336-658-1014

Ah.. I got a call too, I hung up coz I don't know anyone in NC and i'm in HI.  So, I back searched the number and it is Lowes.. I do recall that after the diswasher installed local rep said they will call requesting survey.  Why should I spend my dimes on their survey?!!! same thing with Kaiser.. I pay almost 750 a month for health insurance premiums and they ask for 24 min. survey.. r they paying me for my time?  These corporations r out of control.  Just do the job well so you don't have to bother the customers!

Called, no message left.

I have not had a recent Lowe's install.  I did have a Lowe's extended warranty service call nearly a month ago.  

But hey, as with everyone, if I don't answer, please leave a message.

Have gotten 3 calls but I didn't answer and they didn't leave a message. We just had our deck remodeled by Lowes. Thanks for the information that it's a survey from lowes!  I will definitely answer next time, since we did not have a good experience.

I'm getting calls from this number but have not made any purchases from Lowe's in over a year. I do not have a Lowe's card or any other service done by Lowe's so why all the calls?

Just an FYI, everyone.  We also received a call from this number with a Lowes Company ID.  We just had an installation done from Lowes but when I answered they hung up....not a good thing as we frequently have installations done.  Being the "investigator" that I am, I researched our "call logs" and our calls from Lowes have all been from Lowes Home Improvement and have all been from area code 888.  Of course, we have also received calls from our own telephone number and ID.  So in all honesty I can't say or believe that it's from Lowes.

Yes, we are on the Do Not Call List but we all know that's not enforced and there are some companies/people who are dishonest in trying to make a buck.

I also received a call from this number. I don't ever answer calls or callback from numbers I don't recognize, especially with the cell phone hacking technologies that exist, but in this case, after checking on-line, I found that this number is for LOWES Home Improvement. It makes perfect sense because they installed a kitchen sink for me recently. There are following up to see if we, as customers, are pleased with the products and services we purchased.

I had some faucets installed by Lowes,  and the person claimed to be following up on my satisfaction.  Since it was not a 800 number,  I refused to answer the survey. Seemed too fishy that a large business like Lowes would be calling from the 336 area code. ..

So I actually called the number back..  the voicemail response claimed to be from Lowes, and that if I had recently had something installed, that they were attempting to contact me regarding that.

I have no idea if that is legitimate, but its an interesting thing I wish more companies did.

As for the commenter above who mentioned the do not call registry, that only applies to cold calls.  Because this was regarding a purchase previously made, it falls under the prior business exemption of that act, afaict.

It is Lowes attempting to do a follow up call on an installation.  This is very nice but when you can't identifiy it then I too don't answer.  Glad to see others mentioned Lowes.  I tried calling them back after I read this site but of course they didn't answer!  You get a recording that they will try again.  

I think this is really from Lowes. I recently had a new front door installed, and just as a coincidence - I actually finished paying the bill today - I didn't answer the phone though when I saw it pop up. If I want to contact them I will, but I don't want any solicitations from them.

It's Lowes calling to waste your time. They've called me every day for four days straight, and twice a day on two of those days. They want to do a survey about customer service because I ordered a water heater from them a month or so ago. I went through the survey about two days after the purchase. Then I did it again four days ago. Apparently, they need to check in every 12-24 hours from now on to see if my opinions have changed.

Just one of the reasons I won't be going back to Lowes ever again.

All of this for a company trying to find out what they can do better to serve you. I am 100% okay with a company asking me what i thought and what could be better. Can this be tweaked yes, but the purpose of the calls are for the right reasons. I say thank you Lowe's. Another reason why I will continue to shop there.

caller ID comes up as Lowes Companies, 336-658-1014; they called me three times in the last two days; when I pick up there is no one there and when I don't answer they do not leave a message.

pretty sure it is lower (we just had carpet installed) but i say "hi" 3 times to no reply...so i have yet to talk to anyone...and they call every night. pretty sure its a customer satisfaction survey....

We also had a installation . We had a new furnace and air conditioner      So I will answer next call    Thanks

I have never answered the call as they are calling my work number. I did have an install a few weeks ago by Lowe's ...they have my home number, why they are calling me at work I do not understand. They do not leave a message which is annoying as well.

WE recently purchased shutters from Lowes. However when this number called it left NO message and we do not answer calls from numbers we do not know.

I don't answer calls that don't have a name to it. I wasn't home at the time, but I did have a new garage door installed by Lowe's last week. Already answered a couple of questions from a representative from the store here in Canada. Don't know why their head office would be calling me and didn't leave a message.

We are not aloud to leave a message due to the fact that we only make outbound calls and cannot accept inbound call to the survey department.

The do not call registry does not apply to this particular call. You have to verbally tell the person calling to do not call in order for your name to be removed.