Carpet cleaning telemarketer fined $10,000 for violating DNC list

I was riding in an elevator equipped with an emergency phone.

Suddenly out of the speaker came Diane,s voice, cheerfully offering to steam clean the carpets.

I pressed one, but all that happened was that I ended up back in the Lobby.

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I was riding in an elevator equipped with an emergency phone.

Suddenly out of the speaker came Diane,s voice, cheerfully offering to steam clean the carpets.

I pressed one, but all that happened was that I ended up back in the Lobby.

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Man I love this guy!!!! this world of information age has done us all in, no more picking your nose at the red light you will probably find yourself on utube, You people thant [***] on these sites really have some serious issues and from the extent of how many there are, are world is really in some serious trouble!!!

PEOPLE. PLEASE READ THE COMMENTS BEFORE POSTING!!!

YOU MAY THINK THAT SOMEONE IS CALLING YOUR SPECIFIC PHONE NUMBER.

THEY DID NOT. THEY DID NOT CALL YOUR NUMBER SPECIFICALLY.

YOU WERE RANDOMALLY "ROBO" CALLED WITH A SPOOFED PHONE NUMBER ON A CALLER ID FOR A SCAM COMPANY.

Important message to all those that have received a call from this number:

There are several companies engaged in scam business using auto dialers. They are ALL scam outfits. They spoof phone numbers of victims all the time. Sometimes, they spoof non-working phone numbers. The phone number you searched for is just another victim of these scumbags. I've done a lot of research of these companies. Actually, there are several affiliated companies, that try to scam innocent victims. They are either owned by the same people, or they sell their business model to other crooks.

One scam is about auto warranties. The other is about credit card debt relief. They even have scams about dish television, home alarms, carpet cleaning, and more. Their MO is the same. The use an auto dialer, and call thousands of random numbers. They have no regard to the do not call lists. Your demands or complaints to them are worthless. They will continue to call you.

They will not remove you from their call lists. Why? BECAUSE THEY DO NOT MAINTAIN ANY. THEY ARE CROOKS. THEY HAVE NO REGARD TO THE MANY LAWS THEY BREAK.

BEING ROBO CALLED BY A COMPUTER IS A FEDERAL CRIME. NEED WE SAY MORE?

If they call about a car warranty, the message says something as "This is the second notice on your extended vehicle warranty. Press one now to speak to a representative..." The message about credit debt mentions "This is Account Services. We are calling to lower your credit card debt. Press one now to speak to a representative..." or "The is an important call from your cardmember services. This is your Final Notice. We have been trying to contact you…." The message about carpet cleaning begins "This is Diane, would like your carpet professionally steamed cleaned?"

NOW, WHAT CAN WE DO ABOUT THIS? If you want to stop these crooks do the following
:
1) Speak to one of their customer service representatives. Pretend to be interested in either lowering your credit card interest rate or a car warranty, having your carpets cleaned, etc. DO NOT GIVE THEM ANY REAL INFORMATION. Do not ask how they "got" you number. (Remember, your number was randomly  dialed by a computer)

Tell them you have $20,000 in credit card debt. Give them a fake credit card number, a fake name, and a fake SS#. If the call is about the auto warranty scam, tell them you own a Ferrari, or a 1937 Dodge (however, if you really own one of those two, tell them you own a Buick). Give a made up VIN number. Or tell them you have 15 rooms of beautiful plush wall to wall carpet. If they ask for your name and phone number, give them the info for the person you hate the most.

Your goal is simple. You want to engage them in friendly conversation to keep them on the phone for as long as possible. Be nice and friendly. Your goal is twofold. You want to learn as much as possible about them. They will refuse to give you a website, phone number, or maybe even a real company name. They will attempt to give you a generic name such as "Account Services," "Financial Services," or "Dealer Services." This is done for a reason, to throw you and the government off their tracks. Do not accept this. Keep pressing for info. You will need this (see below). Often when pressed for questions, they will hang up on you. Remember, they are instructed to do this. That is why you must not be confrontation. Be friendly and act as if you are genuinely interested.

Get the name of the company, and if you can, the city where they are located. Most of these scam companies are either in Florida, or in the Atlanta, Georgia area.

EVEN BETTER IS IF YOU CAN RECORD THE CALL.

Also, the time you take from them means them have less time to steal from someone who is unknowledgeable about their scams. They get paid to rip people off. Take away their time, and they make no money! I have kept them on the phone for up to 20 minutes! I realize that many of you do not have the time. But do you appreciate being taken advantage of?

Ever hear of Scambaiting? That is what you are doing!!! There are many entertaining web sites on this topic. For example, see:
http://www.419eater.com.

2) Get the details of these scumbags and post it on this and every other website you can find. Use only the information you get from talking from their representatives and information you get from public sources. DO NOT POST THE NAME AND ADDRESS OF THE PERSON THAT OWNS THE PHONE NUMBER ON YOUR CALLER ID. Their numbers were spoofed and they are victims.

3) YOU MUST REPORT THEM TO THE AUTHORITIES:

FEDERAL COMMUNICATIONS COMMISSION!
Here is the link to file a complaint: http://esupport.fcc.gov/complaints.htm

FEDERAL TRADE COMMISSION:
https://donotcall.gov/complaint/complaintcheck.aspx

You can also file a report with the Attorney General of your state. See the links below to see how effective this can be.

If everyone that received a call from these low-life scumbags does the same, then the combined action of thousands of us can stop these crooks from scamming innocent people out of money.

Additional information: This is what can happen if everyone were to complain!
http://ago.mo.gov/newsreleases/2009/AG_Koster_says_GA_telemarketers_will_pay/
http://ago.mo.gov/newsreleases/2008/TRO_again ... all_violations/

See the following press releases to see how effective your complaints can be:
http://ago.mo.gov/newsreleases/2008/030608.htm
http://ago.mo.gov/newsreleases/2008/National_ ... filed_by_Nixon/
http://ftc.gov/opa/2008/05/telephoney.shtm

Let me tell you how I helped defeat a former scam company. Versadebt, that changed its name to VP Marketing, was scamming victims for years. I found the name of their company through conversation with one of their stupid representatives. And not only did I report them to the FCC and FTC each time, I also posted their contact information on the internet to make it easier for everyone to report.

Here is a story from Fox 5 Atlanta - WAGA that tells how WE took down VP Marketing, just one scam operation. Over 100,000 complaints were received by the FTC:
http://www.myfoxatlanta.com/dpp/news/i-team:-vp-marketing-sued-021710

If you get the name of the company,  here is how you can find their information if located in Georgia, with the search engine of the Georgia Department of State:
http://corp.sos.state.ga.us/corp/soskb/CSearch.asp

For example looking up VP Marketing, the former scam outfit, we see that it is owned by Jason Eyer, the dirt bag shown in the Fox 5 video. Here is how you can contact this person, courtesy of public records filed with the Georgia Department of State:
Jason Eyer
1603 Mosaic Way
Smyrna, GA  30080
407-902-1950
407-902-9377

Remember:

1) Be friendly and pretend to be interested
2) Try to get the name of the company
3) Research the name of the company using public records
4) Post the name of the company everywhere on the internet
4) Report them to the FCC, the FTC, and the state Attorney General's office

I did that.  Anyone know of a good carpet cleaning company that can get blood stains out of a rug?

I'm on the same boat as everyone else.  Time to take action.  Will file complaint with Do Not Call.  Hey,  maybe this is a moneymaking opportunity in court!

look who has too much time on their hands... loser.

I have the same problem, their number appears "unavailable". Without a number, you can't file a complaint.   I guess they need to be fined more than $10,000.
I live in S. California.

Your phone service should be able to provide you the exact number called in ...believe me, they have every phone number on record you call out to and receive calls from.  You just need to call them and alert them to this annoyance and they should provide this for you (you may have to go to the office to get this done though).  Be persistent...they should be able to block these incoming calls for you, too.  If they keep calling, wait for the sales rep to come on and blow the biggest whistle you can find directly into the phone--if they are wearing a headset, the rep will feel real pain---too bad, eh?  Good luck!

April 20,2012
Same thing still going on, disc. number from New York,212-452-2211, same Diane, so I had 5 calls and they are still calling. Talked to a man, told him take my number off, he hung up on me.  Today, they have called two times. I talked to girl, she says they are in Palmdale, CA.  Just Carpet Care.  She hung up on me, when I asked her to take my number out and do not call again.   If they call again, I want to know, which Carpet Care.  There are so many. We are  NOT very happy with this company.

Received recorded message from "Diane." twice on 05/05/2012. Second time I pressed the "one" button to "make an appointment." Asked the female telemarketer for the actual name of the company doing the carpet cleaning. The response was "Carpet Care." Asked, "did you bother to check the Do-Not-Call list before you made this call?" Her response was, "Yes, and I will remove your phone number from the list." Then she just hung up. If they indeed checked the do-not-call list prior to phoning my number why did I get the call? She obviously lied.

I do not have the Caller ID service so there is no way that I can see who's calling. Therefore I cannot file a complaint on the fed gov do-not-call website. However, after reading some of the complaints on this site, it is clear that the Carpet Care company does whatever they need to do to hide their identity. I don't understand why anyone in their right mind would do business in this way.

I encourage everyone who receives these calls from "Carpet Care" to contact their local TV news station and ask them to do an investigative report on this nation-wide nuisance.

Robo Diane is still at it she just called my home number for the third time in the last two months. Last time I spoke to someone for fifteen minutes before they hung up on me when I tried to get a call back number after telling them I needed carpet cleaning but the police were at my door and I would have to call call them back if I didn't get arrested. There were no police but I just wanted to see what they would do. This time I started out requesting a call back number after telling them they had called me on a phone which is about to go dead and they instantly hung up. I guess I should have messed with them a little longer before asking for the number.

Agencies under Bush?  Here we are, 47 months into Obama's administration, and "Diane" is still annoying people.  May she keep annoying you.

Today I got the "Dian" call for carpet cleaning and I asked them for their name, phone number and location. The lady I talked refused to give her name but said she is" Carpet care". I asked for the phone number and she gave me an 800 number. I called it and it turned out to be Jenny Craig's number. These people know what they are doing and need to be caught!

Today I got the "Dian" call for carpet cleaning and I asked them for their name, phone number and location. The lady I talked refused to give her name but said she is" Carpet care". I asked for the phone number and she gave me an 800 number. I called it and it turned out to be Jenny Craig's number. These people know what they are doing and need to be caught!