3129511276

it's sears service survey. Seems I'm not alone thinking how totally screwed up sears has become. Needless to say it isn't what it was years ago so my next appliance purchases will be from the lowest bidder.

at least the local service company A&E out of elpaso was right on top of  fixing the problems..getting them here however involved multiple rants and threats to sears. As it was they extended my credit with no interest for a year to "make up" for my agita. I needed a box car full of tums to deal with the aggravation.

Sears will go the way of circuit city in the next 4 years. Just watch it crash and burn.

I got a cell call, too. Didn't answer it since it was unrecognized.  Probably some scam.

unknown caller, no message left

I have recieved several of these calls today (Sunday). Based on this forum it would seem this is a survey from Sears. I understand the need for the survey, however, to disconnect the line once it is answered is not good business. I called the main number for Sears service at 800-424-2047. After going through 1,000 menus I got to a pulse. I instructed the pulse to place me on the do not call list.

Pressing 'o' to get throught the menu may be good. I will report back on developments.

I went to http://www.searshomeservices.com/repair?psid=65163430&sid=HSRx20090527x00043.

There is a feedback button on the top right. I left a note asking to be removed from the survey list and the placed on the do not call list.

We bought a new stove from them. I love it, but don't care about their survey.

Thanks everyone , was wondering who keep calling with no message. Already let them know how I felt in an email so they can kiss my a#@.....

Reverse Lookup on 312.951.12676, belongs to Sandy Jones,1365 N. Hudson Ave., Chicago, Il. 60610. I just purchased a t v from Sears so this must be one of their scams. Will report it to BBB. Shame on you Sears.

We got a call at 1PM on MOTHERS' DAY!   Fortunately we weren't home, so we weren't 'bothered' by it, BUT we wouldn't have answered anyway and here's WHY:

1.  ALL are SCAMS/ID THEFT attempts using the themes of "lowering interest rates" or "winning a home security system" or even 'doing a survey'; all LOOPHOLES under the DoNotCallList Rules.  ALL are attempts to get CREDIT CARD NUMBERS and/or personal info such as SOCIAL SECURITY NUMBERS.
2.  ALL are ROBO-DIALED, thus the reason that many are 'blank' or 'no one there calls' or don't leave a message.  (These are computer generated calls that, dial as many as 10 numbers at a time.  The FIRST one answered goes to a live person in a "Boiler Room" Call center (TELEMARKETERS, so to speak) who then pick up their handset and proceed to launch into their SCRIPT to try and either SELL to you or STEAL YOUR INFORMATION FOR FRAUD PURPOSES.  The rest of the calls in the bank of 10 are 'dropped' or put into limbo, with the computer making note to call them again later.
3. ALL are using ALL or mostly FOREIGN ACCENTED CALLERS, of hispanic or ASIAN-INDIAN origin
4.  I suspect these are all ONE AND THE SAME "Company" which is using various "SPOOFED" (false, pretending to be somewhere/someone they are NOT) NUMBERS and PROBABLY NOT EVEN ON U.S. SOIL; probably GENERATED OVERSEAS in some SQUALID GOD FORSAKEN COUNTRY with NO RESPECT or MORALS for US VALUES and LAWS.  PROBABLY OWNED by either a foreign government OR RICH AMERICANS or AMERICAN CORPORATIONS who are trying to further RIP OFF others.

IT CANNOT BE "COINCIDENCE" that these calls come in 'waves' or 'spells'; none for several weeks and then multiple calls from multiple numbers all at once over several days/weeks.  THEY CANNOT be INDIVIDUAL COMPANIES; I suspect a MAJOR CRIMINAL ENTERPRISE HERE that the U.S. Government either CANNOT find/stop or WILL NOT find stop, because SOMEONE IS BEING PAID OFF TO PERPETUATE this.

I SUSPECT THIS IS ALL TIED TO THE VARIOUS PHONE, CABLE COMPANIES, and **CREDIT CARD COMPANIES who
1.  Want you to USE UP YOUR CELL MINUTES on CRAP, so you'll be 'forced' to 'UPGRADE' to higher cost plans, and,
2.  Agree to PAY EXTRA for CALL BLOCKING services, CALL SCREENING services and even CALL TRACING services (as high as $5/call!) not to mention **UNNECESSARY** "CREDIT PROTECTION or MONITORING" SERVICES.

WHAT YOU CAN DO:
1. REGISTER ALL YOUR PHONE NUMBERS with the DO NOT CALL REGISTRY, www.donotcall.gov and then FILE A COMPLAINT after EACH AND EVERY ONE of these calls.  Eventually, the government will be forced to address this, especially if you follow up with #4 on this list.....
2. DO NOT ANSWER THESE CALLS.  IGNORE, IGNORE, IGNORE. (If you have an IGNORE button on your cell,  to avoid paying for voice mail, USE it!)  Eventually, theses calls will diminish in frequency.  THEY ARE PAID BY THE CALL, and like the playground bullies, if you don't engage with them, they will go where they get the most reward.
3. DO NOT CALL THEM BACK, Do NOT PRESS ANY # to 'stop' these calls.  THAT DOES NOT WORK!  In fact, all that does is CONFIRM TO THEIR COMPUTER that your number is a valid working number, and it will RECORD your number as one to TRY MORE FREQUENTLY.  Again, see #1 and #2 above!
4.  CALL, WRITE, EMAIL, FAX YOUR CONGRESS PEOPLE, STATE REPS, AND GOVERNMENT OFFICIALS. Push, Push, Push!!!!!    **THEY WORK FOR ***US***!!!!!  If we BUG them enough, SOMETHING will get done, eventually.  SQUEEKY WHEELS, people!!!

LET’S BE *SMARTER* THAN THE BAD GUYS, AND LETS STICK TOGETHER IN THIS!

What about "Kind Enough" to PROPER ID THEMSELVES with something like "SEARS SERVICE" or SEARS CUSTOMER CARE" or even just "SEARS"????

WHY do they have to HIDE behind the anonymity of "ILLINOIS" or "Out of Area".  THIS should be ILLEGAL and there should be FINES for this.

I got a call twice from this number.  I figure it is Sears also.  I had my mower worked on recently.  Sears as an org really blows, but the technician was awesome.  He has no control over scheduling.

I do not want to receive these calls anymore, please take me off your list.

Just got a phone call from this number. I also recently had a tech here to check my tv, took out the extended service warranty, so once a year they check my tv.  AND yes, why can't the just leave a message. I'm tired of surveys, if I didn't like the service, I would call Sears to complain. Don't bug me on the weekends.

Got a call from this number today happy to know now that its Sears and I would have liked to taken the Survey... I had a really good experience .. maybe they will call back

I am very certain that this number is an attempt to ask for a survey about your recent Sears delivery.

I do not think this is a scam, but rather a customer satisfaction survey from Sears.

I am very certain that this call was a customer satisfaction/feedback survey from Sears.

Sears customer satisfaction survey.

Very helpful site.  Sears was out on Tuesday and the calls keep coming. I will try going to the website mentioned in a previous comment (searshomeservice.com/feedback) and see if that helps.

Sears home service....delivery survey.