7272520516

The following information is on Suntasia marketing and its promotions.

The address where ALL the telemarketing calls originate from is:

Suntasia Marketing
8751 Ulmerton Road
Largo, FL 33771
Tel#: 727-471-0276 or 1-800-NEW-TEAM

Website: http://suntasia.com/

Live calls to your house start with the numbers 727-683-#### or 727-252-####. There are 8 rooms which hold 24 agents in each plus a customer service area. You can actually see what Suntasia looks like on the inside by copying and pasting their website address above to your address bar.

The programs and the companies they currently promote are:

Travel Agents Go Direct (may have changed names again)
Distinct Advantage
Freedom Gold
FloridaWay
Prism Communications

Here is a list of programs they use to promote:

Agents Travel Network
Capitol Vacations
Florida Passport
Travel Agency Network
Teliflex Communications
VersaTalk

ALL the companies listed above have an “unsatisfactory” rating with the Better Business Bureau.

I know this company very well b/c I use to work for them. Lasted about a year before I found out about their shameful business tactics. Many have got their money back but others were just taken.

If you are tired of the calls, send them a “certified” Cease and Desist letter (see sample below). Next, contact the Better Business Bureau and file a complaint with them b/c at least it assures you that Suntasia will have to respond. This is another thing they don’t like to do. It forces them to give a response to the BBB and thus give back the money owed if you were ripped off. Also contact your local media (IE new stations) and let them know about these crooks. They were exposed 3 times last year on tv by local news stations around the country.

Finally, whether you do or don’t get a response from Suntasia contact your local tv news station anyway. Most news channels in your area have a consumer complaint tip hotline. Go on the net and log on to their site. I know this would be a “juicy” story for them especially during the months of November, February and May b/c of the ratings period. They need unique stories to get their audiences attention.

I also suggest you file a complaint with your state attorney generals office and in Florida as well letting them know the situation. There was an active investigation which began in June of last year which I believe is still on going.

Below is a sample of the Cease and Desist letter you can use to make them stop calling you.

Your Name
Address
Date

Donald Booth
Suntasia Marketing
8751 Ulmerton Road,
Largo, FL 33771

Dear Mr. Booth:

I request that you CEASE and DESIST in your efforts to market your products to my phone (insert number(s) here). I am NOT interested in anything your company has to offer.

Also if you don’t comply with my request I will seek legal action against your company as well as contacting the local media and the Better Business Bureau. It is my personal policy not to deal with marketing companies that solicit over the phone without my consent.

You are hereby instructed to cease and desist any marketing efforts immediately by deleting my name, address and phone number(s) from your dialing system or face legal sanctions under applicable Federal and State law.

GIVE THIS LETTER THE IMMEDIATE ATTENTION IT DESERVES (scumbag is optional here)

Cordially

Your name here

End of letter

Note:

Make sure you sign the letter otherwise it is not legal. Also, make sure you certify the letter when you send it. This way you have proof they received it. One last thing, remember to list ALL the phone numbers in your home including cellphones so they don’t have a chance to slip through the cracks and call you.

ATTENTION: ANOTHER BANK ALERT ON SUNTASIA MARKETING!

Like I have been saying all along, more and more alerts are being sent out by banks, tv new stations as well as the internet about these crooks.

The alert below was posted recently by Members Plus Credit Union warning it’s customers about Suntasia and it’s umbrella companies like Distinct Advantage, Freedom Gold as well as many others.

Telephone Scam - BEWARE!

Members Plus Credit Union has become aware of a fraud scheme which has targeted some of our members. In this scheme a member is called by a marketing firm and led to believe that MPCU hired this firm. They claim that the member will receive free gifts, but that they need to confirm a bank account number. The caller will read off the bank’s routing number, which is public knowledge, and ask the member to provide the account number. The account number can be used to withdraw funds from the victim’s account.

The calls are usually placed from the “727” area code. In the past, this group has used the business names of Distinct Advantage, Freedom Gold, Capital Vacations, and Suntasia Marketing. Members Plus Credit Union has not hired Distinct Advantage, Suntasia Marketing or any other marketing company to call our customers. You should be very cautious of any free offer made over the telephone. Never give out confidential information such as account numbers, social security numbers or other personal information.

End of Alert.

You can see the MPCU posting for yourself by visiting the site at:

http://www.memberspluscu.org/ASP/whatsnew.asp

Scroll to the bottom and you will see it.

For those who are not aware how important it is to let people know about these scam artists including those in the media, here are some links on news stories that were done in 2006 on Suntasia Marketing and the products they promote like “Distinct Advantage”, “Travel Agents Direct”. Just click below and watch a woman in Pennsylvania who was being taken for a ride as well as others they tried to scam.

Consumer Alert: Discount Membership Clubs - KDKA Channel 2

Link:

http://kdka.com/consumer/local_story_265165935.html


“Man Warns About Suspected Phone Solicitation Scam” KETV Channel 7

Link:

http://www.ketv.com/iteam/9727067/detail.html


“Telemarketers Using Costco’s Name to Entice You To Buy” KOMO 4 News in Seattle.

Link:

http://www.kendallwatch.us/community/telemark ... tice-you-to-buy

They have not only been exposed by the media but as many as 7 bank alerts in the last year alone were sent out to warn consumers about this scam not to mention a second federal investigation still on going since July of 2006.

If you think if can’t happen to you think again. Remember ALL the products that are marketed and sold come from one place ONLY, SUNTASIA MARKETING in Largo, Florida.

The programs and the companies they currently promote are:

Travel Agents Go Direct (may have changed names again)
Distinct Advantage
Freedom Gold
FloridaWay
Prism Communications

Here is a list of programs they use to promote:

Agents Travel Network
Capitol Vacations
Florida Passport
Travel Agency Network
Teliflex Communications
VersaTalk

Their website is www.suntasia.com

They are located at:

Suntasia Marketing
8751 Ulmerton Road
Largo, FL 33771
Tel#: 727-471-0276 or 1-800-NEW-TEAM

Any questions are welcomed but please read some of the posts in this site so as to not repeat the same information again. My last two posts answer 95% of your questions on who these guys are.

Hope this helps clear things up a bit. Comments welcomed.

Wow! Great stuff! Thank you so much for posting and sharing this data. I am also getting calls from the number and now I how to handle it.

They called again today and I answered.  He went through the whole spiel and I told him I wasn't interested, and to please stop calling my cell phone. He got very nasty and said I was the one who disclosed my number when I bought something. I said I would never do that as it is my cell phone. He started trying to bully me into taking the free vacation. I repeated that I didn't want them calling me ever again, and mentioned that I am a producer for a TV station in a major city that has an investigative unit.  He cut me off and asked what my working at a TV station had to do with a free vacation.  He then said sarcastically that since I was being so nice, he'd out me on the Do Not Call list and give me a customer service number.  The number is 877-777-2709.  I repeated that I don't appreciate telemarketing calls on my cell phone, because it's costing me money, and he said they weren't a telemarketing company.

I am forwarding everything to our investigative team, because this guy was just that much of a [***].  

Thanks Joe for the info.

I am not going to put my name here because this place can be read by them. But they are calling to my cell for a couple of weeks. I believe if they still keep doing this we need to do something because I am tired of this. They call me and they keep in silence just listening.... weird! Just three days ago a guy ask for somebody and then hung up. How do you know that came from that company? I am thinking send them a lot of email spam, etc to respond in the same way......we need to do something together to close that garbage!

The more we get the word out the better off we will all be. If you are getting unwanted calls then send them a "certified" cease and desist letter. By staying silent you are basically allowing them free access to call you everyday. Stand up for yourself. Don't let them take over your life.

They have been exposed by the media, banks and on the internet, so we have to keep it going.

Got a call from this number yesterday and I figured I would search it online to find out who these people are.  They knew my name, phone, routing number, and last 4 of my acct number.  I continued to ask about how they got this information and the best they could come up with was from 'affiliates' from some 'First Response Program'.  When I asked to explain further, she said that if you make purchases at Walmarts with your account that is how they can get it.  I think that is a bunch of larf since I don't and have never used my checking account to make purchases at Walmarts, I always use a credit card.  I understand all that information is on all the checks that I write, but I only write checks to the utility companies and my cell phone service provider.  

It's still a little shady that after probably 20 minutes of going back and forth with them asking me to pay $1.95 for some $400 dollars worth of plane vouchers and 2 day 3 night vacation somewhere, I demanded to speak with their supervisor and she just kept spitting the same deal like a robot.  After a few more demands, I was simply hung up on.  When I called back, I got an automated message that said 'press 2 to remove your phone from our list' which I did and I'm sure will keep my number active on their lists since they know for sure it is a live number (probably a dumb move).  Then on the second call back, I got some guy (didn't catch his name) and explained that I was hung up on and demanded to speak to a supervisor.  He rattled off this long robotic speach about giving me a number to customer service if there were problems, and a bunch of jumble that I couldn't really catch.  (A light talker mixed with a robotic monotone voice talking really fast).  I asked him to repeat himself and he spat it out again same volume and tone, but this time I caught the last part of, "... if not have a great day".  Then he hung up.  I don't feel like calling back anymore, but hopefully some law agency is looking into how they have our personal and account information and shutting them down.

I hope this releaves some stress that the rest of you are having, it's always nice to feel that the same crap is happening to other people.

i get phone calls daily from this 727-252-0515 number, they call at least once a day.  I never answer it and they never leave a message, but they still proceed to call....this has been going on for about a month now and its getting annoying....this is when I googled the number and I saw this message board...it looks like they bother a lot of people and I am glad I didnt answer the phone, I just wish that they would stop calling me!

i fell for and gave my account number but after keeping the phone i came online and saw this page when i googled travellifegodirect and thank u guys!!!i immediately froze my account and and i am goin to close it as soon as i go to the bank

Just received a call from a 727-252-0516 number at 9:17am this morning on March 23, 2007.

I let it ring a couple of times and when I answered, they hung up and did not leave a message.  I just happened to find out about this internet page by doing a search on the number by typing it in the google search box.  Glad I did.

On their second call to my cellphone this morning I answered.  Same basic spiel.  As soon as they asked for account info I called BS on them and hung up.  Tried to report them to the Clearwater Police, they said I needed to talk to my local police (San Diego).  They, in turn, sent me on to the national fraud center and I filed a complaint online there.

The thing I don't get is this.  There's clearly an illegal scam going on here and it has been going on for sometime.  The proper authorities now have the number and info and plenty of people willing to testify about the scam, so why is it still happening?

I've found my experience with the authorities on this issue less than satisfactory.

Your name, address and phone number are obtained through a third party company that they purchase it from. The third party company gets their information by the products you buy, or any other transactions you do that contains your personal information. They DO NOT and are NOT allowed to have or sell your SS#, DOB etc. Once the information is bought by companies like Suntasia, it is put into their dialer system to call you. The dialer clearly labels the list of names that are brand new leads and also how many times that specific list has been called. Unfortunately, this information is only seen by the manager of the room. He or she has access to it from the bridge (the big, high desk overseeing the agents when you enter the room).

Vericheck is a software system connecting Suntasia to all the banks nationwide that confirm whether you have an open checking account or not. Grocery stores, retail stores all use them to scan your checks to make sure your account is legit.

The only information the agent has on their computer at the time when they call you is your name, address and telephone number. That’s it. After they give you their mumbo jumbo script about how you qualified and the “free” gifts (gas, airline vouchers etc) you’ll be receiving, they tell you it’s a reward for maintaining an active checking and ONLY active checking account holders qualify. They ask you for your bank name and the city you opened it in. The reason is b/c they can obtain your routing number through what else? That’s right Vericheck! It is only then that many are fooled to believe that the agent has your account number as well. The excuse the agent uses is, “we need you to verify the number to make sure it’s you”, but when you call their bluff they either hang up or put a manager on the phone to push for the sale and get the account. Their tactics are slick even downright insulting.

They usually say that you made a purchase through one of their 400, 1000, 1700 affiliates (pick a number yourself) and that is how your name was entered into their system for this special promotion. ALL A BIG FAT LIE! Like I said before, they bought the names and numbers from another company for anywhere from .20 cents to up to .60 cents per name. Oh and by the way this same information that can be sold to another company by the people who bought them in the first place.

If you make them mad the agent can recycle your name back into the system. B9 is the code for DNC (Do Not Call List) on their system but unfortunately many times it is not used b/c they want to get back at you. The only way to get these people off your phone is by sending them a "certified" CEASE and DESIST letter to their corporate address. Donald Booth is their lawyer and the letter should be addressed to him. When they call again ask them for their FULL name and let them know they need to code your phone call as a B9 (Do Not Call), after you hang up with them.

This company was raided by the feds a couple of years ago. They were there to look at what the agents were saying over the phone with their scripts. This is why management watches the agents to make sure they are not using any other scripts but their own. Sadly many managers turn a blind eye when their top sellers re-word the script to their own liking just to make a sale. I have one of those scripts that are used.

If you visit other sites like google or ripoffreport.com and type in the search box “Suntasia Marketing” you will see there are many, many people out there ticked off just like the rest of you.

Many people have complained about being debited even before receiving anything. How can they get away with this? Well, I am posting ONE of the scripts the agents use while on the phones. I say ONE b/c many agents there reword the script just to make a sale. I have a copy of a NON APPROVED script. Here is the regular script they normally use. Read below.

HERE IS AN ACTUAL SCRIPT THEY USED OR STILL USE.

When they call people they use this Script.

*Travel Agents Go Direct & Verification!!!!

Hi, (Customers name)

My name is __________ I’m a registered agent calling on behalf of * Travel Agents Go Direct in regards to your bank account. As a valued customer we are going to send you $400.00 in American Airline Saving Vouchers and two free nights of hotel accomodations, just for accepting a 14 day free trial into our *Agents Travel Network program.

This program will give you the same hospitality benefits usually only available to travel professionals, such as discounts of up to 50% on cruises, rental cars and airline tickets. You’ll also receive major discounts at thousands of resorts and hotels nationwide, including Hilton, Marriot and Radisson and you’ll save a ton of money on selected theme park tickets. Your membership will arrive with your own personalized Travel Agents Go Direct identity card.

After your 14 days, if you decide to keep it, it’s only $19.95 a month billed to your checking account, with a one time activation fee of only $40.00. If you decide to cancel, just call the 800 number in your package during your free trial period, you’ll never be billed, and there’s no further obligation, Either way you still keep the airline vouchers and your free hotel accomodations, as our way of saying thanks for looking over the program. So you can’t lose!

Now we will be shipping your package to (Verify Address) is that correct?

How does your name appear on your checking Account?

If different from customers name: are they authorized signer on this account?

What is the name of your bank?

And you opened your account in (Customers City and State)

Now we are going to pull up your information to confirm that everything is correct. Please Hold.

(Obtain the nine digit ABA routing # from Verichek by your manager)

OK, (Customers Name) I’m going to verify your ABA routing number that’s on the bottom left hand corner of your check book. If you can follow along with me to make sure the numbers are correct. (Confirm ABA Routing Number with customer) Is that Correct?

** Now there will be a symbol after those numbers I just verified with you, please go ahead and verify the next set of numbers, which is your account number.

Thank You!

** Note: ASSUMING YOU GAVE THEM YOUR INFORMATION THEY THEN PREPARE TO RECORD THE CONVERSATION FOR BILLING PURPOSES. NOTICE ON THE RECORDING SCRIPT BELOW THAT THERE’S NO DATE SO YOU DON’T KNOW WHEN YOUR TRIAL PERIOD BEGINS OR ENDS. THE ONLY DATE THEY RECORD IS THE DATE THEY CALLED YOU ON. ALL THE AGENT TELLS YOU IS THAT AFTER TWO WEEKS WHEN YOU RECIEVE THE PACKAGE IS WHEN YOU WILL BE BILLED IF YOU DON’T CALL TO CANCEL. PROBLEM HERE IS THAT YOU NOR SUNTASIA KNOW THE DATE YOU’LL GET THE PACKAGE EXACTLY B/C IT IS SHIPPED REGULAR MAIL. THIS IS SO THEY CAN CHARGE YOU AT ANYTIME IF THE PACKAGE EITHER NEVER ARRIVES OR GETS TO YOU LATER.

Verification Must Be Read VERBATIM.

Thanks for holding, the remaining portion of this call will be recorded OK?? (Must get affirmative, YES, OK, OR CORRECT) I’m speaking with (customers Name) and todays date is __________.

Now we will be shipping your package to (Customers Address) Is that correct? OK. Great ! And I’m showing your telephone number as (read customers telephone number back) For security purposes we need to attach a password to your file. What city were you born in ?

And what is your email address? These will act as passwords whenever you contact us.

How does your name appear on your checking account?

If different from customer name: (Are you an authorized signer on this account?)

What is the name, city & state of your bank?

Now, please read your routing number back to me that starts with a 0,1,2 or 3. Ok, great! Now please read back to me the account number that YOU PROVIDED. Ok, great.

After your 2 week trial period, the program is just $19.95 a month with a one time activaction fee of $40.00 billed to the checking account YOU JUST PROVIDED to us. If you decide to cancel your membership, just call the 800-number in your package. Theirs no further obligation and the airline vouchers and hotel vouchers are yours to keep just for accepting the membership for the first 2 weeks. With your permission we’ll rush your Travel Agents Go Direct card and materials to you and your benefits will start immediately. OK? (Must Get an OK, YES or CORRECT)

If funds are unavailable upon deposit after the free trial your bank may charge you a processing fee.

Now, (Customers name), you qualify for 2 additional packages

FloridaWay UPSELL!!

As a new VIP member The FloridaWay would like to sponsor your first travel agent fam trip. Its called the Fun in the Sun Dream Escape, you’ll receive 6 days 5 nights of hotel accomodations in Orlando and Fort Lauderdale, Florida. You will receive this on a 7 day free review basis. This fam trip is subject to blackout dates of Christmas, New Years & Special Events. These vacations are fully transferable and will be sent to you with a travel date of 1 year from today, which can be changed at no additional charge. This vacation package comes to you risk free for 7 days. If, during your free review period, you do not call to cancel,the promotional fee of only One Hundred Forty-Nine Dollars will be applied to the checking account we have just verified with you. OK? Great. (Must Get an Affirmative, Yes, Ok, or Correct)

Prism Communications UPSELL!!  

As a Special Bonus you will also receive a free 21 day trial of unlimited long distance with voice mail from Prism Communications
This has nothing to do with your home phone its in the form of a calling card and comes with a pin number. You can use this service from any touch tone phone at your home or office and call anyone, anytime, anywhere, coast-to-coast and talk as long as you want, free for 21 days. If after your free trial you decide to continue its only $49.95 a month billed to the checking account used today and monthly thereafter, but keep in mind you are under no obligation to continue. If you feel its not for you simply call the customer service number within the free trial period and you will never be billed… its that simple… So with your permission under the terms described your billing information will be transferred to Prism Communications
and they’ll send out your free trial in the mail today. OK? (Must get an affirmative OK, YES or CORRECT)

*** Thank you for your time and have a good day/night.

*** Note: You are told to hang up immediately and not engage in any other conversations with the customer b/c he or she might end up asking too many questions.

END OF SCRIPT..

Notice a few things on this script. I capitalized some words purposely b/c it lets you know how they get away with charging you. The words are “Now read back to me the account YOU PROVIDED” or “. . .billed to the checking account YOU JUST PROVIDED”. This places YOU responsible NOT them for giving out your information in order for them to have the right to bill you.

Also, with Suntasia there is no SPECIFIC date when the trial period begins or ends. They don't know when you will be receiving the packages and that is where the confusion starts.

On the recording it says:

"After your two week trial period the program is just $19.95 a month billed to the checking account you just supplied to us. If you decide to cancel your membership, just call the 800 number in your package. There's no further obligation and . . . . . . . ."

HHmmmmmmmmmm. . . . Let's see what's wrong with this picture?

Well for starters the word "free" is not found after the word "your" and before "two" even though the agents stress it's a "free" trial before the recording began.

Also , there is no SPECIFIC date when your "trial" (NOT "free" trial) period starts or ends. All the agents tell the customer is that when you recieve the package in the next 7 to 10 business days, your "trial" period will begin two weeks from then. Unfortunately, Suntasia REALLY doesn't know when the package will arrive to them (if they sometimes ship it out at all) and thus the billing can start at any time. It has happened over and over again where customers have complained about being charged, not receiving their packages or they got it very late. Many have been charged even before the package was sent out to them or on the day of recieving it. What is Suntasia's response to these complaints? It's the U.S. Postal Services fault. Yeah, pass the buck will you! Some have been able to get refunds but that's after struggling to get through customer service and it's 3 different phone numbers that ALL lead back to the same place, Suntasia Marketing.

Another thing that sticks out is they tell you to call an 800 number that’s on your package to cancel the travel program but on the second package (FloridaWay) they just say to call and cancel. On the last package (Prism) they say to call customer service # to cancel. Why? Because the truth is that they have 3 different numbers for you to call if you want to cancel everything. The agents are told NOT to give this information out to the customer in fear that they may cancel on the recording. They are also not allowed to give out the customer service number b/c many of them cancel everything on the same day.

When the customer starts asking questions like, “Do I have to call 3 different numbers to cancel everything?” The agents are told to say, “if you have any questions or problems just call the customer service number on your package and they will handle everything”. The customer might ask what is that number and the agent will say, “it will be on your package the day you get it”. The truth is that any numbers that the customer sees on the packages or gets from the agent themselves ALL lead to the same place Suntasia Marketing's customer service department.

When the customer calls CS they tell them in order to cancel the other two packages you must call two other numbers. Again it ALL leads back to the same place, SUNTASIA MARKETING. They do this to frustrate the customer enough so they get tired of trying to cancel thus buying enough time to be billed later.

As for the travel discount card and the 21 day trial calling card, if you don’t send back the travel card you’ll get billed. The calling card has to be de-activated, by you writing a letter to them to do so, otherwise you’ll get billed. Another thing is even if you liked using the calling card (most of us have cell phones so there’s no need for this unless you are that dumb to pay $49.95 a month for long distance), the pin number often doesn’t work at all and you constantly have to call in to customer service to either get it fixed or get another pin number.

This is why the agents are told to add the other two packages (FloridaWay which is a timeshare and the calling card Prism) b/c that is where their profit is made. The $19.95 travel card just covers cost of the regular expenses (lights, security etc) in the company.

Hopefully this will bring you more insight on how these crooks work. I also know what rebuttals they use in case the customer has any objections to the products they sell. I will post those in the near future.

same as all of the other ones " You have been selected for free gifts"

This is straight from the BBB website:

http://www.bbbwestflorida.org/commonreport.html?bid=11002452

BBB Reliability Report

The Better Business Bureau®
Serving Florida's West Coast
P.O. Box 7950
Clearwater, FL 33758-7950
(727) 535-5522 (24 Hours)
www.bbbwestflorida.org


Suntasia Marketing, Inc.
8751 Ulmerton Rd
Largo, FL  33771-3832
Telephone: (800) 639-8326
Fax: (727) 471-0274
www.suntasia.com

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

Original Business Start Date: November 1999
Principal: Mr. Bryon W. Wolf, President
Customer Contact: Mr. Donald L. Booth, General Counsel - (727) 471-0276
Entity: Corporation
Incorporated: November 1999, FL
TOB Classification: Vacation Certificates & Vouchers
BBB Membership: This company is not a member.


Suntasia Marketing, Inc. is owned by FTN Promotions, Inc. This report also references Guardian Marketing Services Corporation, an affiliate of Suntasia Marketing. These companies operate out of the same offices in Largo, Florida and list the same corporate officers.


Additional DBA Names

FTN Promotions, Inc.
Capital Vacations
Guardian Marketing Services Corporation


Nature Of Business

Suntasia Marketing, Inc. conducts telemarketing services for for various companies, which are listed in detail in the Customer Experience section of this
report.

This company report also references the name Guardian Marketing Services Corporation, an affiliate of Suntasia Marketing. Guardian Marketing Services Corporation provides the customer service for Suntasia Marketing and the various companies that it telemarkets.


Customer Experience

Suntasia Marketing has an unsatisfactory rating due to a pattern of complaints concerning misrepresentation in sales practices, unauthorized billing, refund disputes, and delivery issues.

Suntasia Marketing provides telemarketing services for the products of various companies. Each of these companies has its own BBB reliability report detailing the company and its complaint history. As the telemarketing service provider for these companies' products, Suntasia Marketing is the source for many of the complaints. You may get these companies' reliability reports by contacting the BBB of West Florida at (800) 525-1447 or its website, www.bbbwestflorida.org.

These companies include, but may not be limited to:

1. Agents Travel, 3993 Tyrone Blvd, St Petersburg, FL, (800) 432-6350
2. Distinct Advantage, 10500 Ulmerton Rd Ste 726-302, Largo, FL, (866) 545-5486
3. Florida Passport, 6822 22nd Ave N PMB 432, St Petersburg, FL, (888) 612-2894
4. Floridaway Dream Escape, 2655 Ulmerton Rd Ste 407, Clearwater, FL, (888) 488-8770
5. Freedom Gold, 10500 Ulmerton Rd, Largo, FL, Ste 726-302, (800) 853-0473
6. Prism Communications, 3665 E Bay Dr Ste 201B, Largo, FL, (888) 694-9151
7. Teliflex Communications, 3303 Seffner Dr, Holiday, FL, (866) 821-8674
8. Travel Agents Go Direct, 11125 Park Blvd Ste 104-364, Seminole, FL, (888) 546-8844
9. VersaTalk, 3303 Seffner Dr, Holiday, FL, (877) 494-7363


Suntasia Marketing's complaint information is as follows:

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 185 complaints about this company in the last 36 months, our standard reporting period. Of the total of 185 complaints closed in 36 months, 47 were closed in the last year.

Company Management

Additional company management personnel include:

Mr. Roy A. Eliasson - Vice President
Mr. Vance Vogel - Executive Director of Sales & Marketing
Mr. Michael Berndgen - Chief Financial Officer

Bryon Wolf, President of Suntasia Marketing, Inc., and Roy Eliasson, Vice President, are respectively the CEO and Vice President of Bay Pines Travel, Inc. The Bureau has a separate reliability report on Bay Pines Travel, Inc., located in Saint Petersburg, Florida.


Additional Addresses, and Telephone Numbers

Additional Addresses
9641 Gulf Blvd
Treasure Island, FL  33706-3209
Tel: (727) 367-6887


5621 Park St N
Saint Petersburg, FL  33709-6310
Tel: (727) 544-0776


5510 Gulfport Blvd S
Gulfport, FL  33707-4827
Tel: (727) 683-2240


13799 Park Blvd # 301
Seminole, FL  33776-3402


8601B Somerset Dr
Largo, FL  33773-2714


Additional Phone Numbers
Tel: (727) 363-4506
Tel: (888) 824-7675
Tel: (727) 360-5889
Tel: (727) 471-2058
Tel: (727) 471-0276
Tel: (727) 471-1777
Tel: (727) 471-1414

Report as of March 26, 2007
Copyright© 2007 Better Business Bureau®, Inc.


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Suntasia Marketing Targeting Area with Deceptive Calls
Date: November 13, 2006

Suntasia Marketing Targeting Area with Deceptive Calls
Company Saying "You've Won a Vacation," Quoting Personal Info

Spokane, WA. - November 13, 2006 - An elderly woman from Spokane received a call a couple nights ago from Travel Agents Direct. The person calling was named Arthur Holden, and the number displayed on her Caller ID was 877-777-2709, and yet the number the telemarketer left for her to call was 727-683-1112.

When she tried a call to the 877# number, a voice recording stated that "this is a call to which long distance charges apply, please dial "1" first.

The telemarketer was offering 2 nights anywhere in the US, and airfare up to $500 on American Airlines for a shipping and handling fee of $1.95.

The elderly woman said, "NO, I do not give you permission to take money out of my account," to which the telemarketer said they already HAD her account number. They proceeded to read her CORRECT banking info off, both her routing and account number.

The elderly woman, with her adult child, went to the bank immediately to report this activity, and the bank is watching her account for any unauthorized activity.

Scary, or what? And who, exactly is this company, anyway?

BBB investigations came to find that the long distance number given for this company is directly linked to Suntasia, a marketing group for vacation packages/promotions and long distance service located at 8751 Ulmerton Road, Largo, FL, 33771-3832, Web site: www.suntasia.com 

This company has amassed 160 complaints as of the release of this alert, and based on BBB West Florida files, this company has an unsatisfactory record with the Bureau due to failure to respond to one or more complaints and two or more unresolved complaints. However the business has resolved most complaints presented to the Bureau.

This company also has an unsatisfactory record due to a pattern of complaints concerning misrepresentation and sales practices, unauthorized billing and credit issues, refund disputes and delivery issues.

This company has responded to some complaints regarding such companies as, but not limited to, FreeStuffForYou, Imperial Majesty, Paradise Vacations, Membership Services, Capital Travel, Capital Vacations, Two Talk Communications, and Travel Agent Network (TAN).

End of Alert.

Here is the actual link where you can read the alert for yourself.

http://www.thelocalbbb.com/alerts/alerts.html?newsid=882&newstype=1

Just got a phone call. They didn't say anything just wasted my minutes.

I started getting calls from this number several days ago.  They call three or four times a day.  I have never answered it.  How do we get them to stop calling?