3365783500

yeah and if you complain and b*itch about the crappy workmanship they refuse to finish the job and ignore you!

1. The only first and foremost reason why this company is in business is,  they target uneducated consumers. I have been in the construction business for over 20 years, seen and done it all. A great salesman + naive consumer = lots of profit. If you know what i mean with that don't read on. After the initial sale the second reason why this company is still in business, is a number of sub contractors which still care, try to get the job done good and fast to get paid for the work done just a quickly as it was performed. The pay itself is not fair, but what is in these hard economic times. They have jobs and hungry craftsmen will do about anything to survive these days. Shame on anyone taking advantage of this. Back to KC. They must have sifted through sub's like I have never seen it before. The bad ones are easy to get rid of but likely cost them a lot of reputation, and very bad management on their end misses/looses most of the good workforce available to them. This is mostly due to the min. wage workforce in their office and the lack of experiance dealing with quality subs. the company claims to employ 50+ plus people in their Graham, NC headquarter. Everyone I have spoken too are nice, but unfortunately has no clue about the construction and cabinet business and what is going on within their company itself. The last is likely an understatement. Extremely bad communication and slow call returns plus a different person to deal with every time. Again i have to refer to the combination uneducated customer and good salesman.... The pitch is selling the lowest end quality available, up sell on low end accessories for highly overpriced numbers and all that is than figured in a package deal. As for sub's the company pay's but takes their time, if you are good you will know what you go into after the first job, if you stick working for them, than deal with what comes along with it and don't complain. As for consumers, beware !!! The cabinetry (most cases) is the lowest end product line from Armstrong i have ever worked with. Armstrong cabinetry is not one of the best kitchen cabinet manufactures to begin with, but the stuff i dealt with is by any means not worth what customers pay for. Pay close attention to a small print on KC's web site:  Our Armstrong cabinets are Made in USA.  95.1% of wood used in Armstrong products is harvested in the US or Canada : 95% of what i have seen are not even native species to our country. I hope this information does not come directly from Armstrong, because considering the size of that outfit, it would mean very bad marketing on their end....  Tile, Hardwood, electrical and plumbing on most of KC's standard jobs is not a big deal, as most of the projects are remodels not involving any major structual work. The consumer will find themselves quickly in the position where they have to coordinate their own project, which is a big part of what they are paying KC for. Recent job posting for Project Manager/Installation Coordinators state a 12.50m starting pay, with the note that good ones make up to 20 and hour. a good project/installation manager makes 80 to 125 k per year at a min. It involves complete oversight of all the projects and multiple job site visits and final walk through of the assigned job's. I can't recall having seen a project manager on site once....however, i would not accuse this company of scamming people. Weather some of the practices are ethical or not, i leave this to every individuals judgement.....i would love to read about some honest reviews from real customers. i would find this very interesting.....

Im in the process of talking to the Attorney General and depending on how this week goes, depends on if i file or not.  Sub contractors showed up with no tools to what they were hired to do and did a horrible job.  Can never contact anyone during working hours.


#1:  "The consumer will find themselves quickly in the position where they have to coordinate their own project, which is a big part of what they are paying KC for".  100% correct

#2: "Extremely bad communication and slow call returns plus a different person to deal with every time". 100% correct

#3:  "Everyone I have spoken too are nice, but unfortunately has no clue about the construction and cabinet business and what is going on within their company itself". 100% correct

#4:  "The cabinetry (most cases) is the lowest end product line from Armstrong". 100% correct

Thank you, i was hoping to have made truth full statement...

please keep this post updated in regards to the attorney general...

first they hire people like myself with 2 million dollars policy insurance,workers comp insurance.you go to the jobs and try to convince the homeowners that the company is just backed up but instead the company doesnt have enough workers to do the job and you do professional work and then they dont pay you stay away from this company!!!!!!!!!!!!!!!!!!!!!!!

this is to the contractor who is  upset.  What kind of work were you doing for them?  How come he isn't paying you?

indeed all 100% truthful....and if anyone says im telling lies....i have emails sent that i would post.....what do i have to gain by telling lies......

a woman by the name of Linda Matthews gave me a call last week and explained that within the last few weeks 2 complaints had been submitted.  i have yet to file because the have picked up pace on work..... i have been without a kitchen awhile now.....the expenses of feeding a family of 4....almost 90 bucks a day....

I am a consumer and I am in the same boat as honest customer #1.  I am still without a kitchen and my contract end date has passed.  Rob has zero customer service skills and his "team" is incapable of managing a project.  We are having to coordinate our own project that we are paying them to complete.

well let me tell you, i googled kitchen carolina scam and dealer staff scam and i have read for like 6 hours alot of complaints, and yes it's tru it is a scam!!!!! i installed 2 jobs for them and only got paid like half of the money, so i started sending emails, also phone calls and left messages and nothing no response, also everytime i call i get someone new, so i filed a claim in small claims court,
 you know is it sad that everytime i go to the office there is a whole bunch of people filling up applications, this scammers are taking advantage of this hard times but i will do my best to stop them!!!!!!

This company has yet to come through with anything promised. We ordered a new kitchen and both bathrooms in September. They promised to start work on October 28 and be finished by Nov. 9 and waited until start date to call and delay for 5 days.  Then called on new start date to delay again. This continued until Nov. 6 which was a Friday. They came in and tore out our kitchen and 1 bathroom just in time to leave us hanging without them for the weekend. We've spent  valuable time off work waiting for promised contractors to show up and never did. And by all means do not allow  their tile people into your home if your value anything else in it. Their contracted tile man who goes by the first name of "Clayton" came in seemingly "tweeked" on something illegal and asked me for a $200 cash loan stating he wanted to buy a stolen stereo out of the trunk of someone's car at the local Wal-Mart. If you are really in need of remodeling I would seek local companies to come and give you their best estimates. In hind sight that is exactly what I would do. I hope this helps in your decision in hiring a reputable company. Also Rob Selfors (owner of kitchen carolina) has had a history of opening bogus companies in order to cover his dirty tracks. Google Rob Selfors and see.

Clayton and his crew did my job and 1st they showed up a day early, 2nd with no tools, 3rd used my tools, and 4th did a unsat job....UNSAT..

I have a hard time following your content here, It seems to me that you are saying that the plumbers and electricians are sorry???? Man you are stepping on some big feet with that statement. Every plumber I have met is on the ball. Granted I have not met them all but you lumped us all together. I am one of the electricians and have been with Tile Carolina for 10 months now. I have NOT 1 TIME had even ONE COMPLAINT. You need to be careful about what you say and HOW you say it. There may be some bad ones out there but do not dare to include me with your tirade. I take a great deal of pride in my work and it shows in the results. Ask ANY homeowner that I have done work for.
Choose your words a little more carefully in the future.

THEY HAD IT COMING!!! ROB was served papers on him.. Now the company as of today has been shut down! He WILL get whats coming to him!!! I hope he loses it ALL!!!

I'd like to speak with you sometime about this matter....

did you know Rob has shut the doors and filed bankrupsy.  He owes us alot of money, we did great work for him, now we are without our pay and our poor customers are without their kichens complete.  I am so sorry for those customers.

when did rob close the door and file bankrupsy

rob was at kitchen carolina around 1.00 today

He closed the doors and he stills owes me over 7000.00.