8776831155

I reactivated XM using promotion code: "ZWinBack" which will give you annual service for $77 on all radios (I have 3).  You might have to speak to a supervisor (which means you'll get a native English speaker).  PLUS I was able to waive activation fee and I got free online XM radio :)

Found this information at www.slickdeals.net, come visit & tell'm Rammy sent you :)

XM has got the worlds worst service...$107 for service i never received!!!

I recently got a call from this # and i have been paying the bill for service i didnt even get I recently cancelled the account and they still want money

Same thing just happened to me.  Got the collection call..called and it is NOT a collection agency it is XM themselves.  Asked to talk with a supervisor and the $30 bill owed on my account was waived.  I explained this was a poor way to do business but now since they own SIRUS too i guess they think they can treat customers how ever the please.  But dont worry guys this is not a real collection agency calling-  Oh and report it to BBB.  I did.

K

Received an auto-dial collection call "to collect a debt", the message left the number 877-683-1155 and an account number I had never seen or heard of before. What I loved was the system voice saying, "If you are Mr. XYZ press 1 or stay on the line." and when I didn't press 1, it said, "By staying on the line, you acknowledge that you are Mr. XYZ." heh heh. My story is the same as others: Subscribed for 3 yrs, fully pre-paid and then they "auto-renewed" me for another 3 yrs. Wrong! I would have been a customer again, but not when they treat me like this. Good luck paying for those satellites when you drive away good customers, guys!

I got the same 877-683-1155 phone call as described, but I googled the # before calling and found this page....sure enough exact senario.  What a friggin SCAM!!!  I'm not paying anything to them and since I was prepared when I called I gave them a serious tongue lashing.  I will Call XM and raise hell...don't bother with the collection compan, there only scam is that they don't reveal the name until you call them.  I reported them to the Better Business Bureau, and the FTC.  I suggest everyone does the same.

Rec'd several calls from 877-683-1155 and call XM on this who state you can NOT Cancel service unless you write to them in advance of service cancellation!! Yes I did speak to "a broken english sales person" at XM
who told me he can't do anything to stop the collection agency! he will speak to his supervisor!  Oh boy

Got the same 877-683-1155.  Goggled the # and found this. Called XM and was told that I owed $18.30 and my account was past due.  I asked how I owed since my subscription expired in April.  The girl stated that XM was an ongoing service and since I didn't cancel it was still getting billed.  I let her know that if these charges were not cleared off my account and the account closed I would file charges with the MT Attorney General and the FTC and send a letter to the BBB.  The charges were cleared!  DON'T PAY THIS.  IT'S A CROCK AND A FRAUD.

Got this same message from same#.  Googled it before calling back.  I was prepared when I called and got the same story.  Let XM know that I was aware of the DISHONEST practice & that if they didnt' clear the balance off my closed account that I would to the the AG of my state, FTC, FCC, BBB and anyone else I could think of.  Account cleared.  DO NOT PAY!! DO NOT GET CONNED INTO PAYING

WOW, we also got a call from a collection agency about our XM Radio service we did not renew.  NEVER NEVER subscribe to XM Radio.

Got this same message from same#.  Googled it before calling back. I did NOT renew my account with XM Radio, but they turned me into the collection agency.  NEVER, NEVER do business with XM Radio, very dissapointed.

I cancelled my XM service by calling them at least 2 times, and was assured that my service would be terminated when my paid subscription ran out. It was terminated, and now they say I owe them money, which I do not.

Received an auto-dial collection call "to collect a debt", the message left the number 877-683-1155 and an account number I had never seen or heard of before. What I loved was the system voice saying, "If you are Mr. XYZ press 1 or stay on the line." and when I didn't press 1, it said, "By staying on the line, you acknowledge that you are Mr. XYZ."

this so called collection agency called my home and left a message on the answering machine on behalf of xm radio for an attempt to collect a debt that i feel that i do not owe. every since xm has joined with sirius it has been nothing but problems

that is exactly what mine said. i wonder what the better business bureau would have to say about this unprofessional collection agency!!!!

I received the automated call as well today. I checked this web site first before calling XM. I had two other times removed myself from the auto renew policy XM has. Back in Dec.08 I made a one time pre pay for the next three months. At the end of March I decided that I would not renew for another three months…and yet I got a bill. So I called today and explained to the CSR that I was not on a auto renew plan and that I had been taken off twice before. After going round and round with her for 20 min I asked to speak to a supervisor, the CSR assured me that the supervisor would say the same, that NOTHING could be done. After explaining nicely one time to the supervisor she put me on hold for 2 min came back and said that the charges would be taken off and that XM would call me back tomorrow.

My suggestion is a little patient while talking to the CSR if that doesn’t get the result you want, demand a supervisor. I understand a large company is about numbers and can’t resolve all billing problems but sometime a little patience goes a long way. If you are still not satisfied with your outcome then get AG’s office and BBB and FCC involved, since right now they are a monopoly, the FCC has a tight rein on their practices. Good luck

I got this message on my cell phone today.  It was an automated message that said, "Hello.  This is a message for (your name).  If you are not (your name) please hang up or disconnect.  If you are (your name) please continue to listen to this message.  By continuing to listen to this message you acknowledge you are (your name).  There will now be a 3 second pause.  (3 second pause).  This is an attempt to collect a debt.  Any information obtained will be used for that purpose.  Please call us back regarding this important business matter at 877-683-1155.  Please reference account # (your account #).  Again, our number is 877-683-1155.  Thank you."

I recently called XM since my radio subscription was cancelled and decided not to renew with them.  Actually, they had tried to automatically charge my bank account (though I never signed up for recurring billing), but luckily my account number changed.  I will definitely not renew with XM now that I know they are involved with these annoying calls.

I also have been receiving the same crap. I have found phone numbers as well as e-mail if you are interested in returning the favor to the executives.
For a phone (212)584-5100 and you can find the executive's number from the directory.
E-mail is the first inital of the name and the last spelled out at sirius.com. mkarmazin@sirius.com is who I wrote to.
I am hoping this takes care of it but I am prepared to make more cals and write more e-mails because crap like this must stop.

My call was also from this number and exactly said all that is reported above.
  We did not want to renew the radio service in our car.. I did not have any idea they would stoop so low...
    This will turn everybody off . Off as in never renewing with strong arming customers this way.

Hwen you notified the BBB what all did You have to say and fill out?
thanks