8006095666

"ERICSON" CALLED ME WANTING MY BD & SS# BEFORE HE COULD TALK TO ME & WAS THE NAME HE ASKED FOR.

These people are asking what your address, birth date and last four of social are.  They are not legit and should NOT begin any conversation with this.  They will NOT give you a reason why they are calling unless you confirm the above.  DO NOT GIVE OUT YOUR PERSONAL INFORMATION TO ANYONE PEOPLE!  Contact the US Attorneys Office in your state and complain.

They call my children's land line that is installed in their rooms ONLY.  Don't leave a message.  LEAVE MY KIDS ALONE OR I WILL CALL THE POLICE. (Now that I have First Points information from this site.)  

BBB® - Start With Trust - In Central North <br />Carolina/Greensboro
Better Business Bureau®


In Central North Carolina/Greensboro
 
BBB Accredited      
Central North Carolina/Greensboro BBB > Accredited Business Directory > Background Screening Services > Greensboro, NC > FirstPoint, Inc.

BBB Accredited Business since 10/01/1974


FirstPoint, Inc.


(336) 378-6300

View Additional Phone Numbers

225 Commerce Place, Greensboro, NC 27401

www.firstpointresources.com



FirstPoint, Inc. BBB® Accredited Business Seal

BBB® Accredited B Rating



On a scale of A+ to F

Reason for Rating

BBB Ratings System Overview

BBB Business Reviews may not be reproduced for sales or promotional purposes.




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BBB Accreditation

A BBB Accredited Business since 10/01/1974

BBB has determined that FirstPoint, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.




Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered FirstPoint, Inc.'s rating include:
46 complaints filed against business

Factors that raised FirstPoint, Inc.'s rating include:
Length of time business has been operating.
Response to 46 complaint(s) filed against business.
Resolution of complaint(s) filed against business.
BBB has sufficient background information on this business.



Customer Complaints SummaryRead complaint details

45 complaints closed with BBB in last 3 years | 19 closed in last 12 months



Complaint Type

Total Closed Complaints

Billing / Collection Issues 40
Problems with Product / Service 5
Advertising / Sales Issues 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 45

Read Complaints | Definitions | BBB Complaint Process | File a Complaint




Government Actions

BBB knows of no significant government actions involving FirstPoint, Inc..

What government actions does BBB report on?

BBB file opened: 10/15/1974

Business started: 02/29/2000

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


These agencies may include:
Banking Commission, North Carolina
P.O. Box 29512
Raleigh, NC27626
(919) 733-3016
http://www.nccob.org

Department of Insurance - North Carolina
P.O. Box 26387
Raleigh, NC27611
(800) 662-7777
http://www.ncdoi.com



Type of Entity

Corporation

Incorporated: February 2000, NC

Contact Information


Principal: Mr. Mark Prince  (President & Ceo)

Customer Contact: Ms. Sandra Richardson  (VP Operations)

Mr. Scott Hall  (Vice President)

Mr. Bill Howard  (Senior VP First Point Collection Services)

Ms. Renea Myers  (Marketing)

Number of Employees

161

Business Category

Background Screening Services, Collection Agencies, Consumer Finance Loan Companies

Products & Services

FirstPoint, Inc. offers background screening, accounts receivable management and collections, Equifax credit and mortgage solutions, business credit reports and mystery shopping.

Alternate Business Names

Mosaic Finance Solutions, FirstPoint Collection Resources, Inc., FirstPoint Information Resources, FirstPoint Mortgage Resources, Insight, Mosaic Revenue Solutions, Consumer 1st


Contact us

Email us at info@greensboro.bbb.org with your questions, suggestions, and concerns.

 
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In Central North
Carolina/Greensboro
 


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I received a call from this number from a man with a ghetto accent who insisted he could not tell me what the call was about until I identified myself with the last four numbers of my social security number.  Kept mentioning federal law.  When I refused first he got nasty and kept saying it was all on public record anyway so what was the difference.  Then he said I should call hm back, but never gave me either a name or an extension.  

The local hospital musty have given them my account.  I have a billing dispute with them over unauthorized charges and errors in the bill.   The hospital wrote they were investigating my claims and would respond shortly.  They never did. That was the first week in September.

I continue to get calls from 800-609-5666 looking for a person I do not know.  Even though I have contacted the number that they leave on my machine to have my number, they continue to call.  I've also called the number on caller ID.  Only get voice mail to leave a message.  Am fed up with this harassment.  

Got a call from this number this morning.
A nasty voiced lady said she was calling from a collection agency and asked me my DOB and last 4 digit of ssn. If I don't she would not let me know what I owed from where.
I am sure I did not own any money to anyone, nor did want to give my personal information to the random person. I told her so and so. She was quite rude asking me to look up online using their name and number - I thought she was going to give me those but she just hung up on me. What the heck?
Would you give your personal information to anyone randomly called your landline and claims that you have overdue that you are pretty positive you do not? I WOULDN'T EVER!

Please stop calling this number. There is no della Blankenship  this number.

i thought of the same thing

The call started with "If you are ........ (my name)" press 1 if not press 2. I was asked to do that twice. Then a lady voice asked me to confirm DOB and last 4 of SSN. I keep asking for the purpose of the call before I give out that personal info. The only thing I get is "to speak with you on a personal matter". She tells me she can give me the web address to verify who they are and what they do. She said they do have my info and I just need to confirm it. Unconvinced I should, but I stupidly gave them the info asked for.  She tells me it's an unpaid bill for Cape Fear Valley Hospital and she makes me think it didn't get to my new address (she read my old address). I ask what department of Cape Fear Valley Health was this about and  what are the details, procedures involved, etc. She says all they were given by the hospital is the date of service. It was only 2 months ago. I should have thought about it right away that it takes more than 2 months before a hospital would turn any account to a collection agency. I got  on the web in the meantime and saw their site as she was speaking -- the site is looking professional and well. She tells me to go to "Quick Bill Pay" to see what the bill is for. I do but there is nothing much more there in details, just some long number and the $48.00 I supposedly have to pay. I was not going to pay but being more and more sure this is a scam, suspicions were confirmed that it is a SCAM because it was asking for my bank account no. and routing no. Normally that would be a debit/credit card number (that was an option but not the first one that popped up, you would have to chose that from the drop-down box.) Who would ask for a bank and routing no. if not criminal SCAMMERS? I started telling her this is a SCAM and "Bull" and she got mad and nasty and threatening that the hospital will collect it through them again (<"I'll be back" to haunt you>and <you can't get rid of me> sort of threat), plus that she will let them know that I said it is a scam and that this will show on my credit... Very unprofessional and mean, defense by attacking... she hung up on me as I was saying I will contact the hospital billing dept.
Thanks to all who took the time to write your details and your experience so that I can see it is a scam and regain my peace and dignity after it being wrinkled by how I was treated by this lady with ugly ways of talking.

If you go google this number. They also are connected on Facebook, Stephans pet service. Seems like whoever this is, is not legitimate.

I told the lady she was high (she claims to not be on drugs) and asked her if she was the secret police when she asked for my social. Next time, I sense a "these are not the droids you are looking for" coming on.

Received a call from :  800-609-5666
Caller ID shows  :    Toll Free Caller

ROBO call by computer :
   Received a call from this number......It is a COLLECTION AGENCY  ....   " FIRST POINT"  , I called them back and advised them they had the wrong number. The person they are looking ....does not live here.

I am registered on the....."DO NOT CALL LIST"......   CRIMINAL HARASSMENT....at its best,

THEY CALLED ME I CALLED BACK AND THEY IMMEDIATELY ASKED FOR PERSONAL INFORMATION WITHOUT GIVING THEIR INFORMATION OUT I REFUSED AND THEN THEY HUNG UP

I get junk numbers to stop calling me by answering the phone "north carolina highway patrol, this is sgt matthews, what is your emergency?"  They hang up and dont call back

I do not want this person calling me anymore.

they call me everyday its a cryptic recorded message about a "business transaction" I finally got thru to a live person who wouldn't tell me what company they was or any identifiable info, googled number and found first point. the guy was rude to me and when I told him I didn't know who they wanted and to stop calling me he said this is a 50 second call that should have been 10 and hang up on me

I get this message that they are First Point and a collection agency.  I don't know of any debt I have that  is outstanding and that won't tell me what companies they represent unless I verify who I am with information I don't want to give out when I don't know who they are !  I am worried about my credit rating though so I would like some idea of the companies that use them.  Any help or suggestions would be appreciated !  Thanks.

Thanks for the information everyone. I haven't been answering my phone when this number appears, but today received a letter from FirstPoint claiming that I owe $25 to an insurance company that I have never heard of and certainly have never had an insurance policy with. Sleazy. They will get nothing from me.

This is a collection company who uses many numbers and many names.  If you haven't heard of them it is because they buy bulk write offs and over-due accounts (mostly $25.00 or less).  Most medical facilities write off these amounts because all they have to do is make a good faith effort to try and collect co-payments, deductibles, and co-insurance/out-of-pockets. (It would cost more to send bills to collect or hire someone collect after 90 days of non payment.) Once they have attempted, they will just write it off as a bad debt or uncollectable accounts receivable and take it a loss on their taxes. (So they do not lose anything anyway.) These scum suckers come in and offer xxxx amounts for their list of write offs.  Then these jerks LIE to you saying they are collecting for the medical facility when you actually don't owe the debt because it no longer exists. (The medical facility and IRS does not acknowledge the debt.) Collection Company is only out of pennies on dollar for your Name and write off amount.  (That is why they ask for your SSN, mailing address, etc because medical facility cannot give it without violating your privacy rights.) Medical facility will not see any money if you pay this company!  If you want to pay anyone, send the money to the doctor or medical facility. NOT THE BOGUS COLLECTION COMPANIES!