866-518-0213

Called but did not leave a voicemail. Just hung up when it went to voicemail.

Careful, this is a fishing scam. trying to get your personal information. Posing a 'Fraud Detection Department" of your Credit Union. Remember - if there is a problem with your card you might get a call to verify transactions, but they know you and would never ask for personal information.

Had 3 missed calls from this number "caller ID said Fraud Services) so I called my credit union instead and they said "yes" someone from fraud services had tried to call me and there were about 20 unauthorized attempted charges on my credit union card!

The name "Member Services"  ( and variations of it) is widely used by both legitimate banks and by scammers who want you to think they are representing the bank. Scammers spoof legitimate numbers  and you never know who it was really calling. Its always best to call back from the number on the back of your card or statement to be sure its the bank your talking to.

Keep in mind, just because a number MIGHT be legit, doesn't mean the caller is!

Scammers spoof legitimate numbers to trick people into a false sense of security to answer their calls and attempt to get money or personal information from you.
This is why no one will encourage others to report of legitimate numbers, as they only confuse people into believing it is a legit call when a scammer has called them and they come here to find out about the call.

People who get legitimate calls would know its legitimate and have no reason to come looking up the number.
800notes is about exposing scammers, shady businesses and harassing type calls from debt collections, surveys, political and telemarketers or anyone who scams, lies or cons people.
People come to share those experiences to help each other understand who is bothering them and share what information they can to help point a finger at those criminals. The data is useful in knowing the frequency of the calls and even allow someone enough info to research towards getting a company's background history towards legal action.

The idea is to stop criminal callers, but posting about legitimate calls will not help anyone stop them. Sure people want to know who called and it could have been a legitimate call, but it only takes one post with confirmation of who the legitimate owner is to establish if its a call you can decide was legitimate for you. The fact that scammers can spoof ANY number is enough to say that even legitimate numbers have scammers who call pretending to be legitimate, so you just don't really know who is calling.

Shills will come here to post about the number being "legit" and try convincing people to answer the call so they can scam you.  So why help the criminals by posting about your call being legitimate? It has no impact on a legitimate business, only the shady ones and thats what we want to expose. Your legitimate post will only add confusion for others who read posts by those who shill about using the numbers they spoof.

100% scam. I actually did have a block placed on my credit union card due to an international charge that was initiated by me, BUT this is NOT them calling, it IS a scammer!

Do not give them any information. Call your credit union directly.

This number is fake. Don’t give them any information!

Always call your credit union directly using the number on the back of your card to call them. Do not call back this number! it IS a scam!

I only call the number on the back of my card to verify anything!

Don’t be stupid, people- never call back some random number that just leaves a message for you!

Received a message from this number. I called my CU directly. They verified that a charge was attempted, but denied. Card was instantly cancelled.

Missed a call from this number and they didn't leave a message.  Called my Credit Union and they were able to confirm that there were questionable transactions on my account, which turned out to be fraudulent.  Card cancelled and had a new one issued.
If you're unsure, call your bank directly.

This is valid! This is the company that my Credit Union uses to monitor accounts for possible fraud.

she called to verify recent usage of card. i have never used card. she will cancel card and send replacement.
i called 800# on back of card. they verified that the card had been used and  is now cancelled, also charges have been reversed and new card is being sent. this call is legit!!

In this case the call and voicemail was legitimate. Caller was a third party fraud detection service used by my credit union. I did call my credit union customer service center directly (their number matches the phone number on the back of my card) and they told me they use the third party. The credit union provided the description of the suspicious transaction and I recognized it as the hotel reservation I booked online in Italy the previous day. The fraud detection system worked and flagged the first instance of my credit card being used overseas as suspicious.

They keep calling & say your computer has been comprised  & if you don't call them your computer will be locked.

I got a call from this number and my family answered the phone. They were suspicious and so was I, so I called my bank. It turns out they are legitimate 3rd party fraud detection company. I did apparently have a fraudulent use on my credit card from the day before in Brazil! (I've never even been out of the US). My bank went ahead and canceled that card. You can call the number back, or call your bank. It's probably safer to call your bank,  though.

In that case, you should be able to provide information on who this third party is, such as a physical address, website. Surely crooks don't spoof legitimate numbers now, so there's no chance it's a fraudster using it. Dealing with the actual creditor on your terms is safer than messing with third parties since you have no way to know if you're dealing with a crook.~I Was Prepared~JustinCase