888-739-9192

How special, what call center do you work out of? Appears your compliance officer doesn't know anything about FDCPA and TCPA other than tactics to avoid getting caught. People don't have to put up with this crap companies use of deceptive, abusive, exploitative call center debt collector tactics.They may owe and pay their bills but that gives Westlake no reason for unprofessional and unethical business tactics.

Your illegal tactics such as calling on Sundays and before 8am and after 8 pm will get your company sued. And then you'll have to get a job that's more respectable...like hooking...or dancing on the pole

you are just as stupid as your employer westlake financial... they are the worst , first when we go to buy a car , we dont choose the lender ,, the dealership do ... then why would you call before the payment is even due??? happened to me a lot..
to a point I said screw it , i dont want the car anymore , come pick it up coz of your harrasment. guess what it has been a couple of month and they have not picked it up yet.

bought a car from a dealership , financed thru westlake , due to their unethical harrasment , i signed the title , sold the car and pocketed the money , never paid them a penny. when they called to repo the car for non payment ... guess what ... they never showed up and will never do. so i bought another car under my wife's name , did the same exact thing.... sold car , cashed out , and never made a payment to them.... so i guess their repo tactics dont work out... im even thinking of getting a third one soon ... hahahahaahah...all you guys have to do is sign the title as if you are westlake financial and sell it ...noone will ask a word. trust me . and im for a class act revenge.

I totally agree . . . they also call me a week "before" my payment is due, and continue to call several times a day before my actual due date ! !  I am so glad that this month will be my final payment.  I will NEVER finance with this company EVER AGAIN.

Where is my car titles why should i pay for a vehicle that i dont have any titles on?? ok who is the car really for? is it stolen? i couldnt tell you because i havent received my titles!! Gingerbread man, catch me if you can!!!

Half of you [***] cant make your payemnts that work for them. Most of you idiots that work for them probably pull up to the establishment with bs cars. Who are you fooling!

I voluntarily gave back my car due to hardship. I lost the job I had when I purchased this car and am no longer able to make the payments. They continue to make many phone calls a day from different phone numbers, and now from private phone numbers. They told me the car would be sold at an auction July 18, 2014 and that they would contact me if there was a balance for me to pay. Everytime I answer their calls they tell me it hadn't been sold yet but I am still responsible for the payment. If I could afford the payments I would have not voluntarily gave the car back. They are very rude when they call and call up to five times a day. Is there anything I can do to stop them from harassing me??

Sha, thank you for the compliment. These uneducated morons are working what most of us considered summer jobs when we were in high school. It only requires a G.E.D. or a high school diploma to work these minimum wage jobs in which they hold. If they had any form of formal education they would have learned how to use what most consider 'people skills' and how to behave with the general public. It is merely a telemarketing job that you can teach an eighth grader to perform. These minimum waged uneducated individuals obviously have low self esteem and must feel superior because they are on the end of the other line. I am sure if they saw mine or many other individuals titles and living situations, they would feel extremely incompetent. Just be thankful we were able to afford to achieve a higher education rather than working in a cubicle and getting paid per each customer who actually answers or decides to pay. I am very sure I don't owe them a red penny but if I did, my response would be, "Take a number and get in the back of the line you GED holding high school drop outs!"   ROFLMAO

(I can't wait to see what ignorant response these self loathing, wishing they had a better job, hating their life, cubicle working, cauliflower eared phone monkeys have to say). . . . ROFLMAO

Call blocker is your best bet.  Also don't pick up on calls you do not recognize.  Don't talk to these people.   You'll get nothing but abuse.

West lake is a crook an so are they employee s who work there they harras me all day waana be Ricans in there too

paid on time for 3 years, 3 payments left and because of my good payment history, i WILL be able to use a better finance company for my next auto  purchase. they call daily the week my payment is due and i just ignore the calls. and will soon be blocking the number once the car is paid off. duh, no need to get upset at them. just use the ignore option on your smart phone. improve your credit history and you will never have to deal with them again.

I had the same issues only they wouldn't call my phone to let me know my payment is almost due they would call my relatives and references...  I was 5 days behind not because I didn't have the money but because they changed my payment date to the 14 of the month so I really just lost track..  when the repo guy came to my house I couldn't believe it 5 days behind and y'all repo , they asked for they're check back from dealership went off my deal and had the dealership to repo the car. I tried to give the repo guy the payment,  cause I thought I could plus his fee for having to come out he said no. I called west lake they wouldn't take my payment.  Now they sending me letters for a payment its been three months I'm still getting letter and they have the car i went to the dealership the other day to try and work something out i found out tje car wasnt there anymote the ownwer say They stole the car from the dealership alone with two other cars and got they're check back from the dealership I got the car from.

how did u get the title

They  did me the same  way.

Here is the deal:  westlake is a subprime lender, meaning they specialize in lending to the bad credit portion of society.  They have decades of experience collecting from buyers who have a concrete history of not paying anyone, ever.   If you have a loan through westlake there is a reason for it and you know it.  They are the only or one of the only banks that would even consider lending someone with your history money and they are wagering their years of successfully collecting debts against your years of never paying your bills.  Stop complaining, accept responsibility, and be greatful to Westlake for giving you the opportunity to own a nicer, newer vehicle than you could ever afford conventionally.  You publicly abuse a company who actions are only a reactions to your poor credit history.  I challenge the next person to complain about Westlake to include their detailed credit report so the readers can see exactly the type of person who has the audacity to complain about a collection phone call when they owe dozens of corporations thousands of dollars in unpaid debt.  Pathetic.

U have to say that or you will loose.your job. Westlake are criminals!!!

WESTLAKE FINANCIAL SERVICES
Posted in:  https://800notes.com/Phone.aspx/1-888-739-9192/6
Web site says they are in California:  https://www.westlakefinancial.com/contact-us/
BBB gives them a B- even though they have 355 complaints, 7 negative reviews, and an alert that the CFPB made them give back over 44 Million Dollars due to illegal collection activities:  http://www.bbb.org/losangelessiliconvalley/bu ... les-ca-13009156#
More on that:  http://www.latimes.com/business/la-fi-westlak ... 1001-story.html
http://files.consumerfinance.gov/f/201509_cfp ... ervices-llc.pdf
Looks like they had problems in Massachusetts as well:  http://www.autoremarketing.com/subprime/aca-w ... -pay-74m-relief

Looks like they are a partner in another shady venture:  http://observer.com/2015/11/westlake-financial-ubers-shady-new-partner/
California Dept. of State says that their charter is suspended which means that they are not legally allowed to do business:
Entity Name:    WESTLAKE FINANCIAL SERVICES, INC.
Entity Number:    C1356140
Date Filed:    11/01/1985
Status:    FTB SUSPENDED
Jurisdiction:    CALIFORNIA
Entity Address:    2820 TOWNSGATE RD #204
Entity City, State, Zip:    WESTLAKE VILLAGE CA 91361
Agent for Service of Process:    MARVIN STANTON
Agent Address:    2820 TOWNSGATE RD #204
Agent City, State, Zip:    WESTLAKE VILLAGE CA 91361

Other complaints:
http://www.ripoffreport.com/reports/directory/westlake-financial
https://westlake-financial.pissedconsumer.com/
https://www.consumeraffairs.com/finance/westlake-financial.html?page=2
https://www.creditkarma.com/reviews/auto-loan ... vices-Auto-Loan

Looks like they were sued a lot and lost:
http://www.westlakesettlement.com/
http://www.leagle.com/decision/In%20FDCO%2020 ... SERVICES,%20LLC?
https://www.pissedconsumer.com/compare-companies/santander-consumer-vs-westlake-financial.html
https://www.pacermonitor.com/public/case/1148 ... ancial_Services
https://casetext.com/case/sayre-v-westlake-servs-llc
http://www.mdd.uscourts.gov/Opinions/Opinions ... cate%20Memo.pdf
http://caselaw.findlaw.com/us-7th-circuit/1655691.html

Read up on your rights here and also make a complaint at this government site:  http://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

As well as the California AG’s Office:   http://oag.ca.gov/

i dont have an account with westlake and i never ever have