800-237-3901

keeps calling - nobody answers - WARNING: never give any information to unsolicited callers!

This number keeps calling me and hanging up in my face. It's call me three time today and Everytime I answer it hangs up.

I just received a call from Iyogi, opened my computer to them, and when I opened my internet browser, all of the sudden I got a message that my computer had been hacked. I told the rep this who was Indian btw.... I should have known better. It cost me $239.00 to get it released. I called the police and they said there was nothing they could do to get my money back because the number did not exist! I will pursue charges against Iyogi! Anyone who wants to back me, please reply!

I would suggest that you worry about the immediate problem, which is the fact that you let them into the computer.  After that you can contact your bank and dispute the charge or stop payment on the check.

 Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

Iyogi is out of business. The Washington State Attorney sued and put them out of business a couple years ago. Any call you receive are from renegades with Iyogi customer phone #s and are absolutely thieves and scammers.

The original iYogi was also a computer repair scam operation.

Sheyogi,
You are a liar. You are part of this pitiful scam.

That person posted EIGHT YEARS AGO and is never going to see your comment.

They called my 15 year old daughters phone. Asked her question and computer then proceeded to ask vulgar questions. When we argued with us he hung up.

I think iYogi needs to cool out that scammer. The FTC thinks that iYogi is a butcher.

I would not trust anything from iYogi , they have been busted as a Tech Support scamming company:

https://www.atg.wa.gov/news/news-releases/ag- ... t-scammer-iyogi

Called; no message.  Unlike all of the comments I've read, I have not had any interaction with a computer company or tried to fix anything--I have no idea how they have my number.  (The calls all seem to be made to people with computer problems.)

Quote:

Unlike all of the comments I've read.......
(The calls all seem to be made to people with computer problems.)

Not quite, the scammers are targeting gullible people and trying to convince their victims there is a computer problem, when none exist. They give the same scripted speech to everyone they call and hope for victims to fall for their BS.

Nobody knows whats going on with your (or anyones) computer until you tell them. Even the manufacturers who gather "bug reports"  for those Automatic Updates do not know who's computer they are sent from.