8889187313

Received a call from this number shortly after having a large purchase declined on a VISA attached to my credit union account on a card that had a lot of credit available.  Verified with the credit union that this is a valid call from a fraud protection company tied to the credit union.  THIS IS NOT A SCAM NUMBER, NOR IS IT A COLLECTION AGENCY!  You should call this number if you receive a message and a case number from them to ensure that someone is not stealing your identity or your card information.

Talking to ABECU  this was legit and their was fraud on our card.

Totally legitimate.  Totally professional.  

Got a call this morning that I didn't answer because of the area code (888) and the caller ID name of "toll free caller".  After checking here and being assured they were legitimate, I called the number and found out that there had been two attempts to use my debit card number in Annapolis MD, which is about a thousand miles from my house.  They also verified a number of earlier legitimate charges, with full details, I had made going all the way back to the beginning of the month.  A scam artist would not know those things.

They will only ask you the type of questions needed to verify that you are the legitimate card holder - such as your name and the last four digits of your SSN.  If you're paranoid, they'll prompt you with partial answers and let you fill in the blanks.

Unfortunately, the two fraud attempts on my card means they had to shut down the card because the number is now in the wild.  So now I have to go to the Credit Union, apply for a replacement, then wait for it to arrive in the mail.  Inconvenient, but better than being stuck with fraudulent charges.

I got a call from this number today. Called my bank and gave them the phone number. They said it was real and that my account was compromised. $400 in fraudulent charges in one day!!! Card deactivated, bank will refund my money!!

Legit. It was a company who is calling on behalf of my credit union. They called to verify charges that were made on my credit card.

888-918-7313 called to warn of fraudulent activity on my bank Visa card - they left case# but the lady's voice was garbled and sounded suspicious - I called my own 800# for card services, and the 888# people were legit!!! they caught a 'phishing' use of my card in Australia to buy sports clothes - totally not my use of credit card!! so I was happy they caught it and shut down my card.  But as others on this site have said, don't trust anyone!! call your card's own 800# for card member services and then you known you have legit number and they will transfer you through to security.
thanks for saving my butt!!!

I got a letter saying there was some activity on my credit card that they had questions about, asking me to call 888-918-7313. I did some Internet checking before calling, including this site, and decided they were legitimate. They asked about some recent purchases on my card; they all were legitimate and I'm surprised they triggered anything, but I'm glad they do check.

Not a Scam: The call I received knew all my last 5 charges, but when they asked for an address I balked, so I called my credit card security using the number on my card, and they said it was legit and a hold was already on my account . So I cancelled my own card. The odd thing is the amount charged in a city 300 miles away was only $2.30 in a motel? Seems an odd amount to steal? But I cancelled my card through the number on the back of the card and not through the caller's number, but they transferred me to the same people who had called me.

Called my CU after receiving a call from this number early in the morning on a Saturday . Turns out its legit . Didn't think its was cause of the day , time and accent of the caller but it was .

I received a message from them because I had been using my old cards security code. They just wanted to make sure that I was the one trying to unsuccessfully use my card and not someone else. I did however look up the company name on my credit unions website before I called to make sure it was legit.

It is a fraud alert from your Credit Union.  I just received 3 calls (one at home, 2 at my office) to which my Visa credit (not debit) card had been used in Buffalo, NY (I live on the other side of the country) in excess of $350.  I haven't even used this credit card in months.  They never asked anything except went over some of the last charges on the account.  They confirmed my address so that new cards would be sent out.  They also said I would be receiving an affidavit in the mail and to return it promptly.  They did not allow the charge to go through, and have notified that it was a fraudulent charge.  I contacted my credit union and they verified the phone call, and also verified that my card is now closed due to fraudulent activity.  I am thankful that this occurred...people, be very vigilant in who you give your c/c numbers to.  There are scammers everywhere...they spend more time figuring out how to scam people out of their money than to go out and make their own.

It is a fraud alert from your Credit Union.  I just received 3 calls (one at home, 2 at my office) to which my Visa credit (not debit) card had been used in Buffalo, NY (I live on the other side of the country) in excess of $350.  I haven't even used this credit card in months.  They never asked anything except went over some of the last charges on the account.  They confirmed my address so that new cards would be sent out.  They also said I would be receiving an affidavit in the mail and to return it promptly.  They did not allow the charge to go through, and have notified that it was a fraudulent charge.  I contacted my credit union and they verified the phone call, and also verified that my card is now closed due to fraudulent activity.  I am thankful that this occurred...people, be very vigilant in who you give your c/c numbers to.  There are scammers everywhere...they spend more time figuring out how to scam people out of their money than to go out and make their own.

Someone called and left a message for my daughter who is a college student.  Of course I was very concerned that her credit may be affected.  The rep was very hard to understand and got very testy when I asked her questions because I did not want to give her my phone number, last 4 digits of my social and birthdate...to "verify" who I was.  I called my credit union this morning and they never heard of PSCU (I looked up the number and PSCU online - very vague) and have had many callers with the same concern.  NEVER give private information to ANYONE over the phone you do not know, it's that simple.  Anyone can spend all day doing whatever it takes to get someones information.  Called 888-918-7313 again to ask some questions and again, a very testy rep.  

Called to verify an on-line purchase I had made the day before. I appreciate the diligence.

Received a call from this number and let it go to voicemail.  They said they were calling on behalf of my CU and they named the CU, provided a case number for reference, and asked that I call back to verify possible fraudulent activity on my debit card.  I called back.  Provided my first and last name, case number, and month and year of birth.  She then verified several suspect transactions with me.  She read me the date, transaction amount, and who it was for.  I said yes or no to it being a valid transaction. They were all valid and were in various cities within the last few days as we were traveling.  I can see why they'd seem suspect and am VERY glad that they called to confirm.  This was not a scam.  I did not provide PII info to them and they had information from my banking history from the last few days.  If they call from a CU that you use, you may want to call them back.

They call me at my mothers house something about a credit card.  They also gave my sister 1 case number.  Everything I have is update and I don't use that phone.

Yes!  This number 888-913-7313 is LEGIT!  They called my husband's cell and left him a message that his cc may have been compromised.  He had done some shopping at Target before and after Christmas and we think that is how it was hacked.  They instructed us to call the number on the back of his cc and his credit union is rectifying the situation as I type this.  None of the money that the hacker tried to get out was paid, his card had been declined every time the hacker tried to use it in other states and in our vicinity.  It totaled over $1,000 for all the purchases they tried to make with his card!  Thank goodness there are some great customer service people with his credit union!  Falcon Security is legit and they're on top of their game!  Thank You!

This is a lagit company.  I double checked with my credit union.  The person at Falcon spoke to me in a clear and concise manner.  Very professional.

I did not get a call, but I did get a letter with this telephone number in it. I did not call the number because the letter looked suspicious. It had the wrong mailing address on the letter; I know this because I work for the credit union that I have my credit card from. So I called my supervisor, and faxed her the letter. Just waiting now to see if she got it.  Not comfortable with it at all.

We have caller ID and don't answer 800 calls. Usually they are someone soliciting business which I believe is against the law. if registered on the "no call list" 800 calls seem to becoming more frequent which is not good news.