844-585-0488

I was suspicious, so I didn't pick up when they called my cell.  Then they called my work, so I figured that it was someone that I had an issue with.  I think it was legitimate.  They called about a fraud alert, and my credit card had just automatically blocked a purchase that I was trying to make.  They also confirmed a purchase that I made 2 days ago.  They didn't ask for any info, and they did know my credit card usage history, and they did straighten out my credit card issue.  I vote for 'not a scam'.

Remember:  Scammers will spoof the numbers - and even the names - you see in your caller ID. You might have been called by your bank, but that does not mean everyone else go a "good" call.

So giving this number a blanket "It's Legit" is dangerous advice.

The safest route is to take the info you are given, be careful about confirming or giving your personal info (SS#, DOB, etc) thank the caller and then contact your bank or CC company using a the number on the back of your card. This step can save you from a bad case of ID theft.

This is a legitimate call from Bank of America's fraud department. They knew where I had been making out of state purchases, and were calling to confirm the legitimacy of said purchases.

This is a legit phone number from Bank of America- confirmed with fraud department from BOA, they even had a record of who was speaking with me and the time. Glad it was legit. You can always call BOA 800-421-2110 to the fraud dept confirm if you spoke with their agent.

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This is a total scam. Anyone on this website saying it is legit is one of the scammers. Only call the number on the back of your card and no other.

Karen, Kyle, and Greg are all scammers. That 1-800 number listed by akaren is probably fake too. When was the last time you called and a 1-800 and then went on the internet and posted that was legit???  This is a nasty scam!  The scammers have your phone number and likely the last 4 digits of your card. Now they are trying to get the rest of the info.

This is a legitimate Bank of America fraud investigation number.  Just call it back and see.

I called BoA myself on Dec.31,2018, because I could not find most recent statement and was afraid it was stolen in mail. BoA told me  (before I could ask my question) that I had fraudulent charges on my account (for electronic games), which charges they did take care of.  However, a few hours later, same day, I had a call from this number.  I did not return call, as I do not know the number.  But my Tracfone says I called the number or answered it, which I did not.  Am not sure what is going on.

I did not receive a call from this number, but rather an email asking me to place a call TO it, in regard to BoA having flagged an apparently-suspicious transaction.  The Subject: line was "Security Alert: Unusual Credit Card Activity Detected"; From: address onlinebanking@ealerts.bankofamerica.com.

My first thought was of a phishing attempt or other scam, but as it happens I did have a declined transaction on my Bank of America card when I'd tried to use it, for the first time in weeks, at a gas station in the middle of the night (when it was rejected at the pump, I had the attendant inside try to run it, which also failed, so I just used a different card).  It was then refused at a store the next day.  I know gas stations are popular with crooks testing stolen cards, so this being flagged makes some sense.

Also, the email's headers showed it coming to my server directly from a legitimate BoA IP address (one with matching reverse- and forward-DNS in the bankofamerica.com domain - 68.232.194.3, actually run by an email server provider they subcontract to, but a scammer couldn't create the valid forward (name-to-IP) record without having compromised BoA's DNS servers.)

Although the request appeared legitimate, meaning the enclosed number should have been as well, rather than calling it as instructed I instead signed in to my bankofamerica.com account, where they had a notice displayed about the card being blocked for suspected fraud, and asked me to verify the the suspect transactions.  The block was removed after I indicated they were legitimate, without having to do anything over the phone.  It's odd, though, that BoA's email didn't mention this as an option.

I'd suggest anyone receiving a similar email try signing in online before calling the number. Go to BoA's site directly by typing its URL or using an existing bookmark - DON'T click on any link in the email, if one's provided!

It's possible scammers are also spoofing calls from this number, though, even if it is a legitimate Bank of America one.  This may explain some of the mixed responses here.  Many business-type telephone trunk lines meant for use with an office phone system, whether VoIP or ISDN PRI, allow outgoing caller-ID to be set arbitrarily.  I can do this myself since I work for a (small) phone company, so I made a spoofed call to myself using this number, to see if its Caller-ID Name would come up as "Bank of America", lending perceived legitimacy to any scammers - but it didn't not, showing only TOLL-FREE CALL.  Note that the name display, unlike the number, can't be directly set by a caller.  It's instead filled in my looking up the (provided, untrusted) number in centralized databases maintained by the phone companies.

It is legitimate for the Bank of America Fraud Dept. I get so many scam calls and text that I called the number on the back of my credit card instead. They are great and caught fraudulent activity.

They left two messages  (at night on my work phone) regarding alleged suspicious activity on my credit card.  I do not have a credit card.  Furthermore, neither message identified the business.  If, as previous posts have commented, this is supposed to be Bank of America, then it is all the more strange as I have never done business with them.  You would also think that a legitimate business would at least identify themselves.

Showed up in a text message about fraud on my B of A card. I used the link to call back and open a claim. Despite it sounding a bit sketchy, to the point where I came here to check the number, a second call to the number on the back of my card confirmed that a case had been opened and a claim was underway. So maybe this number goes to a spanish language call center or something?

Scam, I called the BOA number on my card. They said everything was fine . Read my last 4 charges, and said that they do not operate the way the caller did.

Not necessarily. Scammers frequently spoof legitimate phone numbers so just because it was B of A for you doesn't mean it is for others.
By the way, why are you even here? You apparently already know who called you.

I received a fraudulent text from supposedly Bank of America about my card may be on hold because of a suspicious charge.  The next day I received a call and they left a voice mail will the same information as the text message.  I immediately contacted the B. America directly with the number on my card and was told that it was a fraud scam!!   DON'T call 844-585-0488 back!!!