877-228-4881

I saw an unknown amount of $51.62 on my a/c - called the number and they're a 3rd party biller for our local city aquatic center.  Was in a bit of a panic at first as we have been a victim of fraud in the past - all turned out well with this call.  Evidently they support many organizations for billing.

Read all the comments of most of them, and i never signed up for any active sport, running, jumping what have you, however I noticed today my checking account was charged $150.00 I called the 877 number and it states that it's "Active" something, and now looking here, I see that it's basically FRAUD! I will be reporting this company!

I am a resident of Louisiana and registered for the Crescent City Classic Online and also received a bill for $59.95. I tried to go into their website to cancel this "subscription" and my e-mail isn't even registered. Will never do this again!!!

I got a charge for ACT registration I dont understand - I signed up for a Navy MWR race and paid 79.36 for the bridge run on 3/05 and got another charge for $59.95 on4/04 - what the dickens for???

This phone number is legitimate in my case. The mystery charge on my AmEx card turned out to be a $25 donation we made to a marathon run by a friend. I guess I'll watch to see if they come back with a membership charge.

Easier number to call and cancel: 1-866-561-0647

I also got this charge. I just called the number asked to have the membership canceled and the charge removed. No questions asked and all was taken care of quickly!

I also just saw $50 on my credit card and called my CC company and deleted it.

I received it!  thanks a lot, i'll get refund now, it is so strange and tricky!!!  i even didn't receive any call or know the activecom!!

Found a $15.00 charge on my debt card with this phone number.  I have never payed anyone for any 5k run or marathon or anything like that.  I just got this new card about 6 months ago and never used it for on-line shopping.  No idea how they got my info but I guess they got smart about the $59.95 and $115 and started charging smaller amounts in the hopes that fewer people would notice.

It's not a total scam.  I had a $20 charge from ACT, but it was followed by an asterisk and my city's name.  I called.  Turns out it's the charge for swim lessons for my kids.  Apparently, Active has a software that many rec centers use and so that's how it turns up.  No biggie.

Ridiculous - I signed my son up for a basketball league and now this company is charging me $59.95 a month using that same credit card.   This really needs to be stopped!

Active.com charged me for $59.95 membership fee when I registered for the Beaufort River Swim.  I did not authorized Active.com to charge me for the membership.  They are unethically fraudulent.

I just called because I had a $12.00 charge on my card and did not recognize the description as to who was charging me. Turns out that it was for a local Golf Driving Range.

This company, Active.com processes the payments for sporting venues. In this case, $12 for a bucket of golf balls and a drive.

Have a charge on my credit card for $200 and it is listed as ACT*lstarssc 877-228-4881 CA....wtf?!  Sounds like this company is frauding lots of people.  I'm disputing the charge, changing my credit card, and finding a way to punish this company

I registered through active.com recently for a 10K and charge went through on my debit account in the amount of 59.95. I called 877 228 4881 and sent an email to activeadvantage@active.com. They said that they would refund me the money to my bank account within 3-5 days.

What a bunch of BS!

After reading through the comments here (thanks everyone!) I called  the number (877-228-4881) and pressed 2, then 1 and got a hold of a guy right away.  He said he would refund the charge with no problem.  I asked him if they had charged me before, since I signed up for a triathlon with active.com more than a year ago and he said that they did indeed charge me before and that it would be no problem to refund that as well.  He said it would take about 4 business days to go through.  My call was only 3 minutes long.  Totally worth it for the $120 back!  Good luck everyone!

This is the part of the registration where they ask you if you want the free ActiveAdvantage offer (I have blacked out my personally identifiable information):
http://i4.photobucket.com/albums/y131/zhinz/active.png
Down at the bottom, they detail that it is free for one year, and if you don't cancel it, it is $59.95 per year after that. If you don't want to join it, you click No Thanks instead of clicking Yes. If you clicked Yes to something without reading it, then I have no sympathy for you.

It is a membership fee. The interesting thing is when they answer the phone from the # provided they say "Are you calling to dispute a $59.95 charge on your credit card". They don't even attempt to explain what the membership was for. Crappy way to do business, and I won't be signing up with Active in the future.

I signed my kid up for flag football via the league website, which uses active.com for registration/collection.  $128.50 showed up on my credit card -- perfectly legit.  Check to make sure you didn't recently sign up for baseball, football, soccer, etc before you assume you got scammed.