and the high percentage of victims mentioning the threats started coming shortly after applying--but usually not getting--an online PDL, that there seems little doubt there is a direct connection between the loan sites and the scammers.  I suspect more than a few of the Eloan sites serve as little more than phishing sites run directly by the PDL scammers themselves.    Morale of story:   If you apply for an Eloan, there is a high probability you  are exposing yourself to the PDL scammers.

    The second thing is the US government has to get involved in this, but to date they seemingly have not.   The Indian call centers are central to this epidemic of crime, yet are beyond the reach of local, state and federal law enforcement.  The Indian government, by the admission of Indian reformers journalists themselves,  is hopelessly corrupt, and any hope them cracking down on the PDL scammers is empty.   They won't do it because they profit by it.   This means the US government (and other victim country governments  as well)  needs to start playing hardball with  India and other offender countries that harbor and even protect these criminal organizations.   If the offender nations continue their criminal ways the victim states should consider offensive programs aimed at technically crippling  the PDL scammers; if this results in any significant harm to their communications infrastructure, well, they were warned.  But I'm sure the NSA and CIA can come up with techniques that minimize "collateral damage," to innocents and denude only the pocketbooks of the PDL criminals and their government sponsors.  "If they won't play fair, we are under no obligation to do so."

    But currently the US government seems oblivious to the problem, perhaps willfully.  As a result, I'd encourage anyone who has been contacted (assaulted really) by these criminals to not stop at reporting the incident to law enforcement, but contact your congressional representative as well.   Explain what happened,  the effect it had on you and demand the US government take action.   Express your outrage.  And don't forget local media.  Write to the local newspaper and the local TV channel and make them aware.  Until the politicians are convinced the victims of this ongoing crime epidemic aren't just going to go away, they aren't going to take action.

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