Telemarketing Script

Here is a list of questions to ask each telemarketer when they call you. Print these questions, and put them next to the phone. Telemarketers are required by law to answer each of these questions. Write the answers down and as well as the date, time of the call, and anything else that will help you remember the call.
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  • 0
    2G replies to smarter than you
    Ha!! Look at the pot calling the kettle black! Do you request 10 mins of commercials: 6 mins of show/movie? How many times have you turned off your tv because commercials are a part of programming schedules...honestly? Commercials come one every 5-10 mins, 2 hrs a day unless you're watching a movie on a premium channel or PBS and I doubt seriously you turn the tv or radio off every time one comes on! Telemarketers call maybe 2-4 times a day if you dont answer and tell them "put my # on your DNC". But even 4 times a day is less than 60% of 24hrs!! And what do you do when a billboard pops up on the road? Turn around and reroute? Puh-lease...did you really just make that comparison?  YOU'RE AN IDIOT THAT'S WHY!!!   LOLOLraof!
  • 0
    2G replies to John
    #s 1, 3 & 4 are freakin awesome! but 2 doesnt work. Its an autodialer and the numbers are uploaded to the system. unless you work for the company & have access to their program, the numbers stay. sorry to bust your bubble but hey! those other ideas are great!
  • 0
    2G replies to Telemarketing lawyer
    talk til you're blue, honey. Canttell you how many times I've said the same thing...US companies are bound by US laws, regardless of where their employees work. Even if the employee calls from Mars, if he screws up, the company still has to pay the fines and any other monetary penalty levied. Nobody's listening.
  • 0
    been there, done that replies to John
    | 1 reply
    Now john, say you do a private little survey to find the best price for car repairs. you call auto shop A for an estimate, then auto shops B & C for comparison. Well, you have just performed your first personal telemarketing job (one of the exempt telemarketing types is for companies who perform surveys). Would you think it fair for all three shops to charge you a fee for spending their valuable time just to NOT purchase their service? Maybe the Girl Scouts should charge you for calling them to find out when cookie sales start? Companies who use this practice purchase your information, which you willingly provide to total strangers incidentally, along with several thousand other consumers. But how do they actually contact you? By phone. And what is included in every record they purchase? Phone numbers. oMGosh! we give our phone numbers to EVERYBODY! Applying for a home loan? whats your ph #.....Switching banks? whats your ph #....renting ANYthing? whats your ph #?  Just got a new computer & are setting up internet service for the first time? Vacation hotel? whats your #?   Dont think you're giving it out cos you use plastic for everything? Ha! Guess what info is traded with fuel companies, grocery stores AND the companies who supply their merchandise...u name it, every time you swipe your card? Need a hint?  I will give you my number right now...the same number I give EVERY SERVICE I've signed up for in the past 10 years.  Area code 999. Number 999-9999. 90% decrease in calls. Some places do insist on a valid number,but I've only gotten maybe 5-6 unwanted calls during this past decade. Try it!
  • 0
    been there, done that replies to been there, done that
    by the way, the American Cancer Society is one of those Companies/organizations that use telemarketing to ask for donations. They're one of the places that still calls...because I never ask them to remove my name. I DID ask Planned Parenthood to put me on their DNC. They tried to argue, but finally agreed. Havent heard from them since.
  • 0
    been there, done that replies to Timothy
    BUT HOW DID THEY TAKE MONEY OUT OF YOUR ACCT? Surely you didnt actually give out your credit card information, security code and ALL...to a complete stranger???
  • 0
    Again, telemarketing is a marketing tool. Not everyone likes seeing strip clubs, liquor brands, adult phone sex or even Planned Parenthood advertised on huge billboards dead in their face when taking their child to school, either...but you're saying that those...as well as streetwalkers...are perfectly alright, respectable even? Telemarketers are telemarketers, regardless of what they're selling, as was mentioned, but you wont know what that is unless you listen. If its of no interest, fine. But what if its something like LifeAlert that would help your elderly parent? Or that alarm system (ADT?EDT?) that would make you feel better about your daughter's family moving so far away? How about if Humana, Kaiser or United Healthcare came up with a special set of healthcare benefits that would save you $200/month on family insurance? Telemarketing is cost effective (of course only if the sales people are polite and un-pushy enough to keep you from hanging up!). No matter how unreasonable you want to be, you'd probably have a lot to say if those telemarketers quit their jobs and had to rely on public assistance (read: raise taxes even more) to offset what they've lost in order to take a near min. wage job. Have you ever participated in Nielsen Ratings surveys? Telemarketer. Ever noticed the Gallup Polls? Telemarketer. Responded to the Police Athletic League calls, or the Firemans Fund? Called to order something for the kids or house on HSN? You're on their tm list. One mans trash is another mans treasure. A lot of people hate those "damn charities begging for money", but welcome the chance to try out a new road service. I've been to dozens of call centers. Some are horrific! But there are a few who consider rudeness to potential clients (service related) or customers (product related) a firing offense. Just bear in mind that some of your children may wind up trying telesales as either a part time job...or maybe they just mightn't be able to a better job for as much money. Personally, I wouldn't want to work as a hotel maid cleaning up after nasty people if it didnt support my family if I could bring home $650/wk even if it meant trying to be nice to mean people for 9...yes 9...hrs a day. i wouldnt even be trying to take up for the general tele-population if there werent so many people just determined to see the worst and blame them all.
  • 0
    been there, done that replies to Dennis
    Well said!
  • 0
    been there, done that replies to Disturbed
    take a look at the phone numbers, brain child. its not the same ones that call over and over unless you dont answer the (all that says about you is "not home, try later" to the dialer, as Telemarketer said) and read the damn FTC regulations! No where does it say that no one will ever call again. EVERYwhere it does tell you that each company is required to comply. But Joe's Grass Shack cannot tell Edie's Maid Service not to call you and Edie cant tell Main Street Insurance who cant tell Yale Health Care Cooperative...not to call you! Its your responsibility so own it. READ the FTC Regulations and the whole damn DNC registry! Good lord, I dont know who i pity more.
  • 0
    2G replies to JH
    No. They're not.
  • 0
    Seriously?
    ~in so many ways than one!! But this comment section for one "first world problem" highlights just how shallow some people can take what seems to be problems only by people who own phones and even have a job can have. it's sad that the people who they're supposedly trying to "feed", "clothe", "teach", "donate money to".. don't have the luxury of a phone or access to computers with internet connection to give their two cents.

    everyone in this comment section is missing the big picture. but hey.. if i had the time to give you MY point of view, i must be missing it too.

    Ya'll need something else to do. real talk.
  • 0
    Manager of a Call Centre.
    | 1 reply
    Today, an old lady died on the phone with one of our call centre clerks. I had to take the phone call to verify the situation and get a colleague to call 911 for the old lady.
    We found out later on, that she lived alone, and the only calls she gets are from call centre telemarketers.
    She didn't have family members to look after her or grandchildren to visit. And looked forward to the calls we made.
    Although this may be just a fraction of the clients a call centre gets, that type of clientele is still out there.

    It's not that we make our profit by calling old ladies who live alone. It's because of the overwhelming statistics that we get good clientele mainly by phone. If the stats show otherwise, obviously there wouldn't be so many call centres in existence today. There are other ways to do business/advertising/research but Telemarketing proves one of the best ways.

    Before you judge all telemarketers based on your one-in-6-billion+ opinion, make sure you have the open-mind to be corrected. Just like how I know this post could be challenged by someone with a smart-ass rhetorical question.
  • -1
    aj
    | 2 replies
    hey im 21 and a telemarketer and let me tell you. this is all [***] lol. we will can do almost whatever we want. we cant lie about being for charity and we cannot say we are disabled or veterens if we aren't. but.. we don't have to give you our names and we don't have to give you our number. we don't have to tellyou our address and we do not have to even tell you what company we are with sorry to burst everyones bubble. just think of us as commercials that call you. don't get mad people. telemarketing will die soon maybe in the next 20 years for now live with it/\.
  • -2
    aj replies to William
    | 8 replies
    not true. sorry to burst your bubble. im 21 and a telemarketer and I love it. unfortunetly for you we can do almost whatever we want. don't have to provide names number information or addresses. we call blocked and can give you fake names. we cant lie about being for charity and we cant lie about being a veteran other than that we are pretty much free to do whatever, idk where you got that bs about damages lmao! and no we don't have to put you on the do not call list... lololol
  • -1
    Its Time replies to Patricia Kelley
    Maybe it is time to move out of Oregon?

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