877-249-2168

Call multiple times per day including early morning and late evening never say anything.

They call me at least 2 times daily even on weekends.  Several times i have told them they have the wrong number and to stop calling.  They never listen and keep calling.

They called me last week asking for a Kevin.after I said wrong number they said they would remove me from the calling list. Calls continued the following day.finally answered and this time they asking for me.

I make monthly payments on a large Mercy hospital and Mercy physicians medical bill from an unexpected medical emergency. My insurance paid a portion of the charges but there remains a fairly substantial balance. Despite paying on this debt from each paycheck, Mercy turned my bills over to Valarity LLC collections. As someone who pays their own way I will continue making payments to Mercy, however each payment now is an effort knowing Mercy is throwing my money away to an unethical company. I refuse to support this company directly but as Mercy billing gleefully pointed out, they simply forward my payments to Valarity so I end up supporting this business practice regardless of my objections. And for those who would point out that I should have made a payment arrangement, I tried. The minimum monthly amounts (Mercy will only spread the bill for 24 months total) far exceeded my ability to pay especially since this medical emergency also incurred charges from pathologists, radiologists etc who I also had to arrange payments with.

The healthcare system in the United States is broken and therefore so am I.

I don't understand y they r calling me. I'm pretty sure I settled my acct with the doctors months ago.

From the comments I see that this is Valarity, but that is not the company name the woman gave me.  She said she works for Recovery Solutions.  I am in contact with Valarity out of St. Louis already but I have a completely different phone number for them.  I will call them and see if someone is using one of their numbers to pose as them because I have already made payment arrangements with Valarity. I verified my birthday and she said she would send me some information in the mail that would arrive within 7-10 business days.  I am just paranoid because I have had some unusual calls lately.

Sir, matters of a collection agency being referred to the BBB is a hallmark to them as it gives them status to prove a point. The know the BBB cannot do anything to them but rate them. You should be contacting the FTC, and report them under the FCRA they have the authority to litigate and pull their license. To qualify myself, I was once in the business.

Judy, that can be an exception, but when you have auto pay and still. It's a direct violation of The FCRA and FBA. Regardless of nationality they must follow the law, do their homework before the call. Simple technic not deception which many are using with multiple phone banks and numbers just to get you to admit who you are and admit the debit.

I did this kind of work for more that 11yrs and I hated deception, but use persuation to and art without a violation of law

Sheri, you can as you stated pay $5 $10, $20 but if it's agreed verbally or written it's a contract. The case becomes stronger if the call is recorded as they claim, but in either case the debtor can record the collection call too as long as the collector is aware. Goes both ways, but 9 times out of ten the collector will end the call by hunging up and attempt file sue, until he/she tells there boss she refused to work with the debtor because they were recording the call too. For quality and training purposes if that's what they want. If the collection agency attempt to sue, the recorded call showing the collector refused to work with you will probably lose unless it's a bleeding liberal judge!

Madame, you have a hardship case and the hospital has that right to cancel the debt. It's not up to the collection agency. Hope this helps and good luck'.

Mr. Dead Beat....Why do you feel you need to call people names. If the posts on here bother you don't read them!!!! The are nice ways of saying what you need to say. Many could say rude things about you just from your post name but they don't. Learn by example

Mr dead beat Probably works for them and that is why he defends them.

They call and won't say who /what they are . They say it's confidential ! they will only say It's Receivable solutions .  They want your account # .... who has an account number for WHAT ? Don't even know who's calling !  Then want address , zip code and phone # really ? They KNOW my phone # by heart !!!! I had to hang up and go online to find out it is a debt collector for medical bills . Sure would have been easier to disclose that in the first place ... don't understand how they get ANY payment ....Who give out info to unknown callers ?????

Debt collectors have a proven history of calling harassing innocent people because they are calling outdated numbers. I know this because it has happened to me. Do not allow this to happen to you. Send them a cease and desist letter by certified mail and consider a call blocking device or app.

Weird when I looked it up it said valarity but the address was Edmond OK.

Medical collection service.  Complaints about this group.

BBB:
This Business is not BBB Accredited
Valarity, LLC
Fax: (314) 364-3126
View Additional Phone Numbers
P O Box 505023, Saint Louis, MO 63150-5023
[14528 S. Outer Forty - Suite 100
Chesterfield, MO 63017, per the secretary of State of Missouri]
BBB® Non-Accredited F Rating
On a scale of A+ to F
- See more at: http://www.bbb.org/stlouis/business-reviews/c ... h.8eHuYPbW.dpuf

I do not owe them money.

im going thru the same thing, my mother passed away in 2012

Ashley, you CAN get garnished, but they have to take you to court and sue you first, and win.  Then you still have the opportunity to make payment arrangements,and if you keep them, they won't garnish you.  If you do owe medical bills, just pay a small amount per month. IF you do that, no judge in this country is going to garnish you if you are making an effort.  even if the provider isn't happy with a small amount.