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- BlueOnyx replies to highplainsdrifter| 2 repliesThat's interesting what you say about Cenlar. I have a Cenlar mortgage, but I don't consider myself a "high risk" loan. The local broker I went through said I had "excellent" credit, but the original underwriter was TBW. When TBW went belly up, Cenlar took over a lot of (if not all of) their accounts. I noticed a reference to Cenlar on another website that was discussing the BBU Interservices' fraudulent $29.95 hits on checking accounts. To be fair, I've been totally pleased with Cenlar handling my mortgage. I had a LOT of problems with TBW, but Cenlar has been totally capable. It's very possible they have a security problem with their accounts, which they will need to plug. I will be calling them, too.
Needless to say, I got hit with this same charge on 2/1. I just got off the phone with my bank, who say I have to come in to sign papers and have them notarized before they can remove the charge. Some people on the other website I visited said they were told by their banks that they had waited too long (even though it had only been a few days), but my bank told me I had 30 days to make a formal claim. She asked if I had called the number on the check, which I hadn't, but I did after I hung up. To my amazement, someone actually answered and "handled" my call. Some perky young girl named "Brittany". She said the charge was for either internet services or website service. Didn't mention anything about porn. Probably because I'm female! Anyway, she said she would have the charge reversed and it would take 5-8 days. I told her I had contacted my bank and had researched this and found people all over the country had these fraudulent charges and the FBI would probably be brought in, since it was done in many states. She apologized, but didn't seem surprised.
It will be interesting to see how this plays out. I would imagine a lot of people would ignore a $29.95 charge, just figuring they forgot to enter something. I think these people will make a lot of money before they get caught (IF they ever get caught!). - butterflyjni replies to BlueOnyx| 1 replyThat's interesting what you say about Cenlar. I have a Cenlar mortgage, but I don't consider myself a "high risk" loan. The local broker I went through said I had "excellent" credit, but the original underwriter was TBW. When TBW went belly up, Cenlar took over a lot of (if not all of) their accounts. I noticed a reference to Cenlar on another website that was discussing the BBU Interservices' fraudulent $29.95 hits on checking accounts. too.
Needless to say, I got hit with this same charge on 2/1. I just got off the phone with my bank a few days ago, who say I have to come in to sign papers and have them notarized before they can remove the charge. They asked if I had called the number on the check, which I hadn't, but I did after I hung up. To my amazement, someone actually answered and "handled" my call. Donald said the charge was for an adult website service. He said he would have the charge reversed and it would take 3-7 days.
I did call BBu to get more information about who did this and they referred me to www. billingassistance.net who I called and Pat gave me the Merchant address of
Merchant 27 codevar Victoria, Seychelles and the IP address of the computer that sent the charges in to be billed, I will take this to my Sheriff's office. I'd ask all of you to do the same or send it to the FBI. - Osewfine in Tennessee replies to JenThis same thing just happened to me. I was wondering if you have received your refund. They told me I had been issued a refund also, but if you have not gotten yours from back in Jan, I'm sure I won't get one either. I've called my bank & I have to go in and fill out a form to be notarized.
- Eric replies to More InfoNote: these items have NOTHING to do with the ACH system -- as you mentioned yourself, they are checks. Checks clear via the check clearing system, which is a completely different entity with different processes, regulations, etc.
- I got it as well replies to butterflyjniI too got taken by this fraudulent charge. Some common remarks i see relative to myself are Cenlar and Bank of America. I have made a report and also have reported this to the Lyons County Sheriff’s Office. If it is any help to anyone, I am a police officer myself and tracking these type of crimes are somewhat difficult and more often than not, unable to trace, and equally important, nearly impossible to convict. Good luck to us all........I believe in public hangings to criminals!!!
- Osewfine in Tennessee replies to MicheleI don't think stopping payment to a certain company will work. They can just go back with a different name next time. I just closed my account this morning for the same reason. BBU. I was just wondering if maybe all of us have PayPal accounts, because a while back they said the Wikileaks guy had hacked into PayPal. I do however have my mortgage through Cenlar & have been making my mortgage payments online for a couple of years now, but last month for some reason there was $2.00 servicing charge added on. So this month I paid directly through my ckg acct billpay. After reading postings on here & ripoffreports.com I think that possibly the mortgage company contracted with BBU to handle their online payments. I called them a few minutes ago & I did not mention BBU but asked why the $2.00 charge & they said they would refund the $2.00 & if it is ever charged again let them know & they will refund it again. It's all a mystery isn't it? I do hope if anyone gets a refund from BBU they will come back here & let us know. I'm not holding my breath through.
- Osewfine in Tennessee replies to SheRaRaDo you have a PayPal account?
- NHartNoticed an odd deduction on my checking account. The amount was 29.85 and it had a very long check number assigned to it. I clicked on the image to see what it was and it had Platinum World Group 2840 hwy 95 Silver Springs NV and it had a FALSE address for me and my husband. It also said no signature required. I googled this address and I see a lot of the same thing happening with the same address on other peoples checks. The only thing that changes is the company's name. Also, I read on several websites that the one thing everyone has in common is that we all paid our MORTGAGE online and that our mortgage payments are serviced by CENLAR or loanadministration.com. So it appears as if CENLAR has been hacked and our financial information has been stolen. I am going to my bank first thing tomorrow and fighting this charge and hoping they can protect my account without me closing it.
- Caller: no call
- SheRaRa| 2 repliesI think it's an Anthem Blue Cross Blue Shield employee who stole Banking Info. I just realized my name is misspelled the SAME way on my Blue Cross Blue Shield card as it was misspelled on the UN-authorized check!! This misspelling error was fixed - but I have an old Anthem Blue Cross Blue Shield card - when I looked at this everything clicked.
BTW: Anthem Blue Cross Blue Shield has a DELAY this month in their ACH withdrawals due to some...PAPERWORK issues!!!! I told the representative at Anthem BCBS about the "coincidence" of my misspelled name and she said "no, that's not it"...yeah right.
PS
I have a weird name and it is never misspelled the way it was in the above case!- Caller: BBU Interservices
- SheRaRa replies to highplainsdrifterNot a borrower but do use Anthem Blue Cross Blue Shield! Do you??
- Nancy| 1 replyI just got hit from BBU Interservices (866-326-3568) / RPS FBO READY CASH, I too know it came from Anthem Blue Cross, they mixed names and account numbers but the bank paid it. If Blue Cross knows this, why is it still happening. I got hit on 2/10/11. Place a police report here in Sacramento, CA and will go after Blue Cross too.
I KNOW FOR A FACT IT IS ANTHEM BLUE CROSS BECAUSE THAT IS THE ONLY PLACE WHERE MY DAUGHTER'S NAME WOULD BE LINKED MY BANK ACCOUNT LINKED AS I PAID THE ACCOUNT THROUGH AUTOMATIC PAYMENT. THEY EVEN USED THE MIDDLE INITIAL, FURTHER PROOF. - Nancy replies to SherryMe too Sherry, same circumstances. Anthem Blue Cross account was in my daughter's name and my bank account used to pay the monthly charges. They have to know they have been hacked and they still have not notified us. I am in Sacramento too. Schools Financial C/U.
- LittonLoan replies to Pissed off in Cali29.95 zapped from account. Seems everything is pointing to paying the mortgage online,no matter who your mortgage is with. Just started paying Litton Loan online. Did they hire a new company (or maybe still the old one)to handle their online banking transactions to save themselves a buck? So much for trying to come out of the dark ages!
- Kimmy replies to JimmyI got hit by these charges as well. They have now changed their name on the check to FT Class World with a phone number of 866 613 6434. The phone number just goes to a generic voice mail. Jimmy you may be correct. I pay my mortage online with Cenlar.
- Nancy replies to NancyYou must report this to whatever company you believe was hacked. I called Blue Cross on the 15th and was told that was the first call they had. I find this difficult to believe. I know for a fact that my information was stolen from Blue Cross. They also called me back today to tell me their IT hasn't found anything. However, my information was stolen from Blue Cross.
You must call Anthem Blue Cross Corporate Office, 1-317-488-6000, ask to speak with the Privacy Office. Do not waste your time calling Blue Cross Customer Service. You may as well tell your dog or cat. I spoke with Jim Bixler, a privacy officer.
You must file a police report.
You must start an investigation with your bank and close your account immediately.
In our case, we do not know if just the ACH exchange has been compromise or all of the members personal ID (i.e. birthday, social security, address, etc. )
You must take a stand. - Nancy replies to SheRaRaRead my post below, I have a number for you to call.
I am also reporting it as a HIPAA violation. Blue Cross has not notified anyone. - Nancy replies to SheRaRaRead my post below, I have a number for you to call.
I am also reporting it as a HIPAA violation. Blue Cross has not notified anyone. - AnnoyedI too had BBU remove 29.95 from my account on 2/2/2011. I went to my bank who told me that they will retrieve the money but I must close my account and open a new one. this will be a major headache because I have several direct deposits which must be notified as the bank told me they could not link the accounts. this is becoming a headache because thus far I have spent 1 hour in going to the bank, filling out forms and notarizing them. I will now need to spend more time in advising those that are depositing into this account of the change. More time spent. I will probably get hit for a charge for new checks to go with that new account. Thank you Cenlar.
I say thank you Cenlar because I called them, first they denied knowing anything and as I went up the ladder Cenlar said they were aware of BBU without my mentioning this. They also said that their system is totally secure, tesd daily and cannot be breached. I suggested perhaps a dishonest employee.
I also asked them for an alternate means of paying my mortgage and was told they only accept checks.
Shame on them. - MikeHey guys, these [***] are still at it. Feb 1, I got the 29.95 charge. Same story as all- electronic check, name up in left corner with wrong address. Been a Wells Fargo customer for 21 years. That "no signature required" thing is a real bunch of banking [***]. Anyway, BTU's customer service number is now 866-326-3568. I'm letting Wells handle it for now............
- Ben| 1 replyJust got hit for this. BBU Services. Headed in on Tuesday to close my checking account. Reported to BBB and FBI and local police. I am also a former Taylor Bean & Whitaker mortgage which was transferred to CENLAR when they went under. Will be refinancing my loan with someone else.
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