800-732-7031

When you call and they say the will credit your card - does it stop?

They Got me through the pizza hut web site, had no trouble getting it cancelled.

I never got a call! I just happened to check my bank statement online and it had a $12 charge for some stupid rewards thing. I bought a ticket from Orbitz.com and as I see everyone has said, the $20 rebate or reward... BS if you ask me! I am calling that number right now cause I am pretty PEED off!! Watching my language in case anyone thinks my post is amusing. :)

they total Rip off and scam, call your cerdit card and dispte the charge

Hello Forum Members:  

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at 1-800-732-7031 or you can contact me directly at consumeraffairs@reservationrewards.com.  If you contact me, please reference this forum.  

Thanks,
Mary
Consumer Affairs

First of all the websites did not SELL your info.  
If you took the $$ off your current order offers.  In the terms and conditions of the money off offer - it states you are signing up for this worthless memebership program for a trial period.  Once the trial period is over and you do not cancel - they charge you a monthly fee.

Yes it is a worthless membership program that no one wants to willingly sign up for so they sell it via other internet retailers via the money off offers and in some cases surveys!  

They rely heavily on you the consumer not taking a minute to read what you are agreeing to.  

Always read the terms and conditions for any website - they can be located at the bottom of the screen where you find Contact US and Site Map.

Although I avoid these charges by being careful about what I am agreeing to - I always send the website that I see these offers on to stop doing business with the membership programs - that although they are not responsible for what you choose to do - they get blamed for it.

Reservation Rewards got us - just noticed it today as a pending transaction - apparently we got enrolled after my wife ordered birthday invitations from shutterfly.com

They said they would cancel it and refund last month's charge within 5 days.

When did stealing become legal in this country? If I write a bad check, it is 'theft by deception' and the store will prosecute "to the full extent of the law".  Why are companies like this allowed to continue and why are the executives imprisoned?   This is not a rant, I am really interested in knowing why this is so.

I noticed that there was this charge on my account twice for $12.00 dollars. I called the 800-723-7031 and they said I enroll this program when I got movie tickets from movie.com... I told them that I never authorized anyone to take money from my account and they canceled my "membership" and they are giving me my money back....

you can dispute the charges on  your credit card or with your bank.

Hey what auto parts place did you order them from.

I WOULD!!!

Hello Forum Members:    

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at 1-800-732-7031, or, you can contact me directly at mary@reservationrewards.com  If you contact me, please reference this forum, 800notes.com.  

Thanks,
Mary
Consumer Affairs

Who the hell are these people. I got a $12.00 on my credit card and never used this card on the internet.

i telephoned them for a refund, and they emailed me this request to fill out and return.....i was caught through Fandango site also:  


Dear ____:

As you requested during a recent contact with our customer service team, on 08/26/2009, your membership in Reservation Rewards was cancelled and you were provided a refund in the amount of $60.00. It is our understanding that you have asked for an additional refund.

Our records reflect that you or a member of your household joined Reservation Rewards after you transacted with Fandango. The offer presented explained that you would be billed $10.00 per month for Reservation Rewards. To join Reservation Rewards, the email address ______________was entered twice.

We provide additional refunds above this amount only if a consumer believes charges relating to Reservation Rewards are the result of unauthorized activity on his/her credit or debit card. If, after reviewing the information above, you believe certain account activity was unauthorized, you may request an additional refund by completing the affidavit available by clicking here and returning it to us via mail to Reservation Rewards PO BOX 855 Shelton CT 06484 within 30 days of receiving this email.

To assist you in completing your affidavit, your membership number is _______________.

We will review your request and respond by email with our determination within thirty (30) days of our receipt of all required information and documentation from you.

Sincerely,

Reservation Rewards Customer Service

I just saw this $12 fee for the first time.  I too believe it was fandango, I will be contacting the reservation.com site, better business bureau and contacting my congressman, who knows I may contact the local news station..  I know that there are laws for these types of scams and new things coming up all the time to help protect people.  I'll also be canceling my credit card and getting a new one immediately.    I know it's only $12 but they need to be put on notice.

apparently Allegiant Air does the same thing...when i booked a flight on Allegiant Air this was also added to my fees with out me really knowing that it was...pretty [***] sneeky of these companies to elude consumers...12 dollars here and there adds up and i'm sure these people are making a killing off of us!

I filed a complaint with the BBB

Everyone who has posted here:  Please go to the Better Business Bureau Website (bbb.org) and file a complaint.  If enough people file complaints, hopefully we can get this place shut down.  I'm sure what they're doing is legal, but it is very shady.  Think of all the elderly folks that have not noticed the charges and continue to get scammed each month.  

We need to do a public good and stop this place.

Also, you may consider filing complaints against the companies that sponsor Reservation Rewards, such as Fandango, Orbitz, etc.