866-212-7408

Receivables Performance Management
(R P M)
(866) 212-7408

° PO Box 768
Bothell, WA 98041-0768
(425) 984-6248


° 1930 220th St SE Ste 101
Bothell, WA 98021-8410

I wrote to our legislature and to follow is both what they said and what I said.Just thought the more of us follow the path given the better the chance of stopping the harassment. Good Luck to all of us!!!

Their email:
Thank you for contacting the Legislative Information Center and Internet Support.  We suggest you contact the Attorney General Consumer Hotline at http://www.atg.wa.gov/FileAComplaint.aspx  The other thing you can is contact the Department of Licensing as these agencies have to be licensed. File a complaint with them as well. http://www.dol.wa.gov/business/collectionagency/



Have a good day!
Washington State Legislative Information Center
PO Box 40600
Olympia, WA 98504-0600
(360)786-7573
Fax (360)786-1293 ☼☼





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From: BELINDA PUA [mailto:belindapua@yahoo.com]
Sent: Friday, August 24, 2007 12:50 PM
To: Support, Internet
Subject: RPM is harassing me and millions of other taxpayers


Hi my name is Belinda. I am emailing you today for help regarding a company named RPM. Alleged Collections service. These people (RPM workers) call day and night I have my cell and phone records to prove it. They don't care about who they're ringing just so long they can annoy people. My friends know my business as these people have called people from my phone records and harassed them telling them my personal information. I'm not a lawyer but I have researched with the BBB (@ www.thebbb.org) and the laws as you know are clear on these matters. However for some reason they don't think our laws apply to them! One day one of the workers had the audacity to tell me that God would be angry with me and that it's a sin to not pay.He further said my obligation as a Christian is to take care of my debts. That if I were to die tomorrow I could not go to heaven as I am a sinner for not paying. He also told me what kind of mother are you and what kind of example are you setting for your children? And of course topped it off with a threat that if I don't pay he would call child services and have my children removed. I don't know about you, but I'm getting steamed just thinking about it. Now all I'm asking is that you review my fellow Americans stories one listed below, as well as the companies info, and a web link to more tax payers needing your help.

Came home and found a message on my machine from a girl looking for some man I'd never heard of, asking him to call her at 866 212-7408.  I just shrugged it off as her having dialed the wrong number.  But the next day a man called and asked for the same name the girl did.  I told him he had a wrong number.  He asked if I knew this person which concerned me because I thought was a strange thing to ask.  When I said no, he immediately hung up on me.  NOW I was alarmed.  I had no idea what was going on.  I called the 866 number to find out what was going on.  The woman was very nasty, cut me off and said "are you saying it's a wrong number?!" and when I said "yes", she hung up on me.

After reading the posts on this site, I see now these RPM people are rude.  They can't think for themselves.  They can't step outside of the box or their attack mode for one second.  They have a phone number on a piece of paper they're ordered to call and like brainless robots, that's all they know how to do, so they call repeatedly.  If they can't harass the intended individual, they'll harass the next best thing...the unsuspecting person who answers.  Makes them feel accomplished I guess.  

Receivables Performance Management
(R P M)
(866) 212-7408

° PO Box 768
Bothell, WA 98041-0768
(425) 984-6248

° 1930 220th St SE Ste 101
Bothell, WA 98021-8410Caller: RPM


In closing please help as I am running out of patience and options. Thank you for your time and I look forward to hearing from you.

They are one of MANY rogue collection agencies in SERIOUS violation of the FDCPA:

§ 807.  False or misleading representations  [15 USC 1692e]

A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:

(1) The false representation or implication that the debt collector is vouched for, bonded by, or affiliated with the United States or any State, including the use of any badge, uniform, or facsimile thereof.

(2) The false representation of --

(A) the character, amount, or legal status of any debt; or

(B) any services rendered or compensation which may be lawfully received by any debt collector for the collection of a debt.

(3) The false representation or implication that any individual is an attorney or that any communication is from an attorney.

(4) The representation or implication that nonpayment of any debt will result in the arrest or imprisonment of any person or the seizure, garnishment, attachment, or sale of any property or wages of any person unless such action is lawful and the debt collector or creditor intends to take such action.

(5) The threat to take any action that cannot legally be taken or that is not intended to be taken.

(6) The false representation or implication that a sale, referral, or other transfer of any interest in a debt shall cause the consumer to --

(A) lose any claim or defense to payment of the debt; or

(B) become subject to any practice prohibited by this title.

(7) The false representation or implication that the consumer committed any crime or other conduct in order to disgrace the consumer.

(8) Communicating or threatening to communicate to any person credit information which is known or which should be known to be false, including the failure to communicate that a disputed debt is disputed.

(9) The use or distribution of any written communication which simulates or is falsely represented to be a document authorized, issued, or approved by any court, official, or agency of the United States or any State, or which creates a false impression as to its source, authorization, or approval.

(10) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.

(11) The failure to disclose in the initial written communication with the consumer and, in addition, if the initial communication with the consumer is oral, in that initial oral communication, that the debt collector is attempting to collect a debt and that any information obtained will be used for that purpose, and the failure to disclose in subsequent communications that the communication is from a debt collector, except that this paragraph shall not apply to a formal pleading made in connection with a legal action.

(12) The false representation or implication that accounts have been turned over to innocent purchasers for value.

(13) The false representation or implication that documents are legal process.

(14) The use of any business, company, or organization name other than the true name of the debt collector's business, company, or organization.

(15) The false representation or implication that documents are not legal process forms or do not require action by the consumer.

(16) The false representation or implication that a debt collector operates or is employed by a consumer reporting agency as defined by section 603(f) of this Act.

File a complaint against them with the FTC NOW!

https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

I Never Answer 866 Calls... They Call Constantly ...

There is a news article about RPM's abuses in the following link as well:

http://seattlepi.nwsource.com/local/328406_debt21.html

WHY are they still IN business???

these people called back in may saying i owed at&t 198.00. to stop any interuption with my phone how would i like to pay this. i told them they could take it out of my checking i00.00 this week and the rest the following week. they did. At&t said they never received these payments and i never owed an outstanding bill. now i have to file a fraud claim. these people need to be taken to the graval!!!!!!!!!!!!

I have been recieving these calls for at least two weeks thinking they were telemarketers.--"hang on for the next representative" or something...then a hang-up. {{Okay, we all have to make a living}}
After I finally became annoyed, I kept calling them back until I finally pulled out of them that they were a collection agency. {{Sorry, I don't owe anyone money}} I also pulled out of them the name they were looking for.  They had the right first name but a different last name and a different address, but the right town.
I read here about a possible relationship with MCI bills in 2001.  Yeah, I had that nightmare too! I also have a Sprint account we recently changed into my son's name--Sprint is mentioned here also.
Anyway, I told them they had the wrong person, and they said they would remove my number.  If they have my number, they should have my name...it's listed.  Interesting.  
They had better not mess with me.  I have worked long and hard to obtain excellent credit and I WILL harrass back--even if it means a trip to Bothell, WA accompanied by my lawyer, the Attorney General, and maybe all of you fine folks.  Hang in there, and don't give them any information they don't already have!

Receivables Performance Management
(R P M)
(866) 212-7408

° PO Box 768
Bothell, WA 98041-0768
(425) 984-6248

° 1930 220th St SE Ste 101
Bothell, WA 98021-8410Caller: RPM

I just called them after my fifth call today. They were looking for a woman named Elizabeth. I said no one by that name was at my cell number. I had just received that number upon activating new service. The woman then told me she would place my number on a list and i should not receive a call after 24 hours. And while i have been writing this, i have received 2 calls from them. They had better not call after today or i will be pressing charges.

The guys keep calling me and I finially ansewered the phone and they are looking for a guy named Mahoney and i said are you him then he got all rude and said no i need to talk to him. And i said im not him and stop calling but by that time they hung up

They call and hang up

Yes, all they do is call and call and then hang up once I answer the phone. I tried calling back but it rung a min then someone answer but hung up once I ask who is calling.....Please help if u can...

Kept calling me repeatedly, months ago.  Started up again.

they call all the time, it's really annoying...

First heard from them yesterday. They called my cell phone both times. I missed the first call, then answered the second one. Some guy mumbled something that sounded like he was speaking some native African language, then hung up. Found this link after Googling the phone number and really surprised at the level of activity this outfit has caused.

These people are a pain in the uknowwhat.  A collection agency representing Sprint PCS.  That should say it all if anyone has had customer service contact with Sprint PCS.  My issue I have been on top of since May.  Sprints Correspondence Dept. sent me a letter issuing requested credits and then turn around and send it to collections.  GIVE ME A BREAK! I give up.  Let them figure it out and I will write a letter to CYA with the credit reporting companies.  Thanks for listening.

this number start appering on my callers id for the past three weeks i ignored it but when i realized  that its been calling everyday i called to find out what was it about got this lady telling me that my wife owes sprint $400 told this lady my wife does"nt owe anyone but they kept on calling

Yesterday received a call from a different number than the one listed above; Received a call at 11:30 this morning (Sunday) from 866-212-7408.  RPM.  Same company as before.  I have no idea how they get these phone numbers, etc.  I am on the DO NOT CALL list also.  So far they have only called once - twice at the very most - for the past few 2-3 weeks - and not always every day - so perhaps someone has been working to stop this illegal, harrassing, uncalled for garbage?  I am keeping a record of the dates, times, caller company, and phone numbers each time they call to report to the proper authorities.  Maybe everyone else will want to do the same???

This company calls my house a minimum of 5 times a day.  When I try to answer, I get hung up on or told to hold for the next representative

They used a different phone number today when they called:  425-984-6248 - they have used that one before...the phone range only once at 4:12 this afternoon...I am recording the times, dates, phone numbers and how often it rings every time they call - should be helpful when I report them.

for the past weeks these people keep calling my house saying that my wife owes them over $400 told i ask them if they are crazy or what but all the morons did was tell me about my mamma seems like my number was program into these people head and regardless of what they cant stop dial the number .these people are scam artiese they dont wanna give a account # or anything all they saying is that we owes them and we need to pay them