800-826-1885

Many, many, many complaints about this company. You didn’t tell the company you ordered from that it was ok to give your credit card info to anyone to let them use, and you didn’t give it directly to ‘complete savings’. You had no way of knowing that there was a third party company who had now aquired your account info. Call this company and demand your money back. Also call your bank and ask to speak to the ‘claims’ department. Then file a report with the BBB. It seems that the company is using, in addition to other methods, the tactic of being quick to refund money to everyone who complains. I am guessing that their thinking in this is that if they do this, then people will be a little pissed off, but they will have their money back, and they won’t do anything. Meanwhile all the people who don’t notice the relatively small charge, or who don’t think to fight for a refund, have handed these scammers some free money. Working in the numbers they do, tacking their scam onto so many sales from so many companies, they probably sneak through thousands of scam charges on people for every one that is caught, so in the long run the numbers work out for them. Their defense to the BBB seems to simply be to say that they send emails to people, and the BBB is probably just unsure enough of how this works out legally, as confusing as the workings of the interenet can be, for it to go on.

Many, many, many complaints about this company. You didn’t tell the company you ordered from that it was ok to give your credit card info to anyone to let them use, and you didn’t give it directly to ‘complete savings’. You had no way of knowing that there was a third party company who had now aquired your account info. Call this company and demand your money back. Also call your bank and ask to speak to the ‘claims’ department. Then file a report with the BBB. It seems that the company is using, in addition to other methods, the tactic of being quick to refund money to everyone who complains. I am guessing that their thinking in this is that if they do this, then people will be a little pissed off, but they will have their money back, and they won’t do anything. Meanwhile all the people who don’t notice the relatively small charge, or who don’t think to fight for a refund, have handed these scammers some free money. Working in the numbers they do, tacking their scam onto so many sales from so many companies, they probably sneak through thousands of scam charges on people for every one that is caught, so in the long run the numbers work out for them. Their defense to the BBB seems to simply be to say that they send emails to people, and the BBB is probably just unsure enough of how this works out legally, as confusing as the workings of the interenet can be, for it to go on.

I noticed the same charge on my statement from "complete savings" I call the number 1-800-826-1885. Was informed that "someone" in my household signed up for this... I told the lady that there is NO ONE else in my household and that this was some kind of SCAM and that I in FACT did not sign up for this I am VERY careful of what I click and sign up for and that I wanted it CANCELLED and my money refunded and that I was calling my bank and the BBB to inform them of the way "Complete Savings" stoled my money. She cancelled the account and gave me a cancelation conformation number says that it will be back in my account in the next 3-5 days. If it is not I will be calling them back. Never again will I order a pizza from PIZZA HUT!!!!!

I called to cancel this; also happened when I used FTD to order flowers for Mother's Day. When you call them, get a confirmation number. They say they will e-mail it but I never got it. They did refund my $12.00.

I, too, had the same problem. I was ignorant of it for three months and finally decided to figure the problem out. I first called my bank and they told me it was associated with a 1-800#. So immediately I 'googled' the number and got this blog site. I read most of your guys' posts and took action. I called that number as well and a strangely nice woman took my call. She asked for my last name, zip, and e-mail address. I found out that Pizza Hut had me down for some damn ad offer. She canceled it and told me that I would be refunded in the next 3-5 business days. Thank god! Those [***], but shame on me tho.

Just wanted everyone to know that Pizza Hut isn't the only busines that does this.  I ordered a gift card from FASHION BUG for my daughter and this $12 charge appeared on my bank statement.

Hello Forum Members:  

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at 1-800-826-1885 or you can contact me directly at consumeraffairs@completesavings.com. If you contact me, please reference this forum.  

Thanks,
Mary
Consumer Affairs

Previously ordered pizza online with my debit card.  Daughter placed an order and paid cash (didn't have my card info).  My card was charged by Complete Savings from the daughter's order.  I checked and do not have a care number associated with this account.  So Pizza Hut is not only providing them with card numbers but somehow retaining card info from previous orders!

Disputed with my bank and the next day received an email they would cancel and refund.  Found this site by googling telephone on email.

I just received my bill as well and the same bull happened.  They say I automatically enrolled when i ordered contacts from Vision Direct.  Though the customer service rep for this thieving company was polite, I do not feel like i should have to waste my time.  I am outraged.  What else can we do?

1-800-826-1885 charged me $12 via some obscure "$10 off coupon"
thing at etix.com.  Called 'em and they "canceled" my service
(which I didn't realize I had purchased and have never used) and
say they'll credit my account the $12.

I didn't receive a call, but found a $12.00 charge on my Discovercard statement.  I came to this site first and found out it has something to do with ordering Pizza Hut pizza online which we did on the date of the charge. I ORDERED the person I spoke to to immediately cancel something she said we were signed up for and going to be charged $12 each month.  I ordered her to refund my $12.  She says this will be done within 3-5 business days and I will be watching.  Must suck to have that gal's job with all these angry people calling.

This charge was "pending" for at least a week on my account before it finally went through so I could call my bank and get the 1800 number.  How sneaky for them to count on people not looking at their statements closely/ thinking it's a charge they made and simply forgot about. Glad I Googled the number and came here. Pizza Hut and other companies that do business with Complete Savings should be punished for selling our info to these jerks!

Yeah, mine's similar.  I've been using the internet for years to order stuff and I've never had anything like this happen.  I sent Pizza Hut a rather irate letter, like that'll do anything.  I'm just really pissed over the entire situation.  I feel like I've been violated.

The same thing happened to me, except I never ordered anything from Pizza Hut and have no idea how that $12 charge got on my account. As far as I remember I did not do any online purchases the day the charge was posted so they must have got my credit card number some other time or who the hell knows how. I will call them tomorrow and dispute, but this is ridiculous.

I had the same thing happen to me. $12.00 for last 2 months. I thought maybe I forgot about it last month, but when it happened again and searched the Internet... I found these posts!! THANKS!!
I have already emailed the company and will call tomorrow. I also send Pizza Hut a complaint as I ordered from them last month too. I will file with BBB too! I am glad to hear they paid many of you back, but I am pushing this as they are unauthorized to STEAL our money from us to begin with!!

I got charged 12.00 also from these theiving [***]! I was very angry seeing how I love ordering pizza hut, I will never,NEVER order pissa hut again online, lesson learned! the company was very easy to deal with, very easy to cancel. ALWAYS CHECK YOUR STATMENTS!!!!!!

I got charged 12.00 also from these theiving [***]! I was very angry seeing how I love ordering pizza hut, I will never,NEVER order pissa hut again online, lesson learned! the company was very easy to deal with, very easy to cancel. ALWAYS CHECK YOUR STATMENTS!!!!!!

While looking at our checking acct online, I saw a $12 deduction from Complete Savings.  I looked up the 800 # associated with it and called in , they told me that i got sign up with their program when l used my debit card to pay a ticke trought TICKET MASTER, aparently l was in the 30 days free cancelation. so l canceled it , and was suppost to have my money back within the next five bussines day.Guess this company hope you dont check your bank statement , so they can get away with that

from information i've gathered and actions i've proformed here are some hints on what to do from noted i took down on a notepad from many complaints about complete savings.
-file a fraudulent affidavit through your credit lender or card holder
-contacting better business bureau
-contact Attorney General's Office in your state

I saw this charge pop up twice on my checking account. Apparently I triggered my membership when I ordered flowers from FTD for my mom for Mother's Day. I called the number and they will refund the charges and take me off their list. Be careful of coupon offers!!!