866-849-0921

Our company, services, calls, etc are not a scam, if any of you had taken the time to listen during the call (instead of to people here who obviously didn't either), you'd have probably come to the same realization. In addition, many of the posts fueling the fire here are from local competitors who post false statements in an attempt to harm our business reputation.

We are not SMC, we are not Mobile whatever, and we aren't affiliated with any of them, period. We are a third-party marketing provider who are capable of servicing many of the sites owned by people who receive our calls. B2B telemarketing is very common and not the only way in which we generate business for our company. Although we do operate a call center for direct marketing purposes, we also get tons of word of mouth business, referrals from the Web, magazines, radio, other print and other publications.

We have been in business since 2004 and have an excellent track record of results. We urge anyone with doubts to contact us, via the 800 number or website and I would personally be happy to answer any questions, remove your info from our call list, or help in any way I possibly can. We try really hard to cater to you all, sometimes it can be bothersome, I know, as we are eager to share our knowledge and services with existing website owners. We will always attempt to do the right thing, so as I mentioned, don't hesitate to get in touch if you have issues receiving information that can help improve your business online and within search engines.

Thank you, sorry for not seeing these posts at an earlier date, if we had noticed them there would have been a response sooner from us. Good luck.

This company does have a call center and it generates about 90% of the business that they bring in.  These people have a answer for everything.  If you want to see what kind of company this is go to the address listed. They take applications every business day.  When you go there you will see that this company operates exactly the way that it is discribed in these notes.  DO NOT DO BUSINESS WITH THIS COMPANY.

You are right, the people that are calling you from this call center don't know anything.  They are reading from a script, and they count on people who don't know anything about computer technoloy to take the bait. They give you the impression that they are calling from the very company that sold you your current website, because it is assumed on your part, and they tell you that your site needs to be on the search engines, if you want to make money.  Something that the other company didn't tell you when they sold you the site in the first place.  Those companies also count on your ignorance.  These reps don't know any more than you do.  In fact they know less.  They are telemarketing robots that read from a script and then if you ask them a question about something that is not on the script, they get flustered and ask a manager to get on the phone with you.  Sometimes they will just have a technician call you back so that they can create more credibility.  Technicaians usually call you if they think that you are computer savvy. And that will be the last time that you talk to a technician about your web site,once you buy their marketing package, or a new website.  After that you will talk to their voice mail.  The smartest thing that you can do is get a cell phone number from them, and hang up.  If you do get a cell number, get their full name as well and post those numbers here.  If that rep has sold their services to other consumers, this will make it easier for those consumers to make direct contact with the company and the rep that sold them the marketing package or the website.  Post those cell numbers here to help other consumers to make contact with this company.

If you have been called by reps from this number, they will eventually take you to these sites.  Review, Remember, and avoid these companies offering web site enhancements

www.webmarketingsource.com
www.Captures.com
www.Visible.net

If you go to the webmarketingsource.com you may be able to access the agreement to see what you are getting into.

If you want to read some interesting dialogue that took place between the employees of Captures.com and consumers that complained about the lack of customer service, cancelations vs collections, and refund issues, go to www.ripoffreport.com and read the complaints,and then scroll down to read the rebuttls from people at captures.com.  Those rebutals will show you their true colors.  On some of those complaints they also claim that their competition is posting these complaints, or the same person is posting complaints to add to the list on the Rip Off Report site.  They think of everything to shift the blame on someone else.  As you read these rebutals you will see exactly why you should not do business with this company.  When Ronna posted her rebuttal on that site, Matt steped in and advocated that Ronna does not talk to people that way and when that rebuttal was posted she was in the hospital. Interesting, she was in the hospital and she also is advising a customer to get over the fact that this company ripped him off.  She also advises that he start taking all these pharmaceutical meds, and it appears that she has considerable knowledge about mental health medications, ect. Matt comes to the rescue to clean up her mess by telling consumers that Ronna really did not post this rebuttal becausssssssssssseeeeeeeeeee she was in the hospital.  So what, people can take laptops anywhere these days.  What does that prove.  I swear, these rebuttals from Captures.com sound like the rationalizations of juveniles, and that is exactly the kind of mental capacity that they possess.  Ronna obviously has many mental issues herself.  Her language is the style of a raving woman who clearly has a low self esteem.  I say, thankyou on behalf of the consumers for showing us just how disturbed you really are.  Your knowledge of mental health medications makes it all so clear. Ronna obviously is not very intelligent, has no class, and there isn't enough money in the world to cover up the true colors of your company and what goes on there.  Get over yourselves,step up, and grow up!  Take responsibility for once in your life.  That is what a leader does.  They take responsibilty, and make things right.  

There is also an advocacy program that businesses can be a part of through Rip Off Report, but they have a excuse for avoiding that program as well.  They refuse to make things right with the consumers that have complained about their company on that site and rationalize that it is not necessary for them to make things right, because they never did anything wrong.  They refuse to go through any kind of arbitration to resolve some of the concerns that these consumers have about the money that they invested in the marketing packages and websites.  Their response is that it is the fault of the consumer that their website has failed. If you really want these complaints to stop, go through the arbitration process with Rip Off Report and refund these people.  ONLY YOU, CAN MAKE THIS PROBLEM GO AWAY BY CREATING GOOD WILL, AND TREATING YOUR CUSTOMERS WITH RESPECT.  NO ONE BROUGHT THIS ON YOU, YOU BROUGHT THIS ON TO YOURSELVES.  SO DO THE RIGHT THING, AND CLEAN UP THIS MESS! PEOPLE NATIONWIDE ARE GOING TO CONTINUE TO PUT PREASURE ON YOUR COMPANY UNTIL YOU COME CLEAN. YOU HAVE NO ONE TO BLAME BUT YOURSELVES.  YOUR COMPETITION IS NOT RESPONSIBLE FOR YOUR LIES, MISREPRESENTATIONS, AND YOUR FAILURE TO PROVIDE THE SERVICES THAT THESE PEOPLE PAID THEIR HARD EARNED MONEY FOR. YOU HAVE TWO CHOICES, YOU CAN CLEAN UP THE MESS THAT YOU CREATED, OR THE AUTHORITIES WILL EVENTUALLY CLOSE YOU DOWN, AND SOME OF YOU WILL GO TO JAIL. IF YOU WANT TO BLAME SOMEONE, BLAME YOURSELVES. YOU ARE THE ONLY ONES THAT HAVE FUELED THIS FIRE AND NOW PEOPLE NATION WIDE CAN SEE THIS FIRE. IF YOU ARE THE HONEST COMPANY THAT YOU CLAIM TO BE, GO THROUGH ARBITRATION, WITH RIP OFF REPORT.  PROVE IT!

Call the FBI in Washington State @ 206-622-0460 and ask them who you would talk to about this issue, to file a complaint.  The FBI is involved in investigating in this kind of fraud.  It is just a matter of getting through to the right person.  There is other contact information below, to let other agencies know about these activities.

Also contact FBI office in your state.

There are several pages of complaints on this site.  After you read the first page scroll down to the bottom and click on the next page.

Time to hire a real PR firm instead of engaging in pretzel-logic flame wars everywhere your name is brought up.  

Yeah, thank me later.

This company has helped me with countless hardships during my time as a website owner. I for one am glad they called, otherwise I wouldn't have known the possibilities or rewards that are now clearly present.

Just hope to be able to keep up the consistency, but there's no doubt that the are the real deal. I tried another company, one I called, that did little to nothing to help me.

I guess everyone has their own experiences, but I read through this entire listing and have to admit that many of the posts appeared to be biased or from people who have an axe to grind. From my experience, it has been nothing but smooth sailing.

If your web site is so functional, and you are getting great results, post your website URL on this site and let us see if that site is everything that you say it is.  Other wise I am under the impression that this is just another employee at Captures.com posting this reply, to save face.  Captures can go through the Rip Off Report arbitration process to prove that they are everything that they claim to be.  Again, I say prove it. You may not like it, but everyone that has been ripped off by hundreds or even thousands, has a ax to grind.  Deal with it!

On the web, you can pretend to be someone you're not!

And while you're at it; a real production company - those YouTube videos are so bad it hurts.  But hey, I guess they look pretty convincing to the pensioners and stay-at-home moms.

Lets keep things in perspective here.  

Your name,phone,cell, and your URL

Good point, that is why the authorities are finding companies like this to investigate.  These companies are highly involved with internet crimes, misrepresentations, and fraud. That is the point.  This company is not what it appears to be.  Don't get upset, you brought it up!

Would you like a moment to sharpen your mind?  My ax is already sharp, so I guess I don't have to grind it, any further.

Brad
http://www.jokersracing.com/
425-605-8656
425-605-0773

This web site is one of the web sites that the sales reps take you to when they try to sell you a site.  Also if you look at the report on Rip Off Report posted by the X employee he mentions that this is a site that they promote because it is owned by someone in the company, and they are directing traffic to that site through the call center.  Thanks, now we know that you work at Captures.com.  Nice try!  Are you really that [***]?

None of you know what you're talking about. I used to work there and they do a good job at what they do. Better than some of the other places I worked at that are similar in nature. I was not in sales I was in office and clerical so I talked to a lot of the site owners. Just thought I would stand up for the place that helped me get into the college I currently attend and helped a family member of mine who was out of work to get a decent job.

Thank you for letting the consumers know how their money was spent.  I hope that you learn to communicate better.  As for your family member getting a job there, I don't doubt that he now has a job that pays well, and he or she is earning that money through a fraudulent company. Also, isn't it interesting that you are no longer working there, yet you came into work this morning, at Captures.com, and posted this comment on this site, as if you didn't have anything better to do.  Most of the call centers open up very early in the morning when the reps are calling nation wide.  Isn't it interesting that you suddenly poped up as a X employee, to engage in this conversation.  Is it possible for you people to say anything credible?

Its amazing what happens in fantasy land, where you must spend most of your time. Whats funny is how you appeared at the same time. Strange isnt it. The whole west coast goes to work at the same time idiot. Like you just did. I earned every dollar I ever made and what counts is that I was morally OK with my job and the people I worked with there. The customers they have should feel good about the investments they make. It's obvious if you know anything that they use it to improve what they provide. My statement from my last comment remains, get a life. Try one outside the fantasy you create.

It's pretty obvious how many Captures eyes are on this now - if you notice the post ratings are all fairly biased now, whereas yesterday, and the day before, no one even bothers to click the little thumbs up or down.  But now, wow, hey, +14 to all pro-Captures posts and -10 or more to anything negative?  You guys (Captures) couldn't be any more fake.