847-488-6100

Chase calls 2 - 3 times per day regularly. They say we owe money on a credit card for interest and late charges. This card account has been paid off for over a year. The caller's number also changes as well. Same message. I finally told the lady to quit calling and bothering us. If we owe anything then send me something in writing. This was several days ago. To date nothing has been received.

Chase sucks: i managed to pay them for over 2 1/2 years of unemployment, i just missed one payment and the calls keep coming. i have explain to them that i don't have it however i'm working on it the last  rep that called me was very rude.

For advice on such calls, visit the Federal Trade Commission web site at www.ftc.gov

Their guidelines must be followed; offending companies can and should be reported.

I know there are a lot of posts saying this is a scam, but the call I got appeared to be legitimately from Chase Fraud Detection Services (I do have a Chase credit card). They left a message saying they had detected suspicious activity on my account and asked me to call back with my account information handy.

This seemed a little shady, so just to be safe I contacted Chase via a secure message through their online banking system (the full response I got is below). Just to be safe, I called them back at the general customer service number in the email, and not the number I received the initial call from. This is the response I got:

Dear [name],

I am writing in response to your email regarding the
telephone number inquiry on your Chase Sapphire card
account.

I would like to assure you that 847 488 6100 is a Chase
customer service number. A review of your account on
03/12/2012 indicated the usage pattern changed in a way
that suggested possible fraudulent use. When this
occurred, an attempt was made to reach you to verify the
activity in question. Since we were unable to reach you,
security measures called for a hold to be placed on your
account until the matter was resolved. We will attempt to
contact you by phone, email, or letter so it is important
to ensure the contact information listed on file is
current.

Fraudulent use can cause a high level of frustration for
cardmembers. Security measures like these prevent a great
deal of fraudulent activity on our cardmembers? accounts.
I apologize if these security measures caused you any
inconvenience.

In order to assist with your inquiry, please contact
Customer Service at the number listed below and one of my
colleagues will be able to assist you.

From outside the U.S. please call us collect at (302)
594-8200. To obtain dialing instructions for making a
collect call, from your current international location,
please contact the Long Distance Provider of your choice.


If you have any further questions, please reply using the
Secure Message Center.

Thank you,

[name]
E-mail Customer Service Advisor

1-800-493-3319

this number is bogus....i have been with Chase for over twenty years.  they will never send you an email that way.  just call the number on the back of your card and take it from there.

Part of a fraud campaign targeting numerous financial institutions.  Note the pattern of shill postings all claiming the number is real - an obvious giveaway.

The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people.  There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:

https://800notes.com/Phone.aspx/1-866-750-9107/12

https://800notes.com/Phone.aspx/1-302-731-1166/2

https://800notes.com/Phone.aspx/1-800-555-0433

https://800notes.com/Phone.aspx/1-800-454-9078

https://800notes.com/Phone.aspx/1-302-731-1166

https://800notes.com/Phone.aspx/1-800-669-0102

https://800notes.com/Phone.aspx/1-866-255-3409/3

https://800notes.com/Phone.aspx/1-904-954-7500

https://800notes.com/Phone.aspx/1-402-935-7733/2

https://800notes.com/Phone.aspx/1-800-830-8574

https://800notes.com/Phone.aspx/1-800-824-9289/10

https://800notes.com/Phone.aspx/1-888-800-5234

https://800notes.com/Phone.aspx/1-602-766-6484/3

https://800notes.com/Phone.aspx/1-800-824-9289/10

https://800notes.com/Phone.aspx/1-888-800-5234

To call before 8am is illegal contact your state AG and report them

These people call me like 5 times during the day and never leave a message but never stop call me either.
I work all day and this S.O.B have nothing else to do but waste my time and my minutes.

I have no idea whether or not this is really Chase or one of their collection agents.  This number has been added to my phone's address book under SCAM so I don't bother picking up and they don't bother leaving any messages.  That hasn't stopped them from calling every day -- including Sundays!  

By the way, I do have accounts with Chase that ARE current, and I always double-check them to make sure there are no fraudulent purchases.

I have no idea whether or not this is really Chase or one of their collection agents.  This number has been added to my phone's address book under SCAM so I don't bother picking up and they don't bother leaving any messages.  That hasn't stopped them from calling every day -- including Sundays!  

By the way, I do have accounts with Chase that ARE current, and I always double-check them to make sure there are no fraudulent purchases.

This is not a legitimate call and it is not Chase.  Whoever submitted the post that some people have adapted the ability to "fake" caller ID's is 100% correct.  When I answered this call the person seemed to have some information about an account I have.  It was actually a little scary.  The person was telling me my account was past due and wanted me to make a payment over the phone.  I told him that I never do that and I would contact Chase to discuss further.  Not only was my account up-to-date (I knew that because I had just made a payment), but Chase confirmed this number does not belong to them.  I immediately completed an on-line form to make them aware of this fraudulent activity.  I would recommend to anyone receiving ANY calls of this type to check with your respective credit card companies to determine if it is valid or not.  Do not give out any information.  Once I determine a phone number is not valid, I black list on my cell phone so no one can leave a message and I block the number on my home phone through optimum.

I hope folks reading this find it helpful.

Well Quinnie this is not Chase it's the collection agency that handles late accounts if you really believed that this is a scam then why not post your message after an April one instead of one from 2007.  You know that payments are not shown as received until at least  3 days after a payment.  Nice try.

Chase advised me it was not a number affiliated with them and to file a fraudulent claim on their website so they can look into it.  I was not paying particular attention to the dates as I do not use sites like this very often; my post was meant to pass along information I received in an effort to help others not insight snide comments from an illiterate like you.  By all means please do go ahead and give out whatever information those nice people calling want the joke will be on you

Yes!! We need to do just that! I am harassed multiple times a day.

I got a call 8:22 am May 15, 2014, what do they want??

I keep receiving calls from this number but when I answer no one is there so I hang up

stop callin me

I have received 3 calls from this number on my cell phone today.  when I answered the first time, the call was disconnected.  I did not answer the next two calls.  I don't have any accounts with Chase and I have never given my cell phone number to any business of any type, not even my doctor's office.  I do not have any accounts that are past due or in collections -

I got the same call today also!!! The caller was telling me they didn't receive the July payment which I knew was false (plus they asked for me using my married name and this account is under my maiden name) because the payments come direct payment straight out of my checking account and the July payment was on my bank statement!! I ended up hanging up on the caller after I told him that they were wrong about not receiving my July payment! I called Chase myself and they confirmed that this was definitely a scam!!!

It's Chase.  Learn you facts before posting incorrect information.  This is chase bank, i have a visa debit card with them, no questions asked.  It's one thing if you want to deny your debt, but don't lead others astray just because you don't want to take credit for your debt!  Chase customer service will often times say this is not their number, but those reps have no clue.  call the number and talk to them, it's Chase.  They can even send you a certified letter in the mail saying that the number is indeed Chase trying to collect a debt.

You are wrong Quinnie, this number is Chase.