866-212-7408

you dont need to wait for them to send you anything, send the cease and dissist letter to them.. the address is: PO BOX 1548 Lynnwood, WA 98036

remind them of the fair credit debt reduction act if they ever do answer the phone.  recording the  call is even better but get a lawyer and file the suit.  you will get $1000 and they won't ever call again....trust me, this is the law.  they are harassing you by calling.  my lawyer has contacted them and in 2 weeks, i get $2027 from them because they harassed me unmercifully....such dumarses to not take a simple payment plan from me...oh well, merry christmas to ME!!!

Your state Rep will do nothing!!! Get real the only thing that works is an Attorney. And [***] all you have to do is you have a cell phone is download a free app and it will record the conversation. The law does not work for anyone they do not care because if they did these companies would not exist and instead of bailing out large corporations they would be helping the people the ones that they got the money from in the first place.

THANKS FOR THE TIP! I just downloaded a silent ringer and going to add it to my special "Do Not Answer" friends  :) Great idea...

Can be submitted to www.lawyersandsettlements.com

or maybe www. topclassactions.com

They do have to write us  to 'validate' the debt:  say who and what it is about.
then they can be asked not to call:  our irght un FDCA

they seem to be in the Seattle, Wa. area.

suits can be filed through lawyersandsettlements.com

and topclassactions.com

there are places on the site to contact lawyers

Turn ringer off.

So, for starters, I used to work for this so-called business (RPM) and quit due to the complete and utter unprofessional, disrespectful, and illegal acts these [***] conduct. They attempt to collect on illegitimate debts, some debts that are so old that they are not even legal to collect on them. The agents are taught to lie and deceive during the training session, they are also taught to belittle and harass people. They get information from credit reports and then manipulate that information to create false debts, and then attempt to collect on them. A good portion of the debts that they collect on are debts that have already been written-off, and are no longer collectible. ( their turnover rate on employees is somewhere around 98% due to the inconceivable acts that are encouraged and demanded of the agents)
So, I just wanted to give anyone who has to deal with these or any other BS collections company a few words of advice.
First- to get them to stop calling and harassing you, write them a cease contact letter or a do not call letter. You can find templates for them by googling them. This makes it so they can only send you mail and no longer call you at home or work, or anywhere else for that matter. Make sure that you send it registered mail, return receipt. This way you have proof that you sent it if they choose to break the law and continue to harass you, also proof that they received it. Make sure that you keep a copy of everything for your own records. You do have the right to sue them if they fail to comply. Furthermore- you don’t want to try to contact the supervisor of the call center, Mr. Pollus, He is even more rude and despicable than the agents you may have had the dishonor of dealing with. I have heard him screaming at debtors on numerous occasions, and dealing with him will just make you even more frustrated and angry than you already are. Dealing with them on a legal level is much more advantageous for you.
You should always try to make an attempt to pay your debts, if they are valid.  I know that when you try to make a payment plan with these people, they will tell you that the amount that you are able to send isn’t good enough. The reason for this is that the more they can get from you at one time is better for them, as an agent, as they do get commission and they bigger the payments, the more money they can pile up to get a bigger payout on commissions.  But if they refuse to accept your attempt to pay, then they are not acting legally. As long as they keep cashing you money orders then they are accepting your attempt to pay your debt. You should make payments via money-orders, giving them your account information will probably bite you in the ass, as they can “accidentally’ set you up for a bigger than agreed upon payment, or monthly recurring payments, etc…. For your own sake, don’t give them anything that they can use against you. Never tell them where you are working as they can then use that info to call and harass you at work and then your employer will be unhappy with you.
Don’t bother asking for them to send you a “bill”. They are not a billing company and besides the first notice of attempt to collect a debt, they actually do not have to send any other correspondence, and for that matter, will not send you another statement, even if they say they will.  Never trust anyone who says they will send you something as it will never come.
They will tell you that all calls are recorded for quality, not true, some calls are recorded, and this is just so that they can coach the agents to be more rude and stern, never for your benefit. You are more than welcome to record your calls with them, as long as you make it known that you are doing so. For this to benefit you in the long run, you do have to tell them so that it can be used in a court of law, if it ever comes to that. I can almost guarantee that they will hang up on you as soon as you say that this call is being recorded to ensure that your legal rights are protected.
You will want to check your credit report and see if the debt they are attempting to collect on is legitimate. One website does actually give you your credit report, FREE, once a year, and never asks for your credit card info or anything of the sort. This report will give you reports for all three reporting agencies. The website is www.annualcreditreport.com. If these people have a debt that supposedly belongs to you then you should be able to see it there. You can even get information as to when the debt expires and is no longer legal to collect on them.
The last thing I have is that you should read the Fair Debt Collection Practices Act, and the Fair debt reporting act. Also google debtors rights, and make sure that you are reading information specific to the state you are living in as laws and can differ from one state to the next. All of this information is for your benefit and the more you know, the better off you will be in the long-run.
Finally,  that is all I have for you in the line of advice for dealing with RPM…. I am sorry that any of you have had to deal with these dirty [***].

These people just told me that it didn't matter that the person they were trying to reach did not live here.  The man on the phone told me "we are just going to continue calling your home."  I just filed a complaint with the BBB.  I am tired of begin harrased by "RPM" and it's not even an account involving me.

HI, i got a call from them not knowing i payed it cuz they did know alot about a old bill,i could never get a bill for to pay. they took the money and im still getting calls and the bill was never payed or bought by them RPM.

i will join you in this lawsuit .. colecting on a debt they dont plan to buy or pay for..


contact:videovillan@yahoo.com

An idiot called about some dude named Chris. They call me every week. What idiots.

I keep getting calls from this number.  I seen from the other posts it's from RPM a supposed debt collector.  I finally checked my credit report (all three) and there is nothing negative in any of the reports.  I just ignore the phone calls since they never leave a message.

Yes we are getting these phone calls too in Indiana.  At ALL hours.  Someone needs to lock these people up & throw away the key with a phone in their cell that they cannot make calls but they get these same calls we get.  I had my credit reports & they are excellent.  We may sue also.

I will call the police the next time someone from this number calls me.  If this does not work,  I will start
calling the FBI and see if they are interested in a bunch of thieves trying to steal money from unaware
innocent people.

I got a better idea than file a complaint and that is to go to where they work and harass them.   Than again if we do that we will get in trouble but they can do what they want.    The law protects the criminals and not the victims.

These people are calling my home, I know at least 4 time's a day, I am planning on turning this number over to the BBB, because it is really an harrassment call.
                                                                                   Thank, Ms. Haggerty

I keep receiving calls from 866-212-7408.  Two were in the 8:00 AM timeframe and one was at 6:38 during the dinner hour.  When I answer the calls, I get a message that states that I am to hold for an important call.  Usually I just immediately hang up but when I do hold, the line just goes dead after about 1 minute.  The call shows up on my caller ID as "Unavailable" so I do not know who is making these calls to my home land line.

I spoke to a representative a week ago, told them that I would pay the bill once I received a job.  He said he sent me an email ( I gave him the email address) but I never received it.  I worked for collections before and there are laws they are to abide by too bad it is legal for them to call your house as many times a day as they wish as long as the DO NOT speak to a person.  So them calling 5 times a day is legal and they can call daily.   I told the rep to call me back in 2 weeks because I thought I had a job and he called the next day and every day thereafter.

This company is operating illegally. It also screws up the person's they are looking for. As as example, they will contact anyone and everyone with the same first and last names in hopes they will get hold of the person they are actually attempting to contact. Their agents are also sharks, no conscience, and should be put in jail.

We are without debt and continue to receive calls. I even got a real person one time and told him he had the wrong person. He hung up on me!