8662357681

On june 21 2011 I got a bank statement from my bank and I had noticed a debited amount of $30 from my account which read: 06/21/2011 9:12:15 AM    External Withdrawal WEB - 866-235-7681 - 8662357681 PAYMENT ASSISTANCE 866-235-7681 -$30.00. I contacted my wife and she had no idea what this debit was for. So I did what my bank had said and was to call the number when I did they told me that there would be a refund. But I asked them why they took the money out of my account because I have no idea who they were and I never gave them authorization to debit $30 from my account. They told me I applied for a payday loan which I had not. It is now July 19, 2011 and I still have not received my money back into my account and every time I call they say "it was processed and it will be debited back into you account." They also told me to call this other phone number 1-888-897-8045 and I spoke with a man by the name of Jeremy ext 1016 and he said that the money should have went into my bank but I have heard that before. And NOW he has told me to wait even longer.I have also called the number stated above and asked what the company name was and I was told that they could not provide me with such information.Name of the organization is unknow due to company not wanting to tell me what their company name is.I came up with that what I believe that companys name to be is Payment Assistance address 9190 double diamond parkway, Reon Nevada 89521. Also the other company is Quality Customer Care phone number  1-888-897-8045 same as above which they have said that my refund should be coming. I can't wait any longer and need this resolved asap.

The same people took 30.00 out of my account as well.  I didn't apply for no loan online.  I want my money back.  They are going to be reported to the BBB because that's FRAUD.  I am upset because they took money I didn't have.

SO THEY TOOK MY MONEY TOO IF ANYBODY OUT THERE TAKE ACTION LET ME KNOW EMAIL ME AT laurise.bennett@yahoo.com

I was also charged, it appears when you fill out an application (somewhere) they enroll you in some type of program.  Then they charge you $30 as an enrollment fee.  I call the number and had them cancel me from he program and refund my $30

To all concerned,
I had the same thing happened to me yesterday. Please contact the Federal trade commission and report them so they will be shut down. I have been fighting with them for two days now. When I first contacted them about this they said that they would be happy to cancel my account but first they wanted to tell me about all these offers that they had for me. I then received an email stating that they will refund my money in twenty business days. I called them back immediately and fought with them some more finally they said they will give it back tomorrow. We shall see, if not they HAVE not heard the last from me and even if I don't get my money back they will be sorry they EVER tried to pull one over on me. I have reported them as fraud to my bank and have reported them to the federal trade commission. I am now going to search for a lawyer to see if I can get a class action suit brought upon them. If someone has already started one please post the info on here.
Thanks

The difference is you went to their site the rest of us did not and therefore were not aware of any fees whatsoever.

I had the same exact happen on the same day! Let me know about that lawyer

I just want to tell you that there is no box to uncheck and that this company changes their name often. I have been arguing with them for days and threatening legal action and have informed the FTC. What they do is attach themselves to other websites and get your information that way. Then when you call them they claim you started an account with them. I have also (since they took money from me) found their website and on their website it states basically that they can do whatever they want at anytime and that in fact the information on their website may not be correct and they will not fix any such errors. They are extremely sneaky and do not care if you threaten to take legal action. They will also lie to you just to get you off the phone. I do have to say that they have not hung up on me YET. I do intend to call them and harrass them everyday until they refund my money. So I guess I will be calling them for the rest of my life. Please inform the Federal Trade Commission if this has happened to you.

They charged my account without authorization! I never heard of them! Beware its sounds like a scam!

They call me today and I do not know who they are....

It happened to me as well, I called them and they said I signed up for a protection plan that would help me get the money I need and I wouldn't have to pay it back. I demanded a refund and they said it'll be put back in my account in 10-20 business days. It is a scam cause I know for a fact I never signed that plan.

I had the same thing happen, I called they said 10-20 day to replace my money, after 25 days I had to call back. they said I was scheduled for a call-back, now im pissed they said it will take another 20 days? what a scam !

You are so right, they did the same thing to me, I was looking at payday loan and the next thing money was being taken out of my account and the other debits, these folks do need to be shut down,
haven't contacted the Bank as yet, but will. When a person lives on a fixed income 30.00 dollars can hurt.  The calls come all the time, I just don't answer, they try to tell you the loan was deposited and you say if so, where is it.  Well then they say regardless of who got the $ you are still responsible.
You can't argue with people that don't speak ENGLISH....They are crooks and should be stopped.  Glad I'm not alone. Am really beginning to think you shouldn't pay your bills on line.

It just happened to me today. I went on my bank account and saw what an ACH withdrawal for 30.00 was taken out of my account. It's not even pending!! It made one of my checks for my bills bounce. I tried to call the number to see who it was and I got hung up on the first time. So I called it back and got a women on the line who talked way to fast, so I asked her to repeat it. Then all of the sudden she hung up on me. So now I'm pissed off and I called back, now they are closed for the night and wont be back till 9am!!!! I'm going to call my bank in the morning and hope and pray that I will get fixed!!! I hope these people who did this get taken down for fraud!!!!!!!

Don't celebrate yet. You will never see the refund.

Had the same problem. Lost $30.00 out of my account. Yes, I was payday loan shopping, looking for the best price. Even though I did not apply for a loan, because I missed the box that was checked authorizing this deduction ( like all of you did) it made it all legal. I called them, got a cancelation number, waited for the refund, it never came. I will live without the 30 bucks, I am just praying it doesn't happen again. closing and re opening a bank account is not easy when pay, bills, ect all all electronically done.

This "company" took $30 from me also without authorization  via an ACH debit.  I called the 866-235-7681 and not surprising I got someone with a foreign accent who first tried to sell me some sort of service that I didn't understand.  After I pressed and I insisted on the name of the company and she said "Membership Care."  I asked for a refund and she still continued to sell me some sort of service.  I became angry and asked for her supervisor and she said that she would be able to process my claim for a refund.  She proceeded to provide me with a refund confirmation code and said it would take 10-20 business days.  We will see.  I have also filed a fraud complaint with my bank.  The bank rep. in the fraud dept. stated that she has seen this number numerous times.  This company obtains your personal information (name, ssn, bank acct info) via online applications for payday loans and they debit your account the $30 as a fee for searching for payday loans.  Very bogus.  I asked the bank rep. if I could get a temporary credit for the $30 while they investigate and she said that since I provided all of the information they can't offer a temporary credit that I would get the money credited back to my account after it is investigated in 10 days.  Whatever.  Anyway, upon further investigation I found this website http://www.membershipcare.net/ and the 800 number listed on this site goes to the same recording as the 866-235-7681 number.  Not a big surprise. This is so fraudulant.  Good luck and God Bless to anyone who becomes a vicitm of this scam.  File complaint after complaint and open a fraud claim with your bank.

Update:  Received this email re:  my refund:
Dear Tabatha,
Per your request, this charge has been refunded and will post into your account within 20 business days, depending on your bank. We hope you benefited from the information in your Resource Center, as well as in your FREE Cash Flow Analysis. If you have not received your Free Cash Flow Analysis, please call us at (866) 607-1071. If you have any questions, feel free to contact any of our agents or myself directly at the number below.To log in to your account go to www.paymentassistance101.com . Your User Name is your email address and your Password is you 10-digit phone number.

Jezreel V.
Customer Support
T.F. 866.607.1071
F. 435.652.8442
Jezreelv@membershipcare.net


I CAN'T BELIEVE THEY ARE STILL TRYING TO SELL A SERVICE WITH A REFUND EMAIL!!!! OH MY GOODNESS!!  
WE WILL SEE IF I GET MY MONEY BACK.  MY BANK HAS BLOCKED ANY FUTURE CHARGES FROM THIS COMPANY SO HOPEFULL THAT MEANS THEY WON'T GET ME AGAIN.
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There is no box to uncheck to avoid the $30 they take from people.  Like just about everyone else on here I was payday loan shopping and that is how they ILLEGALLY got my information.  All I have to say that if you put your information out there on the internet like that scammers are going to get it and do things like this and there is nothing you can do about it except not put your information out there.  These people are crooks and theives, plain and simple.

This morning I checked my bank account and saw a $30.00 withdrawal and a $35.00 overdraft fee. I called my banks claim department first and they issued my money back and put a stop future payments from this place. Then when the other company was open I called them to make sure they knew they withdrew money without my consent and for them not to try again.  They also tried to sell me some other junk I told them no thanks an then they gave me a confirmation code..