800-824-9289

This call was a fraud alert, notifying me that an unauthorized charge attempt was made on my AMEX.  The charge was refused, and saved me the hassle of getting the $250 charge refunded.

This is definitely Amex Fraud Protection Services. I just placed a large order from Dell online and they called to verify the large purchase.
This is for your own protection!

This is *not* fraud or a scam. This is the number for American Express' fraud protection unit. They call you when a suspicious charge appears on your account. If you get a call from this number you should absolutely talk to them. Don't believe me? Call the number on the back of your card and they'll verify it.

It's fake - a phishing fraud.

Sure it is, shill!

"Fraud Preventer", you are either an idiot or a troll (not that I'm ruling out a combination of the two). As long as the URL has "americanexpress" as the second-level domain name (".com" is the top-level domain) then it's legit. Any third-level domain name ("www", "www1", "www201", etc.) is subordinate.

This is not a legitimate number.  AE does not call random companies all day, several time a day.  If you have a credit card, they will send you a personal letter in the mail, with name of the  account holder and account number as verification, letting you know what is going on.

Whether the number in question is legit or fraud is moot.
IF I were a criminal and wanted to steal account and personal info, I would have my Caller ID masked as a legit number.
So If I wanted to steal AMEX info, I would mask my CID as AMEX and make my calls.
If you get a call from ANY card or bank company, for ANY reason: STOP!

Listen to the message if it is a robo call or get the live persons name and reason they called, then HANG UP. Call the company in question back using the number on your card or via the contact number on your account statements to find out if the call was legit or a scam.


It is as simple as that.

What a crock of crap!!  I have AMEX Platinum and got a call from 800-824-9289 saying my account ending in numbers 56003 had suspicious activity.  So I check online and we don't even have a card ending with those numbers nor was there any activity.  I then called AMEX Platinum line and was told this was a fishing scam. Shortly after I called the 800 number via private cell line and was asked to enter my card number, my zip code, the last 4 of my SS number which I entered all random numbers. Finally got a live person and railed into him and asked how he sleeps at night. Don't call this number (unless you want to mess with them like I did) , always call the number on your card.

>> always call the number on your card.

Yup. Best advice in these situations.

Hopefully you were not calling my post "What a crock of crap"......  Just say'in.

BTW, calling any toll free (800 numbers), premium fee phone number (900 numbers), or emergency numbers (911 or such) with your Caller ID masked or blocked, such as *67 or cell phone ID block, does not actually hide your phone number.


From:
https://www.privacyrights.org/fs/fs19-cid.htm/#3

"3.  Are there exceptions to blocking?

Several exceptions exist to the FCC blocking rules:

800 number/toll-free calls. You are not able to prevent the display of your phone number when you call 800, 866, 877, 888, and 900 numbers. The called party, which pays for the call, may be able to identify your phone number using Automatic Number Identification (ANI) technology. FCC rules, however, limit parties that own toll-free numbers from distributing the numbers identified through ANI.

Emergency services. Calls to emergency lines — like 911 — are exempted from federal Caller ID rules. When you call emergency numbers, your phone number is transmitted even if you have Per-Line Blocking. In fact, the display device used by emergency services usually shows not only your phone number, but also your address so that police, fire and ambulance services can locate you in case you’re unable to provide the address."


So if you are calling back a scammer who is using a 800 type number to mess with them, you can not do it "anonymously". All you really wind up doing it confirming to the scammer that your phone number is a real number that can be answered by a live person, this gives your number value to other scammers and crooks.

Call the number on the back of your card to get the correct number.  I called and it is a different number.
Be careful and only speak to American Express.

I received a call from this number.  Rather than using that number to call back to, I called the number on the back of my AmEx card.  The number was legitimate.  Someone fraudulently used my credit card number to make a purchase in another state.  Glad I responded to the call.  If you are unsure as to using the 800 #, just use the customer service number on the back of your card.

This is a legit number to Amex's automated fraud detection.  I called the number on the back of my card and they verified and they saw the questionable transaction that needed verification.

As others have stated, if in doubt, call them back at a number you know to be legit and if there is truly an issue with your account, they will help you.

Confirmed with AMEX that this number is not fradulent.  I called the number on the back of the card to make sure.  I was told to call the odd number from a letter AMEX sent me.  The AMEX representative I talked to said that the letter they went me was on file with them for my card number, so they did sent me the document.

--- Verdict: Not Phishing ---

Sometimes a scam, sometimes AMEX?  Scammers are able to fake the Caller ID number to make the call(s) "look" real.  Calling this number will contact AMEX.  If you ANSWER a "call" from this number, it is possible that a scammer is calling.  To be safe, wait for a message.  AMEX will leave a message, requesting to call either this number or the one on the back of your card.  If you get the message, it is a good idea to call.

It is an accurate number. It's actually the same number as the one on the back of my card. If it is not the same as the one on the back of yours, play it safe and call the number on the back to verify.

800-824-9289 is Amex fraud. They left message on cell and work. They also said I could call number on back of card, but I called this one.  I got email notification as well with the same phone number. And I believe I got an alert when I logged in to account online. Nefarious attempted charges. Amex taking care of it. Later found someone hacked into my Bestbuy account to try and make those purchases and they changed the default shipping to their address.

This number 800-824-9289 is legitimate. I received a msg. from AMEX telling me to call this number because I was possibly the victim of fraud charge. I opted to call the number on the back of my AMEX card instead and they verified the number is theirs. Received my new card  in the mail, the charge was canceled. If worried just contact the card company with the number on the reverse side of the card, they can help and verify. AMEX was very helpful.

This is a real number. I have gotten a lot of fake ones, but this was the first one to specifically say American Express. I hung up and checked the website, and sure enough, somebody almost stole my card number.